HP 920 Fax manual Error messages, Clear document jam, then press Start, Replace scanner cover

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11/13/98 3:08 pm

Catapult (US)

Error messages

You might see one of the following error messages on the front panel display.

Clear document jam, then press START

Problem: Either your document jammed, or the HP Fax loaded more than one sheet at a time, or you loaded a document longer than the 14- inch (35.6-cm) maximum.

Solution: Remove the document from the front tray, then reload it and press Start to clear the message. Restart your job.

Note: If the document is jammed, lift the cover and clear the jam.

Clear paper jam, then press START, or, Clear paper jam

Problem: Either the paper jammed, or the HP Fax loaded more than one sheet at a time, or you loaded paper longer than the 14-inch (35.6- cm) maximum.

Solution: Remove the paper from the rear tray, open the cover, and clear the paper path. Then reload the paper, and press Start to clear the message and reset the HP Fax.

Replace scanner cover

Problem: Either you removed the scanner cover from inside the

HP Fax and didn’t replace it, or you replaced the scanner cover incor- rectly.

Solution: Open the HP Fax’s top cover. Either

Scanner

replace the scanner cover and close the cover,

cover

or remove the scanner cover, replace it, then

 

close the cover.

 

Low on ink

Problem: Your print cartridge is low on ink.

Solution: Replace the print cartridge.

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27

HP Company Confidential

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Contents 23/99 1050 am Catapult UG US Safety InformationUser’s Guide Table of Contents Maintenance and Troubleshooting 1Using Your HP Fax Loading Blank Paper Sending Faxes Sending a Fax Using a Calling Card Monitor DialingChoosing automatic versus manual fax receiving Receiving FaxesMaking Copies Press Answer Mode until Auto appears in the display 2Set Up to Receive FaxesDo you have distinctive ringing? Manual Answering Machine or PC Modem 11/13/98 200 am Catapult US HP Company Confidential 3Using the Menu to Customize your HP Fax Using the MenusPrinting a Map of the Menus Fax/Copy Contrast Fax ResolutionEntering Text Print Report Automatic Reports SetupDeleting a Speed Dial Entry Speed Dial Setup and UseSetting Up Individual Speed Dials Using Speed Dials to Send a FaxCreating a Group Speed Dial List Printing a List of Speed Dial CodesPress Start. Add 1 of 20 appears Copy Resolution Copy SetupReduce to Fit Send Fax Later Fax FunctionsPrint Cover Scan and SendDate & Time Basic Fax SetupFax Forwarding Poll to ReceiveRings to Answer Dial ModePaper Size Busy Redial Advanced Fax SetupRing and Beep Volume Automatic Reports SetupAnswer Ring Pattern Error Correction ModeAutomatic Reduction Country and Language MaintenanceClean Print Cartridge Silent DetectCleaning the exterior Cleaning the HP FaxCleaning the print cartridge and surrounding areas Cleaning the paper rollers Common problems TroubleshootingReplace scanner cover Error messagesClear document jam, then press Start Clear paper jam, then press START, or, Clear paper jamHP Company Confidential Getting Assistance 5Support and SpecificationsHP Customer Care Centers Sources of Information and HelpHP First Ordering Information Paper Types and SizesFaxing specifications Product SpecificationsObtaining a Material Safety Data Sheet Overall specificationsPaper Margins Copying Copying specificationsDeclaration of Conformity Regulatory Information HP Company Confidential Network Compatibility Declaration Connect only Equipment Complying with EN41003 To this FAX Hewlett-Packard Limited Warranty Statement Hewlett-Packard Year 2000 Warranty Index Fax header 18 modem Redial 11/13/98 204 am Catapult UG HP Company Confidential
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