When you contact your network supplier for assistance, have the following information ready:

Diagnostic error messages

A list of system hardware and software, including revision levels

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com

If you are unable to receive support from your network supplier, technical support contracts are available from 3Com.

For direct access to customer service for Integrated Systems Division products (formerly Chipcom) in:

U.S.A. and Canada - call (800) 724-2447

Asia Pacific - call (508) 787-5151

Europe - Refer to table below

Country

Telephone Number

 

 

Belgium

0800 71429

Denmark

800 17309

Finland

0800 113153

France

05 917959

Germany

0130 821502

Ireland

1 800 553117

Italy

1678 79489

 

 

Country

Telephone Number

 

 

Netherlands

06 0227788

Norway

800 11376

Spain

900 983125

Sweden

020 795482

U.K.

0800 966197

U.S.

800 876-3266

 

 

Technical Support C - 3

Page 77
Image 77
3Com 5017C with load sharing, 5017C-LS installation and operation guide Support from 3Com