Genie 3042 manual Troubleshooting Guide Operation, Problem What to do

Page 24

TROUBLESHOOTING GUIDE - OPERATION

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

 

 

 

 

PROBLEM

 

WHAT TO DO

 

 

 

 

 

•

Check power source,

 

 

 

– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.

 

 

– If not, check fuse or circuit breaker.

 

Opener does NOT run

• If power is OK,

 

 

– Check connections at powerhead terminals and at wall console.

from wall console.

 

 

– Limits must be set with door arm connected to door.

 

 

 

•

Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.

 

• Check for reversed, broken, or cut wires. Staples can cut insulation and short wires.

 

 

Repair or replace.

 

 

• Make sure carriage is engaged to belt bullet. See pages 11 and 19. Refer to

Opener runs, but door

 

Installation poster or download poster from WWW.GENIECOMPANY.COM.

 

– Ensure carriage is in engaged position. See page 19.

does NOT move.

 

•

Check to make sure belt is not broken or OFF its pulley.

 

 

• Check FORCE ADJUSTMENT. See page 23.

 

Opener works from

•

Check all remotes.

 

wall console, but NOT

• Replace remote battery with good one. See page 21.

from remote.

• Program remote to powerhead. See pages 9 or 10.

•Relocate remote inside car and or point remote at garage door. Remote has less than • Replace battery. See page 21.

25 feet operating

• Reposition door opener antenna.

range or no operation.

• Remote LED does not come ON with button push - replace battery. See page 21.

 

• Eliminate possible competing signals (satellite radio, FiOS® TV).

Door starts down,

• If a NEW installation, check Door Arm position. Refer to Installation poster or download

poster from WWW.GENIECOMPANY.COM.

then STOPS and goes

• Check if Limits are properly set. See pages 6-7.

back up.

• Check if Safe-T-Beam® Red LED is flashing. See page 18.

OR

• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 18.

• Check garage door for binding.

•If an operational problem exists, and opener will not close. The opener can be forced to

Safe-T-Beam® System close as follows; Press and hold the wall console button until door is completely closed.

malfunction.• Check for interference from adjacent Safe-T-Beam® units.

•Contact The Genie Company at 1-800-35-GENIE.

Door starts down,

•

Check Safe-T-Beam® wire connections at powerhead. See page 18.

then STOPS before it

•

Check Limits are properly set. See pages 6-7.

is closed.

• Check CONTACT REVERSE. See page 18.

OR

•

Check garage door for binding.

Door will only open.

•

Check closing "FORCE" adjustment. See page 23.

Door starts up, but

• Check Limits are properly set. See pages 6-7.

•

Be sure door, opener, and springs are in good repair, properly lubricated and balanced.

STOPS before it is

•

Check opening "FORCE" adjustment. See page 23.

completely open.

•

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

contact The Genie Company at 1-800-35-GENIE.

 

• Check Limits are properly set. See pages 6-7.

Door will only run

• Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 20.

•

Check door balance, condition, and door spring.

closed.

•

Check opening "FORCE" adjustment. See page 23.

 

•

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

contact The Genie Company at 1-800-35-GENIE.

Door opener starts for

•

Button stuck on wall console or remote.

• Was a remote lost or stolen? Erase all remotes from powerhead memory and program

no reason.

 

new remotes. See page 15.

 

 

24

©2011 The Genie Company

3/2011

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Contents Operation and Maintenance Manual Potential Hazard PreventionOpener Features Safety FeaturesTable of Contents Important Installation Instructions Infrared Protection FunctionProgramming Limits & Force Close Door Travel LimitCarriage, do so now See BothOpen Door Travel Limit Door ClosesDoor Opens Adjustment TestKeep people clear of opening while door is moving See round Blue LED come on See both LEDs Flash Blue See both LEDs OFFSee Both Blue LEDs come on Genie IntelliCode 1 wireless keypad Genie IntelliCode 1 remoteSee one See long Purple LED flashingReference Powerhead & Rail Assembled View Power HeadProfessional Installer Rail Retail RailInstallation Typique SUR UNE Porte Sectionelle Typical ONE Piece Door Installation Header Bracket Mounting Board not providedOverview of Powerhead Controls On powerheadProgramming Buttons location Overview Remotes and Options HoldPress both Simultaneously onIntellicode Features Use thisNew IntelliCode 2 openers 2010 IntelliCodeMaintenance & Troubleshooting Read and Follow ALL InstructionsRoutine Monthly Maintenance AdjustmentSafe-T-Beam System Check Door balance Contact reverse Door Balance Spring TensionReset OPEN/CLOSE Travel Limit DoorChange Light Bulbs Motion DETECTOR* OverviewWire routing Wall Console OverviewOpen and closes door from inside garage Controls door opener lights from inside garageChain or Belt Tension Adjustment Remote Battery ReplacementReplace remote battery with a CR 2032 coin cell battery Replace battery Align components and snap case closedAdjustment Guide Speed Settings Change Speed SettingPowerhead LEDs Round LED Long LED Adjustment Guide Force Settings Change Force SettingDown Force settings within the available range Force Level LED indicator colorsTroubleshooting Guide Operation Problem What to doPowerhead LED Possible Problem Solution Disconnect power from opener prior to removing cover Opening Cover May Cause Electric ShockSilentmax Limited Warranty This page left blank This page left blank 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3042 specifications

The Genie 3042 is a compact yet powerful telescopic boom lift designed to provide safe and efficient lifting solutions in a variety of applications. This versatile piece of equipment is particularly favored for use in construction, maintenance, and industrial projects where accessibility to heights is essential.

One of the standout features of the Genie 3042 is its impressive working height, reaching up to 12.2 meters (40 feet) and an outreach of up to 6.4 meters (21 feet). This makes it an ideal choice for tasks that require access to elevated work areas, while its narrow frame allows it to navigate through tight spaces with ease.

The machine is equipped with a sturdy platform that can accommodate up to two operators, along with their tools and materials, ensuring efficiency in tasks that require multiple personnel. Safety is a top priority, and the Genie 3042 comes with features such as an automatic level sensor and a load sensing system that ensures the lift operates safely within its intended capacity.

Technologically, the Genie 3042 is built with advanced hydraulic systems that provide smooth and precise boom movements. The lift is powered by a robust engine, which can be electric or bi-energy (dual fuel), offering flexibility depending on the work environment. The electric option is particularly suited for indoor tasks, as it produces zero emissions, while the bi-energy option allows for extended use in outdoor conditions.

Another key characteristic of the Genie 3042 is its ease of transportation. The lift’s compact design and lightweight construction mean that it can be easily towed to various job sites without the need for special permits. Additionally, the non-marking tires protect floors in sensitive environments, making it an excellent choice for indoor applications.

Maintenance is simplified due to the Genie 3042's design, which allows for easy access to key components. This ensures that downtime is minimized, contributing to operational efficiency.

In conclusion, the Genie 3042 is a versatile and feature-rich boom lift that combines height accessibility with safety and ease of use. Its advanced technology, compact design, and various power options make it a reliable choice for various lifting applications in challenging environments.
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