
Common Baking Problems and Solutions
| COOKIES AND BISCUITS BURNED AT THE | Oven door opened too often | Set minute timer to shortest recommended | 
| BOTTOM | 
 | time and look through window to check done- | 
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 | ness | 
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 | Dark, absorbent pan was used | Use shiny, reflective pans with low sides | 
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 | Incorrect rack position being used and pan is | Check cookies by looking through the oven | 
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 | too close to the heat source | door’s window instead of opening door | 
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 | Standard Bake or Convection Bake mode is | Use recommended rack position and use Pure | 
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 | being used | Convection | 
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 | Pan is too large and too close to element | Use smaller pan | 
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| COOKIES AND BISCUITS ARE TOO BROWN | Rack position being used is too high | Use the rack positions recommended in this | 
| ON TOP | 
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 | Oven not fully preheated | Allow oven to preheat fully before placing | 
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 | food in the oven | 
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 | The pan’s sides are too high | Use recommended pan size | 
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| CAKE SIDES ARE BURNT AND CAKES ARE | Oven too hot | Reduce temperature | 
| NOT DONE IN THE CENTER/ CAKES BURST | 
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| ON TOP | 
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| POOR VOLUME FOR CAKES AND | Too little flour/Too much liquid | Measure ingredients carefully | 
| BAKED GOODS | Oven too hot | Lower oven temperature | 
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| UNEVEN CAKE SHAPE | Batter spread unevenly | Shake pan lightly to evenly out batter | 
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 | Make sure oven rack is properly in place | 
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 | Oven rack not level | Place cakes in center of oven rack for best | 
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 | results | 
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| CAKE TEXTURE IS TOUGH OR CRUMBLY | Too much flour | Decrease flour | 
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 | Too little sugar or shortening | Increase sugar or fat | 
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 | Batter overmixed | Do not overmix batter- use recommended mix | 
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| COOKIES ARE TOO CRISP | Low moisture in product | Increase liquid | 
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 | High sugar and fat content | Decrease sugar or fat | 
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 | Thin shape | Cut/roll larger pieces | 
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 | Baked too long | Decrease baking time | 
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| COOKIES ARE TOO SOFT | Too much liquid | Decrease liquid | 
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 | Low sugar or fat | Increase sugar or fat | 
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 | Underbaked | Increase cooking time | 
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 | Large/ thick shape | Cut slightly smaller | 
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