HP 7000 Sheet-feed manual Scanned pages are out of order at the scan destination

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See also

Clean the scanner glass

Reduce file size with hardware compression

Scanned pages are out of order at the scan destination

Verify that the page order of the original document is correct before inserting into the document feeder.

Make sure that there are no staples, paper clips, or any other attached material (such as adhesive notes) that may cause the pages to feed incorrectly.

Verify that pages are not stuck together.

Place the first page of a multiple page document toward the back of the document feeder.

Optimize scanning and task speeds

Several settings influence the total time for a scanning job. When you want to optimize scanning performance, consider the following information.

To optimize performance, make sure your computer meets the recommended system requirements. To view minimum and recommended system requirements, see www.hp.com, select your country/region, search on your scanner model, and then search on datasheet.

In the scanning software, choose the layout setting that matches the orientation of the originals in the document feeder.

To optimize data transfer from the scanner to the scanning software on the computer, enable scanner hardware (JPEG) compression. Typically, the use of scanner compression reduces the time to complete all color scans and grayscale scans with resolution above 300 dpi. Scanner compression affects the rate of data transfer only and can be used with all output formats.

If you are scanning to edit text, the optical character recognition (OCR) software requires more processing time than for non-OCR scans, which is normal. Wait for the item to scan.

NOTE: For the best OCR results, scanner compression should be set to the minimum compression level or disabled.

Scanning at a higher resolution than necessary increases scanning time and creates a larger file with no additional benefit. If you are scanning at a high resolution, set the resolution to a lower level to increase scanning speed.

See also

Reduce file size with hardware compression

Scan files are too large

The scan is completely black or completely white

The item might not be placed correctly in the document feeder. Make sure that the item you are trying to scan is placed face down.

Scanner operation problems

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Contents HP Scanjet 7000/5000 Scanner Page Contents Product accessibility and support Scanner front panel buttons Scanner overviewScanner hardware LCD Scanner lamp settingScan Progress Window Scanner softwareHP Smart Document Scan Software Main WindowHP Scanner Tools Utility Document loading tips Use the scannerLoad originals See also Load documents Chapter Tips on scanning and copying Scan and copyLoad cards into the document feeder Scan from ISIS- or TWAIN-compliant scanning software Scan from the scanner buttonsScan from HP Smart Document Scan Software Scan and copy Create HP Smart Document Scan Software profiles Useful scanner featuresWork with scan profiles View profilesOther application profiles area, click Create Scan extra long documentsCreate scan profiles that use third-party scanning software Import and export HP Smart Document Scan ProfilesReduce file size with hardware compression Hardware Misfeed Multipick Detection Filter out color from a document color dropoutChapter Clean the scanner glass Care and maintenanceHP Scanner Tools Utility Maintenance tab Order maintenance and scanning suppliesClean the paper path Clean the rollers Chapter Clean the rollers Replace the rollers Replace the rollers Scanner error codes TroubleshootingError Code Paper Error Hardware Error Description Basic troubleshooting tipsHP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities Scanner installation troubleshootingUninstall and then reinstall the HP Scanjet utilities Check the cablesCheck the USB connection Scanner initialization or hardware problemsCheck that the scanner has power Scanner has stopped working correctly Reset the scannerScanner lamp stays on Scanner operation problemsScanner will not turn on Scanned image is fuzzy Scanner does not scan right awayScanner scans only one side of a two-sided Scanned pages are missing at the scan destinationScan is completely black or completely white Scanned pages are out of order at the scan destinationOptimize scanning and task speeds Scan files are too large Scanner buttons are not working correctlyScanned images are not straight Vertical white stripes appear on the printedWindows 2000 Click Properties Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Originals are curling up in the scanner output tray Scanning fragile originalsPaper does not feed from the scanner An item loaded in the scanner jams repeatedly Bottom of the scanned image is cut offScanned images have streaks or scratches Clear jams from the scanner paper path Contact HP Support Control of the scanner buttons Product accessibility and supportLCD Reader Getting assistance Index
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