SERVICE AND PARTS INFORMATION
To obtain service and parts information, contact an authorized service agency in your area (refer to our website, www.vulcanhart.com for a complete listing of authorized service and parts depots). When calling for service, the following information must be available: model number, serial number, and gas type. This information can be found on the main data plate, located on the rear of the unit, or on the secondary plate located inside the lower front kick panel. Lift up and lower the front kick panel to view the secondary data plate.
PRECAUTIONS
When scraping off heavy deposits of grease or oil from stainless steel equipment, never use ordinary steel scrapers. Particles of ordinary steel may become embedded in, or lodge on, the surface of the stainless steel. These will rust, causing unsightly stains and possible contamination of food. If it is necessary to scrape, use stainless steel, wood, plastic or rubber tools.
TROUBLESHOOTING
OVEN
PROBLEM | CAUSES / CORRECTIONS |
Uneven Baking Side to Side | Range not level side to side. |
| Oven burner or bottom improperly installed. |
| Wrong temperature setting for product. |
| Warped pans. |
| Flue not venting properly. |
| Improper regulator setting. Contact service provider. |
Uneven Baking Front to Rear | Range not level front to back. |
| Door not closing properly. |
| Flue not venting properly. |
| Improper regulator setting. Contact service provider. |
Too Much Top / Bottom Heat | |
| Flue not venting properly. |
Dried Out Products | Too low temperature (Overcooking). |
| Too long baking time. |
| Thermostat calibration (Call for service). |
Excessive Meat Shrinkage | Roasting Temperature too high. |
| Not enough moisture (Add pan of water). |
Pilot Outage | Call for service. |
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TOP BURNER OPERATION |
|
PROBLEM | CAUSES / CORRECTIONS |
Excessive Valve Handle Temperatures / | Verify that oven door is closed. |
Sticking Top Burner Valves | If door is closed properly, call for service. |
| Improper ventilation. |
Poor Ignition | Call for service. |
Pilot and Burners Will Not Light | Verify that main gas supply is turned on. |
| Verify that burner assembly is properly installed. |
| Call for service. |
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