90CHAPTER 6: TROUBLESHOOTING
Frequently Asked Questions
How do I reset the Gateway to Factory Defaults?
See “Forgotten Password and Reset to Factory Defaults” on page 85.
How many computers on the LAN does the Gateway support?
A maximum of 253 computers on the LAN are supported.
How many wireless clients does the Wireless Cable/DSL Gateway support?
A maximum of 128 wireless clients are supported.
There are only 4 LAN ports on the Gateway. How are additional computers connected?
You can expand the number of connections available on your LAN by using hubs, switches and wireless access points connected to the Gateway. 3Com wireless access points and OfficeConnect hubs and switches provide a simple, reliable means of expanding your network; contact your supplier for more information, or visit:
http://www.3com.com/
Does the Gateway support virtual private networks (VPNs)?
The Gateway supports VPN passthrough, which allows VPN clients on the LAN to communicate with VPN hosts on the Internet. It is also possible to set up VPN hosts on your LAN that clients elsewhere on the Internet can connect to, but this is not a recommended configuration.
Where can I download software updates for the Gateway?
Updates to the Gateway software are posted on the 3Com support web site, accessible by visiting:
http://www.3com.com
What other online resources are there?
The 3Com Knowledgebase at:
http://knowledgebase.3com.com
