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3Com ENTERPRISE OS 11.3 manual Upgrading Enterprise OS Software, Software version

Models: ENTERPRISE OS 11.3

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Upgrading Enterprise OS Software

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Part No. 09-1551-001 Published May 1999

Upgrading Enterprise OS Software

Software version 11.3

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3Com ENTERPRISE OS 11.3 manual Upgrading Enterprise OS Software, Software version

Contents

Software version Upgrading Enterprise OS Software5400 Bayfront Plaza 3Com CorporationSanta Clara, California 95052-81452 INSTALLING THE UTILITIES ON A NETWORK MANAGEMENT STATION CONTENTS3 PLANNING AND PREPARING THE UPGRADE 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION6 UPGRADING THE SOFTWARE IMAGE ONLY 5 UPGRADING A BRIDGE/ROUTER USING THE COMMAND-LINE UTILITIES7 BACKING UP AND RESTORING SOFTWARE A TROUBLESHOOTING 8 REFERENCE FOR THE UPGRADE MANAGEMENT UTILITIESMapping Hostnames Using the etc/snmp.cfg File General Troubleshooting Error MessagesSuperStack II NETBuilder SI Upgrade Migration Path 3COM CORPORATION LIMITED WARRANTY3Com Knowledgebase Web Services Access by Analog ModemConventions ABOUT THIS GUIDESETDefault !0 -IP NETaddr = CommandsTable 2 Text Conventions Conventionshould be upgraded in a sequence that will not disrupt the network Upgrade Tools andOVERVIEW ProcessAutomatic or Manual Recovery Primary, Secondary, and Test Boot SourcesTake Time to Plan Rules and Support LimitationsRules and Support Limitations 12 CHAPTER 1 OVERVIEW bcmdiagnose INSTALLING THE UTILITIES ON A 2 NETWORK MANAGEMENT STATIONThe version message may refer to Solaris 2.5 as SunOS Installing the Utilities on a UNIX SystemPreparing for the Installation Operating System Table 1 UNIX DirectoriesDirectory Name Windows 95/98/NT-based NMS This command does not need to be used when you are operating on aStartup need to set up the BootP server To set up the BootP server, enterSetting Up a File PLANNING AND PREPARING THE 3 UPGRADETransfer Method On a UNIX NMS, follow these steps Manual Recovery Automatic RecoveryTable 2 Version 11.2 Software Packages Flash Memory Required forbcmuname -M device Table 2 Version 11.2 Software Packages continuedbcmdf devicedrive Software Version Checking thePlanning Tables 11.0 CF 10.1.3.2411.1 CF Check each appropriate option to use with the command-line utilities9.3 BF 8 MB11.0 BF 10.1.3.2424 CHAPTER 3 PLANNING AND PREPARING THE UPGRADE Preparing for the Upgrade UPGRADING USING THE NETBUILDER 4 UPGRADE LINK APPLICATIONRemotely Programs⇒ Remote Upgrade Utilities⇒Upgrade LinkFTP/TFTP server Pages Status and SettingsSettings Page The Setting Page lets you establish basic settings \%tftpboot%\image\platform\SWFW\version\pkg 2 Select Verify Upgrade Services Diagnose and click Applytftpboot/image/platform/SWFW/version/pkg Verifying forFor Windows using the default 3Com TFTP server Directory You must be logged in as root for this procedure UNIXFor UNIX Directory speciﬁed in inetd or tftpd for tftpd ﬁles SuperStack II NETBuilder SI bridge/router5 Click Apply The Install page appears 5 Click Next 11 Click OK 34 CHAPTER 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION UPGRADING A BRIDGE/ROUTER USING THE COMMAND-LINE UTILITIESPreparing for the Upgrade shown on page the FTP password is overwritten with the following text stringSetting Up a File Setting up for TFTP File TransfersSoftware on the NMS Installing theTo install the NETBuilder software, follow these steps tftpboot/image/platform/SWFW/version/pkg Windows \%tftpboot%\image\platform\SWFW\version\pkg UNIXFor UNIX, enter From a Tarred File, useBcmsysupgrade Utility Using theto Upgrade bcmsysupgrade options stage deviceNETBuilder II Bridge/Router Filenamesbcmsysupgrade options -sfromnb device PathBuilder S5xx Series SwitchSuperStack II NETBuilder and OfﬁceConnect NETBuilder Bridge/Routers To upgrade the CEC ﬁrmware, follow these steps b Upgrade your ﬁrmware to version 2.6 using If the Bridge/Router or Switch Does Not Boot Upgrading Hardware and Software SETDefault !port -OSPF CONTrol = Enable SETDefault -IP CONTrol = ROutebcmsysupgrade -stonb -newhw device bcmsysupgrade -stestboot -newhw devicePage By default all conﬁguration ﬁles are accessible to an SNMP-based manager with read privileges. To change SNMP access to conﬁguration ﬁles to read/write for a network management station for a community named public, enter If the Bridge/Router or Switch Does Not Boot Page Preparing for the Upgrade UPGRADING THE SOFTWARE IMAGE 6 ONLYTransfer Method Setting Up a File52 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY Using Upgrade Link Upgrading 2 Select Verify Upgrade Services Diagnose and click Apply54 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY 3 Select Upgrade and click Apply. The Upgrade page appears 56 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY option for all steps in the procedure Command-LineUtilities Using thebcmsysupgrade -sreject -I -Vsoftware version device bcmsysupgrade -saccept -I -Vsoftware version devicebcmsysupgrade -options -sfromnb -m -I -Vsoftware version device bcmsysupgrade -supdate -m -I -Vsoftware version deviceInterface Enterprise OS UserUsing the Using the Enterprise OS User InterfaceBT /primary/oldboot ReBootBT /path/old name Prerequisites BACKING UP AND RESTORING 7 SOFTWARETransfer Method Setting Up a File62 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE utilities. Make sure you select and set up your ﬁle transfer method you select and set up your ﬁle transfer methodBacking Up the SoftwarePrediagnosing System Problems 2 Select Verify Upgrade Services DiagnoseBacking Up the Software tftpboot/CLIENTS/macaddress/bcm/backnamedirectory name on bcmbackup both primary secondary -namebacknamedevicetftpboot/CLIENTS/0800020A399E/bcm/name/primary \%tftpboot%\CLIENTS\macaddress\bcm\backname\directory name on66 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE ADD -SNMP Manager “sysadm” Mapping Hostnames Using the etc/snmp.cfg FileVerifying the Device for Restoring 2 Select Verify Upgrade Services Diagnose then click ApplyRestoring the Software 5 Select the boot source you want to restore bcmrestore -newhw -backname device Where backname is the name of the backup for the boot blocksbcmrestore -backname device If you are not replacing the hardware, useAccessing and REFERENCE FOR THE 8 UPGRADE MANAGEMENT UTILITIESDownloading the UtilitiesUtility Descriptions Update Log Fileand Syntax To access the man pages for a speciﬁc utility, use Man Pages On a UNIX system, access the man pages by enteringwhere NMUname is the name of the upgrade utility Or to access help for a speciﬁc utility, useForces boot from local media Speciﬁes the ﬁle transfer protocol to be used in the backupbcmconﬁg Indicates the IP address or hostname of the bridge/routerdiscoverylocaladdr bootp passwordwanpasswordServer where conﬁguration ﬁles are stored Disables the sending of SNMP traps usefulbcmdf Speciﬁes TFTP as the ﬁle transfer protocol to be used. TFTP is the bcmdiagnoseDisplays a usage message. Installs using the ﬁrst CD-ROM on bcminstallInstalls using the CD-ROM from a directory path. Required for Reports all installed bridge/router packages on the networkbcmloadconﬁg s and -l are mutually exclusivecopied to the bridge/router or switch a bcmctrl bcmrestoreSpeciﬁes a reboot time out period. If the device period default 600 seconds bcmloadconﬁgbcmsysupgrade bcmsetupUsed to restore software to a new bridge/router or switch. Use this option when a failed bridge/router or switch is exchanged forbcmuname a bridge/router. This parameter is optional. When you specify bcmupdateDisplays system information based on the contents of the Path to upgrade fromBridge/router platform type UpgradeLinkIndicates that the bcmnbrus utility will allow connections Speciﬁes that bcmnbrus will not prompt for a user nameTroubleshooting Error TROUBLESHOOTINGGetting Help GeneralThe required ﬁles ipaddressdrive/conﬁg ﬁle path could not be located Troubleshooting InstallationHardware-Related Messageschapter in Using NETBuilder Family Software Management chapter in Using NETBuilder Family Software Uploading an Upgrade File Downloading an Upgrade File 92 APPENDIX A TROUBLESHOOTING CHOOSING A SOFTWARE PACKAGE NETBuilder II UpgradeMigration Path From Version Recommended UpgradeTo Version From Version 8.2/8.3Table 7 NETBuilder II Software Package Migration to Recommended UpgradeFrom Version 9.0/9.1 To VersionSuperStack NETBuilder Upgradecurrently using You can also identify the package usingModel Recommended Upgrade22x Series From VersionSuperStack NETBuilder SI UpgradeMigration Path 98 APPENDIX B CHOOSING A SOFTWARE PACKAGENETBuilder Upgrade OfﬁceConnectOfficeConnect NETBuilder Upgrade Migration Path Migration PathFrom Version Recommended UpgradeTo Version From Version 10.2 modelTable 11 PathBuilder Software Package Migration to PathBuilder Upgrade Migration Path102 APPENDIX B CHOOSING A SOFTWARE PACKAGE Mounting the MOUNTING THE CD-ROM ON A C UNIX PLATFORMCD-ROM on Solaris104 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM You may need to start the NFS daemonsmount -r /dev/dsk/c0t2d0 /cdrom Mounting the CD-ROM on HP-UXRemote CD-ROM Drive mount -n remote machine/cdrom /cdrom/remote Mounting the CD-ROM on IBM AIX 4.1.x ThroughCD-ROM Unmounting the108 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM TECHNICAL SUPPORT ServicesOnline Technical Access by Analog Modem Netscape Navigator and Internet ExplorerAccess by Digital Modem 1 847 262Enterprise Customers 1 800 Support from 3Com23 MAR To obtain an authorization number, call or faxGLOSSARY image ﬁle See boot image Telnet Terminal Emulation Link Protocol 116 GLOSSARY Numbers INDEX118 INDEX YEAR 2000 WARRANTY 3Com Corporation LIMITED WARRANTYOBTAINING WARRANTY SERVICE HARDWAREGOVERNING LAW DISCLAIMER