Communication Error Codes

		COMMUNICATION ERROR CODES
RECEIVE ERRORS (400 level codes) – Code numbers not listed are not used

CODE	DESCRIPTION	COMMENTS

401	DCN received	You are called by a fax that is polling and from the D
		send, it is noted that there is no document to send. Th
		ing fax then sends you a DCN (Sharp brand fax machines

402	Line disconnect	You transmitted a DCN and dropped the line after waiti
		seconds for a received frame from the transmitter o
		signal was gone more than 0.2 seconds.

403	Time-out	Typically occurs if you are called by a person instea
		No fax commands are detected and you time-out.

404No document to be polled You have polled another fax that does not have a doc be polled. Ricoh FAX800 or an HP OfficeJet Series 300 will cause this error to be reported on the polling machin may be caused if a Canon B200 polled the HP OfficeJet Se- ries 300 but the Canon user did not press the <START> key soon enough to force the Canon to poll rather than m receive.

411No post MSG or local interruptThis error occurs if the line drops or the calling fax during the training phase of the receive. For the first least, the message is “Connecting...”

412	Line disconnect	Time-out on the HDLC buffer. If the HDLC buffer finishes
		due to a line drop and loss of data, the system will w
		the message to finish to resynch and retransmit data
		receiver. Receiver sent DCN and dropped line after wait
		seconds for a receive frame from the transmitter or
		signal was gone for more than 0.2 seconds.

413	DCN received	You have polled a fax and it disconnects instead of se
		page. The sender fails to pick the next page in the scan
		The sender presses STOP as the sender starts to transm

414	No documents to be polledThere were no documents to be polled.

415	Invalid DCS	DCS was received in the command frame but was invali
		valid DCS must correspond to the products request fo
		mode ON or OFF.

416	Speed mismatch	Set if the DCS frame received from a remote transmitt
		tains a minimum scan speed non-compatible with the r
		er’s capabilities.

417	T30R	In the non- error correction mode, the unit sent an RT
	(at least one page not confirmed)indicating that the page received had many bad lines
		not be readable (noisy line). In the error correction m
		unit fails to receive a complete correct page after al
		at resending.

419	System exception	The fax receive was aborted. The most common cause i
		of memory.

421	Phone disconnected	The user has disconnected the line after the voice ses
		without continuing the fax session.

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Problem Resolution5-35

COMMENTS