HP 330, 350 manual Dear Authorized-HP Dealer

Page 140

January 22, 1996

Dear Authorized-HP Dealer,

Enclosed is your copy of the HP OfficeJet Series 300 Technical Support Solutions Gu number 5964-6126EUS. This guide includes information on the HP OfficeJet Series 300 print fax, copier, scanner machines. This Guide also includes a final exam for CZ author

HP will use the Centralized Repair Strategy for the HP OfficeJet Series 300 machines. It i important that you read the technical support solutions guide to become fam support procedures. The HP OfficeJet Series 300 Technical Support Solutions Guide pro with the following:

SProduct features summarized in table form

SMedia and print cartridge installation instructions

SSolutions for paper jam, communication, and print problems

SService and support information

SA final exam for CZ authorization on the HP OfficeJet Series 300 machines

We are confident that you will find this HP OfficeJet Series 300 Technical Support Solu to be a valuable resource.

Additional copies of the HP OfficeJet Family Technical Support Solutions Guide may through any of the following three methods:

fax	(303) 330-7655
phone	(303) 339-7009
mail	Hewlett-Packard Company
	ATTN: OfficeJet Family Technical Support Solutions Guide
	P.O. Box 1754
	Greeley, CO 80632

Image 140

Contents Model Product Information SubjectIntroduction Product DescriptionOverview of HP OfficeJet Series 300 Capabilities Model Overview of Product CapabilitiesHP OfficeJet Model Series 300 Printer/Fax/Copier/Scanner Product Features HP OfficeJet Series 300 Features DescriptionHP OfficeJet Features Description IfHP OfficeJ et Simultaneous Tasking FeaturesCan I? Product Information1-7 Product Specifications HP OfficeJet Series 300 Specifications FunctionSpecification Description Overall SpecificationsDimensionsPrinter Specifications Letter Gothic Landscape OrientationMH, MR, MMR Fax SpecificationsCopier Specifications Specifications Print CartridgesSoftware Programs MediaMoisture Content Paper weightPaper Size Envelope SizeMedia Tray Capacities Media Print Area Maximum Media Print AreaOrdering Information Supply/Accessory HP Reorder Part Number Ordering Information16Product Information Installation and Configuration 2Installation and Configuration Using Printer Driver Software Hardware and Software Requirements Installing the HP OfficeJet Series 300 SoftwareUsing Microsoft Windows ASETUP.EXE orBSETUP.EXE Custom Installation, orUninstallIf This Is the User’s Situation Choose This Setting Problem Recommended ActionRunning the HP OfficeJet Series 300 Manager 8Installation and Configuration Running the Service Application HP OfficeJet Service Application Characteristics Enter theparameter number Exiting the Service ApplicationChanging Parameters Printing a Parameter Report Setting the Front Panel Language Setting Remote Service Using Other PC Fax Programs With Models 330 Installing Control Panel and One-Touch Overlays One-TouchButtonsRemove bothpieces of tape Installing a Print CartridgePrint cartridge cradle Installing an Interface Cable for Printing Output TrayInstalling the Power Cord Installing a Tray WirePower socket Tray WireInstalling an Access Door Assembly Installing an Output TrayPaper Guide Installing an Input TrayFlex Tab Input Tray Handle Grip Loading Paper in the Input Paper TrayPaper Guide Tray Bridge Loading Envelopes in the Input Paper Tray For this display Setting the Paper Size in the Front Panel MenuDo this Using These buttons Setting Up for Printing HP DeskJet Portable printer All printer features exceptHP DeskJet 510 printer HP DeskJet 550C printerSetting Up for Faxing U.S. and Australian Installations Telephone Wall Jack 28Installation and Configuration Installation and Configuration2-29 Setting Up for Distinctive Ring Do this Using these buttons For this displaySetting the Reception Mode for Incoming Calls Setting the Number of Rings to Answer Selecting Tone or Pulse Dialing Enter/SaveEnter/SaveEntering the Date and Time EnteredEntering the Header Information company name and fax number Header of the user’s outgoing faxes Setting Up for Faxing U.K. Installation HP OfficeJet Series Telephone Wall Jack HP OfficeJet Series Answering Machine Telephone Wall Jack Setting Up for Faxing Germany Installation Connect the telephone to the left jack Connect the answering machine to the right-hand jack Setting Up for Faxing France Installation 44Installation and Configuration Installation and Configuration2-45 Setting Up for Faxing Netherlands Installation Installation and Configuration2-47 48Installation and Configuration Routine Maintenance Changing a Print Cartridge White covering the ink nozzles and . vent holeExterior Cleaning Close the top cover, then close the control panel4Routine Maintenance Calibration and Adjustment Print Calibration Chart Reenter theService and FactoryMenu How to Read the Scale Cut the top of this chart along500 Dashed lineCommunication Error Codes Code Description Comments Description Comments 38Problem Resolution = T30R Line Disconnected = T30R Line BusyPower-On Initialization Tests Power-On Initialization Sequence Tests Test # DescriptionUse Special Menus and FunctionsSpecial Menus and Functions Buttons to be Service and Factory Menu Service and Factory Menu Structure Show Code Revision Show Failure Code Factory DefaultsPrint Stored Params Change Stored Params Remote Operations Test Menu Bench RUN Tests44Problem Resolution Print Stored Params Change Stored ParamsOFF Remote OperationsTest Menu USA Bench Run TestSystem Error Codes PCAUser Menu Associated Parameter Structure HP OfficeJet Series 300 Parameter Descriptions LIU Line Interface Unit IdentificationRing Detection and Auto Answering = False= OFF Auto52Problem Resolution Problem Resolution5-53 Australia 100 France Germany 250 Netherlands Eavesdrop Detection and Automatic Answering 56Problem Resolution DBm France Netherlands 3000 United Kingdom Connection Establishment 60Problem Resolution Problem Resolution5-61 Pause Control Problem Resolution5-63 Dial Tone Detection DBm Germany 350 Korea 11=1or2&3&4 China 12=1&2&3or4 13=1or2&3or4 14=1or2or3 Problem Resolution5-67 India Korea China = Pulse = Reverse DialingDial pulse codeDetermines LIU 72Problem Resolution Call Progress 74Problem Resolution Problem Resolution5-75 Modem Configuration Problem Resolution5-77 Fax Session Configuration Problem Resolution5-79 Redialing Number of Call Attempts Timer 82Problem Resolution Problem Resolution5-83 Miscellaneous Country Specific Ccitt 86Problem Resolution Problem Resolution5-87 = PBX =CHECK Into a dial 11=ASCII Miscellaneous Non-Country Specific Default Parameters=SWED = True = Soft = LoudSW scaling switching thresholdFor factory = MRRSW scaling switching thresholdForinfactoryphoto. use only System failure codeStorage1,2,3,4Scanner gainCalculated Total pages sentCounterIndex 2Index Index 4Index Stndrd Weight Windows 6Index Dear Authorized-HP Dealer Side 2 of the Final Exam Answer Sheet HP OfficeJet Series Final ExamSide 1 of the Final Exam Answer Sheet HP OfficeJet Series 300 Tssg Final Exam Questions DOSFinal Exam-3 HP First Final Exam-5

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