HP 7000 Sheet-feed manual Bottom of the scanned image is cut off

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The bottom of the scanned image is cut off

By default, the scanning software can scan media that is up to 356 mm (14 in) long. For longer pages, the end of the document is not included in the scanned image.

Verify that you have specified an appropriate page size in the scanning software.

See also

Scan extra long documents

The scanned images have streaks or scratches

After each step, try another scan to see if the streaks or scratches are still apparent. If so, then try the next step. For information on cleaning the scanner, see the Care and maintenance section.

•Check that the originals are clean and unwrinkled.

•Use a cleaning cloth in the scanner paper path.

•Clean the glass strips inside the document feeder.

•Clean the rollers manually.

See also

Care and maintenance

An item loaded in the scanner jams repeatedly

•The item might not meet the guidelines for acceptable originals.

•The item might have something on it, such as staples or self-adhesive notes on the original that must be removed.

•Make sure the paper guides touch the edges of the original.

See also

Load originals

Scanner paper path problems

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Contents HP Scanjet 7000/5000 Scanner Page Contents Product accessibility and support Scanner overview Scanner hardwareScanner front panel buttons LCD Scanner lamp settingScan Progress Window Scanner softwareHP Smart Document Scan Software Main WindowHP Scanner Tools Utility Use the scanner Load originalsDocument loading tips See also Load documents Chapter Scan and copy Load cards into the document feederTips on scanning and copying Scan from the scanner buttons Scan from HP Smart Document Scan SoftwareScan from ISIS- or TWAIN-compliant scanning software Scan and copy Create HP Smart Document Scan Software profiles Useful scanner featuresWork with scan profiles View profilesOther application profiles area, click Create Scan extra long documentsCreate scan profiles that use third-party scanning software Import and export HP Smart Document Scan ProfilesReduce file size with hardware compression Hardware Misfeed Multipick Detection Filter out color from a document color dropoutChapter Clean the scanner glass Care and maintenanceHP Scanner Tools Utility Maintenance tab Order maintenance and scanning suppliesClean the paper path Clean the rollers Chapter Clean the rollers Replace the rollers Replace the rollers Scanner error codes TroubleshootingError Code Paper Error Hardware Error Description Basic troubleshooting tipsHP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities Scanner installation troubleshootingUninstall and then reinstall the HP Scanjet utilities Check the cablesScanner initialization or hardware problems Check that the scanner has powerCheck the USB connection Scanner has stopped working correctly Reset the scannerScanner operation problems Scanner will not turn onScanner lamp stays on Scanned image is fuzzy Scanner does not scan right awayScanner scans only one side of a two-sided Scanned pages are missing at the scan destinationScanned pages are out of order at the scan destination Optimize scanning and task speedsScan is completely black or completely white Scan files are too large Scanner buttons are not working correctlyScanned images are not straight Vertical white stripes appear on the printedScanner paper path problems Paper jamming, skewing, misfeeds, or multiple-page feedsWindows 2000 Click Properties Scanning fragile originals Paper does not feed from the scannerOriginals are curling up in the scanner output tray Bottom of the scanned image is cut off Scanned images have streaks or scratchesAn item loaded in the scanner jams repeatedly Clear jams from the scanner paper path Contact HP Support Product accessibility and support LCD ReaderControl of the scanner buttons Getting assistance Index

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