Maytag pmn Stops, Fills with, Wrong, Temperature, Water, Won’t tumble, Door locked shut, Spin

TROUBLESHOOTING

CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE® WASHER...
	•	Plug cord into live electrical outlet.
	•	Check fuse or reset circuit breaker.
Stops	•	Close door and press the Cycle Selector dial to start the washer. For your safety, the washer
		will not tumble or spin unless the door is closed.
	• Before the washer starts to fill, it will make a series of clicking noises to check the door lock
	•	and do a quick drain.
		This may be a pause or soak period in the cycle.Wait briefly and it may start.
	•	Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
Fills with the	•	Turn both faucets on fully.
	•	Make sure temperature selection is correct.
Wrong	•	Make sure hoses are connected to correct faucets. Flush water lines.
Temperature	•	Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at
Water	•	the tap. Also check water heater capacity and recovery rate.
		Disconnect hoses and clean screens. Hose filter screens may be plugged.
	•	As the washer is filling, the water temperature may change as the automatic temperature
	•	control feature checks incoming water temperature.This is normal.
		While the washer is filling, you may notice just hot and/or just cold water going through the
		dispenser when cold or warm wash temperatures are selected. This is a normal function of
		the automatic temperature control feature as the washer determines the temperature of the
		water.
Won’t tumble	•	Check fuse or reset circuit breaker.
	•	Close the door and press the Cycle Selector dial. For your safety, the washer will not
		tumble or spin unless the door is closed.
Door locked shut;	•	Press the Cycle Selector dial to stop the washer.
will not open	•	The washer door will remain locked during the heating portion of the Sanitary Cycle
	•	(select models).
The washer does		It may take a few moments for the door lock mechanism to disengage.
	•	Check fuse or reset circuit breaker.
not drain and/or	•	Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
spin	•	Close the door and press the Cycle Selector dial. For your safety, the washer will not
	•	tumble or spin unless the door is closed.
Load is too wet		Use the High or Max Extract spin speed.
	•	Use high efficiency detergent to reduce over-sudsing.
at end of cycle	•	Load is too small. Very small loads (one or two items) may become unbalanced and not spin
	•	out completely.
Leaks Water		Make sure door is firmly closed.
	•	Make sure hose connections are tight.
	•	Make sure end of drain hose is correctly inserted and secured to drain facility.
	•	Avoid overloading.
	•	Use high efficiency detergent to prevent over-sudsing.
Excessive Suds	•	Use high efficiency detergent to prevent over-sudsing.
	•	Reduce detergent amount for soft water, small or lightly soiled loads.

For further assistance, call Customer Service toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada.

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

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