Bosch Appliances Understanding Communication Failures: Comm Fail Route Group 1 and Troubleshooting Tips

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D1265 Owner's Manual Appendix

System Trouble Displays

If you refer to any of the system trouble displays shown below, contact your security company to determine whether repairs are needed.

The Silence button is only shown if a trouble tone is present. Press the Silence button to silence the following trouble conditions.

Call for Service

Call your security company. Your security system might have failed (Your Alarm Company is replaced with the name of your security company).

Service Battery Low

Indicates the security system’s battery is low, or temporarily draining faster than the system can charge it. If this display remains or appears frequently, call your security company for service.

Service AC Failure

Indicates that AC power to the security system is interrupted. Check the plug-in transformer and circuit breaker. Entering CMD 4 silences the trouble buzz. The display clears when AC power returns.

Serv Battery Missing

Indicates the security system’s battery is disconnected or shorted.

Service Communication Fail

Your security system makes repeated attempts to communicate with the security company.

In the event your security system fails to communicate, the keypad buzzes and shows Comm Fail Route Grp1 (Route Group number can be from 1 to 4).

Notify your security company of the communication trouble.

Service Keypad

Indicates that a keypad, other than the one displaying the message, is in a trouble condition. Notify your security company.

Service Phone Line #1 (or #2)

Indicates telephone line trouble. Call your phone company from another phone to report telephone trouble. This message might not appear in some systems.

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Contents D1265 Page Contents Bosch Security Systems, Inc /10 F01U169130-02 Figures Your Keypad IntroductionUsing the keypad Command Enter buttonsPoints Non-Fire Points Fire PointsYour Custom Display Priority of Events View Faulted or Bypassed PointsTo Scroll Faulted or Bypassed Points Keypad Quiets for Button pressesSilencing Fire Alarms Fire AlarmsSilencing Fire Trouble and Fire Supervisory conditions Burglary AlarmsSilencing Burglary Alarms Fire Trouble and Fire Supervisory EventsSilencing an Alarm Non-Fire Trouble and Supervisory EventsSpecial System Trouble Display How Your System Reports Alarms Part II System Commands To Turn Your Security System On Arm Passcode Protected Commands and FunctionsTurning the System On Arming Turning the System Off DisarmingTurning On the System Arming With Doors or Windows Open Turning On the System Arming With a Duress PasscodeBosch Security Systems, Inc /10 F01U169130-02 Using Master Arm Master Arm CMD +Description Master Arming all Areas Perimeter Instant CMD + Turn On the Perimeter With No Delays DescriptionUsing Perimeter Instant Master Arm Instant CMD + 1 +Perimeter Delay CMD + Turn On the Perimeter With Delays DescriptionUsing Perimeter Delay Silence Trouble Sound/Clear Trouble Display CMD + View Alarm Memory CMD + 4 +Using CMD Using View Alarm MemoryWalk Test CMD + 4 + Using Walk TestUsing Reset Sensors Reset Sensors CMD + 4 +Watch Mode CMD + Using Watch ModeEntering Watch Mode Using Perimeter Partial Perimeter Partial CMD +Partially Turn On the Perimeter Description Special Alerts CMD + 7 and CMD + Using Command Terms Used in This Section Advanced CommandsBypass a Point CMD + Using Bypass a PointBosch Security Systems, Inc /10 F01U169130-02 Unbypass a Point CMD + 0 + Using Unbypass a PointSend Report CMD + 4+1 or 4+2 Using Send ReportFor systems without a phone number Remote Program CMD + 4 +For systems with a network connection For systems with a phone number configuredChange Time/Date CMD + 4 + Set Date button disappears when the first digit is entered Door Status Using Door ControlDoor Control CMD + 4 + Cycle DoorSecure Door Unlock DoorAccess Level Change Display CMD + 4 + Extend Closing CMD + 5 +Show Continuous Time/Date Bosch Security Systems, Inc /10 F01U169130-02 Chg Skeds CMD + 5 + Using Chg SkedsSked Table Delete User CMD + 5 + Using Change Passcode Change Relay CMD + 5 +Change Passcode CMD + 5 + Add/Change User CMD + 5 + Page User 3 is used here as an example Add/Change PasscodeBosch Security Systems, Inc /10 F01U169130-02 Add/Change Level Adding/Changing a User’s Name Add/Change Card Add/Change Sub-User ID Default Text CMD + 5 + Using Fire TestFire Test CMD + 5 + Bosch Security Systems, Inc /10 F01U169130-02 Display Rev CMD + 5 + Service Menu 9 + 9 + EnterUsing View Log Using Print LogUsing Display Revision Using Default Text Keypad Setup MenuView Area Status Working with Multiple Areas from a Single KeypadScreen Area Definitions View Point StatusMove To Area CMD + 5 + Turning On the SystemTurning on Selected Areas Turning on Multiple Areas with a Passcode Faulted Points in Other AreasTurning on All or Selected Areas Turn On the Entire System Without DelaysTurning Off the System Turning Off Multiple Areas with a PasscodeTurning Off Multiple Areas with Disarm All Turning Off Selected Areas User Interface Supplementary Information for Adding PasscodesUser Authority Levels Passcode WorksheetAuthority Levels User Passcode Worksheet User 000 to ### User Passcode Worksheet User 039 to Bosch Security Systems, Inc /10 F01U169130-02 User Area Authority ### Passcode Group User Name Master ID ###-0 Sub-User ###-1 Sub-User ###-2 Sub-User ###-3 115 Site Card Data User Area Authority ### Passcode Group Bosch Security Systems, Inc /10 F01U169130-02 Bosch Security Systems, Inc /10 F01U169130-02 Master ID ###-0 Sub-User ###-1 Sub-User ###-2 Sub-User ###-3 User Area Authority ### Passcode Group Bosch Security Systems, Inc /10 F01U169130-02 User Passcode Worksheet Blank User Token Worksheet Blank Security System LimitationsView Fire Safety and EvacuationStandard Displays System Trouble Displays Hour Point Bypass Service PrinterService D9210 Service Zonex Bus 1 orSecurity System Glossary Maintenance and Service How to Clean the KeypadYour Alarm Company Bosch Security Systems, Inc /10 F01U169130-02 Bosch Security Systems, Inc Perinton Parkway Fairport, NY

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