1800128430_01 _GV5010E0_110x154 30/11/12 11:54 Page14
PROBLEMS | CAUSES | SOLUTIONS | |
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Water runs out of | The boiler is too full. | Do not fill the boiler right up to the | |
the holes in the |
| top. | |
soleplate. |
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Water streaks | Your ironing board is saturated with | A mesh type ironing board must be | |
appear on the linen. | water because it is not suitable for | used to allow any excess steam to | |
| use with a steam generator. | escape. | |
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White streaks come | Your boiler has a | Rinse out the boiler. | |
through the holes in | because it has not been rinsed out |
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the soleplate. | regularly. |
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Brown streaks come | You are using chemical descaling | Never add this type of product in the | |
through the holes in | agents or additives in the water for | water tank or in the boiler (see § “for | |
the soleplate and | ironing. | what water may be used”). Contact an | |
stain the linen. |
| Approved Service Centre. | |
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| Your linen is not rinsed sufficiently or | Ensure linen is rinsed thoroughly to | |
| you have ironed a new garment | remove any soap deposits or chemicals | |
| before washing it. | on new garments which may be | |
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| sucked up by the iron. | |
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The soleplate is dirty | You are ironing at too high a | See our recommendations regarding | |
or brown and may | temperature. | temperature control setting. | |
stain the linen. |
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You are using starch. | Always spray starch on the reverse side | ||
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| of the fabric to be ironed. | |
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There is no steam or | The boiler is empty. (red light on). | Fill the boiler. | |
there is little steam. |
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| The soleplate temperature is set to | The generator is working but steam is | |
| the maximum. | very hot and dry As a consequence, it is | |
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| less visible. | |
| The boiler is not yet ready. | After starting the appliance, wait for 6 | |
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| minutes. | |
Steam escapes | The boiler cap has not been | Tighten the boiler cap correctly. | |
from the boiler cap. | tightened correctly. |
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| The boiler cap seal is damaged. | Contact an Approved Service Centre | |
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| to order a new boiler cap seal. | |
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| The generator is faulty. | Stop using the generator and contact | |
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| an Approved Service Centre. | |
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Steam or water | The generator is faulty. | Stop using the generator and contact | |
escapes under the |
| an Approved Service Centre. | |
appliance. |
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Environment protection first !
iYour appliance contains valuable materials which can be recovered or recycled. ‹ Leave it at a local civic waste collection point.
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
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