HP 330, 350 manual Description Comments

Page 76

COMMUNICATION ERROR CODES (Continued)

TRANSMIT ERRORS (500 level codes) – Code numbers not listed are not used

CODE

DESCRIPTION

COMMENTS

 

501

Line busy

Busy tone detected during initial handshake. “BUSY” dis

 

 

played on journal.

 

 

 

 

502

DCN received

A DCN was received in a command frame that was receiv

 

 

in response to CNG. The remote side ended the session by

 

 

sending DCN (disconnect) very early in the session setu

 

 

Between 2 HP OfficeJet Series 300s, you can cause this con-

 

 

dition by pressing STOP on the receiving unit immediate

 

 

upon seeing the “Answering...” display.

 

 

 

 

503

Line disconnect

Receiver sent DCN and dropped the line after waiting 3 s

 

 

onds for a received frame or the line signal was gone

 

 

than 0.2 seconds.

 

 

 

 

504

Irrelevant response

Command following CNG was not valid.

 

 

 

 

505

Time-out

T1 timer elapsed and no response received. “No answer”

 

 

played on journal report.

511Incompatible remote receiverReceiver is non-compatible for customizable function

512Incompatible remote receiverReceiver is non-compatible or polling was requested nied.

513Polling password incorrectYou were polled and there was no document to send.

514No documents to be polledThe polling unit does not look at the DIS which says w not have a document to poll and requests us to send way.

515

Time-out

Timer has elapsed.

 

521

DCN received

DCN was received in a response frame following the tra

 

 

phase. The remote side ended the session by sending DCN

 

 

(disconnect) during the session setup. Between 2 HP

 

 

OfficeJet Series 300s, you can cause this condition by pre

 

 

ing STOP on the receiving unit immediately upon seeing

 

 

“Connecting...” display.

 

 

 

 

522

Line disconnect

Receiver sent DCN and dropped the line after waiting 3 s

 

 

onds for a received frame or the line signal was gone

 

 

than 0.2 seconds.

523No response on all retries No response was received on all 3 attempts to establis nection with DCS.We lost connection with the receiver, because the line dropped or because the receiver hun

524

Identification received

Failure to sync with the remote unit. The line may be

 

 

tive which keeps the remote unit from seeing the DCS c

 

 

mand.

 

 

 

 

525

Fallback impossible

Fallback in modem speed is needed but impossible (for

 

 

ple: receiver supports V.29 but V.27 is needed). All attempts

 

 

to train with the remote unit have failed. The HP Office

 

 

Series 300 attempts to train at 9600, 7200, 4800 and 2400

 

 

baud.

(Continued on next page)

Problem Resolution5-37

Image 76
Contents Model Product Information SubjectIntroduction Product DescriptionHP OfficeJet Model Series 300 Printer/Fax/Copier/Scanner Overview of Product CapabilitiesOverview of HP OfficeJet Series 300 Capabilities Model Product Features HP OfficeJet Series 300 Features DescriptionHP OfficeJet Features Description Can I? Simultaneous Tasking FeaturesIfHP OfficeJ et Product Information1-7 Product Specifications HP OfficeJet Series 300 Specifications FunctionSpecification Description Overall SpecificationsDimensionsPrinter Specifications Letter Gothic Landscape OrientationCopier Specifications Fax SpecificationsMH, MR, MMR Specifications Print CartridgesSoftware Programs MediaMoisture Content Paper weightPaper Size Envelope SizeMedia Tray Capacities Media Print Area Maximum Media Print AreaOrdering Information Supply/Accessory HP Reorder Part Number Ordering Information16Product Information Installation and Configuration 2Installation and Configuration Using Printer Driver Software Using Microsoft Windows Installing the HP OfficeJet Series 300 SoftwareHardware and Software Requirements ASETUP.EXE orBSETUP.EXE Custom Installation, orUninstallIf This Is the User’s Situation Choose This Setting Problem Recommended ActionRunning the HP OfficeJet Series 300 Manager 8Installation and Configuration Running the Service Application HP OfficeJet Service Application Characteristics Changing Parameters Exiting the Service ApplicationEnter theparameter number Printing a Parameter Report Setting the Front Panel Language Setting Remote Service Using Other PC Fax Programs With Models 330 Installing Control Panel and One-Touch Overlays One-TouchButtonsPrint cartridge cradle Installing a Print CartridgeRemove bothpieces of tape Installing an Interface Cable for Printing Output TrayInstalling the Power Cord Installing a Tray WirePower socket Tray WireInstalling an Access Door Assembly Installing an Output TrayFlex Tab Installing an Input TrayPaper Guide Paper Guide Tray Bridge Loading Paper in the Input Paper TrayInput Tray Handle Grip Loading Envelopes in the Input Paper Tray Do this Using These buttons Setting the Paper Size in the Front Panel MenuFor this display Setting Up for Printing HP DeskJet Portable printer All printer features exceptHP DeskJet 510 printer HP DeskJet 550C printerSetting Up for Faxing U.S. and Australian Installations Telephone Wall Jack 28Installation and Configuration Installation and Configuration2-29 Setting Up for Distinctive Ring Do this Using these buttons For this displaySetting the Reception Mode for Incoming Calls Setting the Number of Rings to Answer Selecting Tone or Pulse Dialing Enter/SaveEnter/SaveEntering the Date and Time EnteredEntering the Header Information company name and fax number Header of the user’s outgoing faxes Setting Up for Faxing U.K. Installation HP OfficeJet Series Telephone Wall Jack HP OfficeJet Series Answering Machine Telephone Wall Jack Setting Up for Faxing Germany Installation Connect the telephone to the left jack Connect the answering machine to the right-hand jack Setting Up for Faxing France Installation 44Installation and Configuration Installation and Configuration2-45 Setting Up for Faxing Netherlands Installation Installation and Configuration2-47 48Installation and Configuration Routine Maintenance Changing a Print Cartridge White covering the ink nozzles and . vent holeExterior Cleaning Close the top cover, then close the control panel4Routine Maintenance Calibration and Adjustment Print Calibration Chart Reenter theService and FactoryMenu How to Read the Scale Cut the top of this chart along500 Dashed lineCommunication Error Codes Code Description Comments Description Comments 38Problem Resolution = T30R Line Disconnected = T30R Line BusyPower-On Initialization Tests Power-On Initialization Sequence Tests Test # DescriptionSpecial Menus and Functions Buttons to be Special Menus and FunctionsUse Service and Factory Menu Service and Factory Menu Structure Show Code Revision Show Failure Code Factory DefaultsPrint Stored Params Change Stored Params Remote Operations Test Menu Bench RUN Tests44Problem Resolution Print Stored Params Change Stored ParamsOFF Remote OperationsTest Menu USA Bench Run TestSystem Error Codes PCAUser Menu Associated Parameter Structure HP OfficeJet Series 300 Parameter Descriptions LIU Line Interface Unit IdentificationRing Detection and Auto Answering = False= OFF Auto52Problem Resolution Problem Resolution5-53 Australia 100 France Germany 250 Netherlands Eavesdrop Detection and Automatic Answering 56Problem Resolution DBm France Netherlands 3000 United Kingdom Connection Establishment 60Problem Resolution Problem Resolution5-61 Pause Control Problem Resolution5-63 Dial Tone Detection DBm Germany 350 Korea 11=1or2&3&4 China 12=1&2&3or4 13=1or2&3or4 14=1or2or3 Problem Resolution5-67 India Korea China = Pulse Dial pulse codeDetermines Dialing= Reverse LIU 72Problem Resolution Call Progress 74Problem Resolution Problem Resolution5-75 Modem Configuration Problem Resolution5-77 Fax Session Configuration Problem Resolution5-79 Redialing Number of Call Attempts Timer 82Problem Resolution Problem Resolution5-83 Miscellaneous Country Specific Ccitt 86Problem Resolution Problem Resolution5-87 = PBX =CHECK Into a dial =SWED Miscellaneous Non-Country Specific Default Parameters11=ASCII = True = Soft = LoudSW scaling switching thresholdFor factory = MRRSW scaling switching thresholdForinfactoryphoto. use only System failure codeStorage1,2,3,4Scanner gainCalculated Total pages sentCounterIndex 2Index Index 4Index Stndrd Weight Windows 6Index Dear Authorized-HP Dealer Side 1 of the Final Exam Answer Sheet HP OfficeJet Series Final ExamSide 2 of the Final Exam Answer Sheet HP OfficeJet Series 300 Tssg Final Exam Questions DOSFinal Exam-3 HP First Final Exam-5
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