HP 350, 330 manual System Error Codes, Pca

Page 87

System Error Codes

System error codes may be displayed on the front panel display. They are recorded at param

179.Printing the Stored Parameter Report from the Service and Factory Menu will provide a p parameter values. Individual parameter values may be viewed using the Changes Stored Par Service and Factory Menu.

The error codes are recorded sequentially starting at parameter location 176. If more th occurred, the previously recorded error codes will be overwritten in a wrap-around man error codes will be known but the last error that occurred cannot be determined.

Refer to the following table for a description of the system error codes and recommended Main PCA, LIU, scanner parts, and print mechanism should be referred to the HP Customer Support arrangements. Do not attempt to repair the unit.

System Error Codes

Error Code Number

Description

Recommended Action

 

 

 

 

 

105, 107

ROM test failed

Cycle power. If error persists, replace/reseat ROMs.

 

 

 

 

106, 108, 110

RAM/SRAM failed

Cycle power. If error persists, replace Main PCA batt

 

 

 

 

111

Character ROM

Replace Main PCA.

 

failed

 

 

 

 

 

 

205, 208, 209, 210, 211,

Scanner failure

Cycle power. If error persists, check the scanner c

212, 213

 

connections, clean the scanner glass, replace sca

 

 

For codes 208 - 213, note the code number and call fo

 

 

service.

 

 

 

 

301

LIU failure

Cycle power. If error persists, replace/reseat LIU.

 

 

Replace Main PCA.

 

 

 

 

all 400s and 500s

Fax firmware

failureCycle power. If error persists, note the code numbe

 

 

call for service.

 

 

 

 

all 600s and 700s

Firmware error

Cycle power. If error persists, note the code numbe

 

 

call for service.

 

 

 

 

778

Firmware error

If error occurs on power up, indicates Main Board r

 

 

sion check failed.

 

 

 

 

801

Servo shutdown

Power OFF the unit. Check for obstruction of pen

 

 

carriage. If error persists, replace print mechanis

 

 

 

 

all 800s except 801

Firmware error

Cycle power. If error persists, note the code numbe

 

 

call for service.

 

 

 

 

901

Battery failure

Cycle power. If error persists, replace battery on

“Stored data lost

 

PCA.

call for service”

 

 

 

 

 

 

 

902

SRAM corrupted

Cycle power. If error persists, replace the Main PCA.

“Stored data lost

 

 

 

check settings”

 

 

 

 

 

 

 

5-48Problem Resolution

Image 87
Contents Model Subject Product InformationProduct Description IntroductionOverview of Product Capabilities HP OfficeJet Model Series 300 Printer/Fax/Copier/ScannerOverview of HP OfficeJet Series 300 Capabilities Model HP OfficeJet Series 300 Features Description Product FeaturesHP OfficeJet Features Description Simultaneous Tasking Features Can I?IfHP OfficeJ et Product Information1-7 Overall SpecificationsDimensions Product SpecificationsHP OfficeJet Series 300 Specifications Function Specification DescriptionLetter Gothic Landscape Orientation Printer SpecificationsFax Specifications Copier SpecificationsMH, MR, MMR Media SpecificationsPrint Cartridges Software ProgramsEnvelope Size Moisture ContentPaper weight Paper SizeMedia Tray Capacities Maximum Media Print Area Media Print AreaOrdering Information Ordering Information Supply/Accessory HP Reorder Part Number16Product Information Installation and Configuration 2Installation and Configuration Using Printer Driver Software Installing the HP OfficeJet Series 300 Software Using Microsoft WindowsHardware and Software Requirements Custom Installation, orUninstall ASETUP.EXE orBSETUP.EXEProblem Recommended Action If This Is the User’s Situation Choose This SettingRunning the HP OfficeJet Series 300 Manager 8Installation and Configuration Running the Service Application HP OfficeJet Service Application Characteristics Exiting the Service Application Changing ParametersEnter theparameter number Printing a Parameter Report Setting the Front Panel Language Setting Remote Service Using Other PC Fax Programs With Models 330 One-TouchButtons Installing Control Panel and One-Touch OverlaysInstalling a Print Cartridge Print cartridge cradleRemove bothpieces of tape Output Tray Installing an Interface Cable for PrintingTray Wire Installing the Power CordInstalling a Tray Wire Power socketInstalling an Output Tray Installing an Access Door AssemblyInstalling an Input Tray Flex TabPaper Guide Loading Paper in the Input Paper Tray Paper Guide Tray BridgeInput Tray Handle Grip Loading Envelopes in the Input Paper Tray Setting the Paper Size in the Front Panel Menu Do this Using These buttonsFor this display HP DeskJet 550C printer Setting Up for PrintingHP DeskJet Portable printer All printer features except HP DeskJet 510 printerSetting Up for Faxing U.S. and Australian Installations Telephone Wall Jack 28Installation and Configuration Installation and Configuration2-29 Do this Using these buttons For this display Setting Up for Distinctive RingSetting the Reception Mode for Incoming Calls Setting the Number of Rings to Answer Enter/SaveEnter/Save Selecting Tone or Pulse DialingEntered Entering the Date and TimeEntering the Header Information company name and fax number Header of the user’s outgoing faxes Setting Up for Faxing U.K. Installation HP OfficeJet Series Telephone Wall Jack HP OfficeJet Series Answering Machine Telephone Wall Jack Setting Up for Faxing Germany Installation Connect the telephone to the left jack Connect the answering machine to the right-hand jack Setting Up for Faxing France Installation 44Installation and Configuration Installation and Configuration2-45 Setting Up for Faxing Netherlands Installation Installation and Configuration2-47 48Installation and Configuration Routine Maintenance White covering the ink nozzles and . vent hole Changing a Print CartridgeClose the top cover, then close the control panel Exterior Cleaning4Routine Maintenance Calibration and Adjustment Print Calibration Chart Reenter theService and FactoryMenu Dashed line How to Read the ScaleCut the top of this chart along 500Communication Error Codes Code Description Comments Description Comments 38Problem Resolution = T30R Line Busy = T30R Line DisconnectedPower-On Initialization Sequence Tests Test # Description Power-On Initialization TestsSpecial Menus and Functions Special Menus and Functions Buttons to beUse Service and Factory Menu Test Menu Bench RUN Tests Service and Factory Menu StructureShow Code Revision Show Failure Code Factory Defaults Print Stored Params Change Stored Params Remote Operations44Problem Resolution Remote Operations Print Stored ParamsChange Stored Params OFFTest Menu Bench Run Test USAPCA System Error CodesUser Menu Associated Parameter Structure LIU Line Interface Unit Identification HP OfficeJet Series 300 Parameter DescriptionsAuto Ring Detection and Auto Answering= False = OFF52Problem Resolution Problem Resolution5-53 Australia 100 France Germany 250 Netherlands Eavesdrop Detection and Automatic Answering 56Problem Resolution DBm France Netherlands 3000 United Kingdom Connection Establishment 60Problem Resolution Problem Resolution5-61 Pause Control Problem Resolution5-63 Dial Tone Detection DBm Germany 350 Korea 11=1or2&3&4 China 12=1&2&3or4 13=1or2&3or4 14=1or2or3 Problem Resolution5-67 India Korea China = Pulse Dialing Dial pulse codeDetermines= Reverse LIU 72Problem Resolution Call Progress 74Problem Resolution Problem Resolution5-75 Modem Configuration Problem Resolution5-77 Fax Session Configuration Problem Resolution5-79 Redialing Number of Call Attempts Timer 82Problem Resolution Problem Resolution5-83 Miscellaneous Country Specific Ccitt 86Problem Resolution Problem Resolution5-87 = PBX =CHECK Into a dial Miscellaneous Non-Country Specific Default Parameters =SWED11=ASCII = Soft = Loud = True= MRR SW scaling switching thresholdFor factoryTotal pages sentCounter SW scaling switching thresholdForinfactoryphoto. use onlySystem failure codeStorage1,2,3,4 Scanner gainCalculatedIndex 2Index Index 4Index Stndrd Weight Windows 6Index Dear Authorized-HP Dealer HP OfficeJet Series Final Exam Side 1 of the Final Exam Answer SheetSide 2 of the Final Exam Answer Sheet DOS HP OfficeJet Series 300 Tssg Final Exam QuestionsFinal Exam-3 HP First Final Exam-5
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