HP
7000 Sheet-feed
manual
Scan and copy
Troubleshooting
Maintenance
Scanner operation problems
Reset the scanner
Scanner lamp setting
Clean the paper path
Useful scanner features
Page 15
For more information, see the online help for the scanning software.
Scan and copy
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Contents
HP Scanjet 7000/5000 Scanner
Page
Contents
Product accessibility and support
Scanner overview
Scanner hardware
Scanner front panel buttons
LCD
Scanner lamp setting
Scan Progress Window
Scanner software
HP Smart Document Scan Software
Main Window
HP Scanner Tools Utility
Use the scanner
Load originals
Document loading tips
See also
Load documents
Chapter
Scan and copy
Load cards into the document feeder
Tips on scanning and copying
Scan from the scanner buttons
Scan from HP Smart Document Scan Software
Scan from ISIS- or TWAIN-compliant scanning software
Scan and copy
Create HP Smart Document Scan Software profiles
Useful scanner features
Work with scan profiles
View profiles
Other application profiles area, click Create
Scan extra long documents
Create scan profiles that use third-party scanning software
Import and export HP Smart Document Scan Profiles
Reduce file size with hardware compression
Hardware Misfeed Multipick Detection
Filter out color from a document color dropout
Chapter
Clean the scanner glass
Care and maintenance
HP Scanner Tools Utility Maintenance tab
Order maintenance and scanning supplies
Clean the paper path
Clean the rollers
Chapter
Clean the rollers
Replace the rollers
Replace the rollers
Scanner error codes
Troubleshooting
Error Code Paper Error Hardware Error Description
Basic troubleshooting tips
HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities
Scanner installation troubleshooting
Uninstall and then reinstall the HP Scanjet utilities
Check the cables
Scanner initialization or hardware problems
Check that the scanner has power
Check the USB connection
Scanner has stopped working correctly
Reset the scanner
Scanner operation problems
Scanner will not turn on
Scanner lamp stays on
Scanned image is fuzzy
Scanner does not scan right away
Scanner scans only one side of a two-sided
Scanned pages are missing at the scan destination
Scanned pages are out of order at the scan destination
Optimize scanning and task speeds
Scan is completely black or completely white
Scan files are too large
Scanner buttons are not working correctly
Scanned images are not straight
Vertical white stripes appear on the printed
Scanner paper path problems
Paper jamming, skewing, misfeeds, or multiple-page feeds
Windows 2000 Click Properties
Scanning fragile originals
Paper does not feed from the scanner
Originals are curling up in the scanner output tray
Bottom of the scanned image is cut off
Scanned images have streaks or scratches
An item loaded in the scanner jams repeatedly
Clear jams from the scanner paper path
Contact HP Support
Product accessibility and support
LCD Reader
Control of the scanner buttons
Getting assistance
Index
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