Table 2-4. Troubleshooting with Controller Module LEDs (Continued)

LED

State

Possible

Troubleshooting

Problem

Suggestions

 

 

 

 

 

 

 

 

 

 

Primary

Steady

The primary

Reinstall the primary

Power

blinking

power supply

power supply and turn it

(cont.)

(cont.)

is not properly

on.

 

 

 

 

installed.

 

 

 

 

 

 

 

 

 

Two blinks,

The power

If a management module

 

 

then a pause

load-sharing

is installed, the

 

 

(in unison

hardware is in

concentrator should

 

 

with Backup

an error state.

recover automatically

 

 

Power LED)

 

from this condition. If it

 

 

 

 

 

doesn't, reset the

 

 

 

 

 

concentrator using the

 

 

 

 

 

RESET CONCENTRATOR

 

 

 

 

 

command. If this fails to

 

 

 

 

 

correct the condition,

 

 

 

 

 

turn both power

 

 

 

 

 

supplies OFF, then ON

 

 

 

 

 

again.

 

 

 

 

 

If a management module

 

 

 

 

 

is not installed, turn both

 

 

 

 

 

power supplies OFF, then

 

 

 

 

 

ON again.

 

 

 

 

 

Backup

Off

The Backup

Press the LED Test button

Power

 

 

Power LED is

to verify that the LED is

 

 

 

 

broken.

working properly.

 

 

 

 

 

 

 

 

 

 

The backup

Reinstall the backup

 

 

 

 

power supply

power supply and turn it

 

 

 

 

is not properly

on.

 

 

 

 

installed.

 

 

 

 

 

 

 

Installation and Troubleshooting 2 - 23

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3Com 5017C with load sharing, 5017C-LS installation and operation guide Command. If this fails to