HP 7000 Sheet-feed manual Clean the rollers

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3.Place the unfolded cloth into the document feeder.

4.Press the Tools () button to open the Scanner Tools Utility. Click the Maintenance tab.

5.Click the Clean button to feed the cloth through the scanner.

CAUTION: Wait two minutes for the components to dry before proceeding to the next step.

6.Place up to five pages of printed paper in the scanner. Scan and view the results.

7.If streaks still appear, repeat steps 3 through 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out.

If repeated cycling of the cleaning cloth does not remove the streaks from the scanned images, clean the rollers.

Clean the rollers

As a guideline, clean the rollers after every 5,000 scans. Note that this guideline might vary based on the type of documents you are scanning and under the following conditions:

If cleaning the paper path did not remove the streaks or scratches from the scanned images.

If you experience repeated document jams.

Clean the rollers

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Contents HP Scanjet 7000/5000 Scanner Page Contents Product accessibility and support Scanner front panel buttons Scanner overviewScanner hardware LCD Scanner lamp settingScan Progress Window Scanner softwareHP Smart Document Scan Software Main WindowHP Scanner Tools Utility Document loading tips Use the scannerLoad originals See also Load documents Chapter Tips on scanning and copying Scan and copyLoad cards into the document feeder Scan from ISIS- or TWAIN-compliant scanning software Scan from the scanner buttonsScan from HP Smart Document Scan Software Scan and copy Create HP Smart Document Scan Software profiles Useful scanner featuresWork with scan profiles View profilesOther application profiles area, click Create Scan extra long documentsCreate scan profiles that use third-party scanning software Import and export HP Smart Document Scan ProfilesReduce file size with hardware compression Hardware Misfeed Multipick Detection Filter out color from a document color dropoutChapter Clean the scanner glass Care and maintenanceHP Scanner Tools Utility Maintenance tab Order maintenance and scanning suppliesClean the paper path Clean the rollers Chapter Clean the rollers Replace the rollers Replace the rollers Scanner error codes TroubleshootingError Code Paper Error Hardware Error Description Basic troubleshooting tipsHP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities Scanner installation troubleshootingUninstall and then reinstall the HP Scanjet utilities Check the cablesCheck the USB connection Scanner initialization or hardware problemsCheck that the scanner has power Scanner has stopped working correctly Reset the scannerScanner lamp stays on Scanner operation problemsScanner will not turn on Scanned image is fuzzy Scanner does not scan right awayScanner scans only one side of a two-sided Scanned pages are missing at the scan destinationScan is completely black or completely white Scanned pages are out of order at the scan destinationOptimize scanning and task speeds Scan files are too large Scanner buttons are not working correctlyScanned images are not straight Vertical white stripes appear on the printedWindows 2000 Click Properties Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Originals are curling up in the scanner output tray Scanning fragile originalsPaper does not feed from the scanner An item loaded in the scanner jams repeatedly Bottom of the scanned image is cut offScanned images have streaks or scratches Clear jams from the scanner paper path Contact HP Support Control of the scanner buttons Product accessibility and supportLCD Reader Getting assistance Index
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