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3Com ENTERPRISE OS 11.3 Contents, About This Guide, Overview, Planning And Preparing The Upgrade

Models: ENTERPRISE OS 11.3

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CONTENTS

CONTENTS

A BOUT T HIS G UIDE

	Conventions 7
	Year 2000 Compliance	8

1 O VERVIEW
	Upgrade Tools and Process	9
	How the Utilities Work	10

Primary, Secondary, and Test Boot Sources 10

Automatic or Manual Recovery 10

Rules and Support Limitations 11

Take Time to Plan 11

2I NSTALLING THE U TILITIES ON A N ETWORK M ANAGEMENT S TATION

Installing the Utilities on a Windows System 13

Installing the Utilities on a UNIX System 14

Preparing for the Installation	14
Procedure 14
Setting up for Auto Startup	16

3P LANNING AND P REPARING THE U PGRADE

Setting up for TFTP File Transfers		17
Setting up for FTP File Transfers		17
Automatic Recovery 18
Manual Recovery	19
Checking DRAM	20

Checking Flash Memory 20

Checking the Software Version 21

Planning Tables 21

4U PGRADING U SING THE NETB UILDER U PGRADE L INK A PPLICATION

Status and Settings Pages	27
Settings Page 28
Verifying for Upgrading	29

Installing Software on the NMS 29

Procedure 30

Upgrading Software 31

Image 3

3Com ENTERPRISE OS 11.3 Contents, About This Guide, Overview, Installing The Utilities On A Network Management Station

Contents

Software version Upgrading Enterprise OS Software95052-8145 3Com Corporation5400 Bayfront Plaza Santa Clara, California4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION CONTENTS2 INSTALLING THE UTILITIES ON A NETWORK MANAGEMENT STATION 3 PLANNING AND PREPARING THE UPGRADE5 UPGRADING A BRIDGE/ROUTER USING THE COMMAND-LINE UTILITIES 6 UPGRADING THE SOFTWARE IMAGE ONLY7 BACKING UP AND RESTORING SOFTWARE General Troubleshooting Error Messages 8 REFERENCE FOR THE UPGRADE MANAGEMENT UTILITIESA TROUBLESHOOTING Mapping Hostnames Using the etc/snmp.cfg FileAccess by Analog Modem 3COM CORPORATION LIMITED WARRANTYSuperStack II NETBuilder SI Upgrade Migration Path 3Com Knowledgebase Web ServicesConventions ABOUT THIS GUIDEConvention CommandsSETDefault !0 -IP NETaddr = Table 2 Text ConventionsProcess Upgrade Tools andshould be upgraded in a sequence that will not disrupt the network OVERVIEWAutomatic or Manual Recovery Primary, Secondary, and Test Boot SourcesRules and Support Limitations Take Time to PlanRules and Support Limitations 12 CHAPTER 1 OVERVIEW bcmdiagnose INSTALLING THE UTILITIES ON A 2 NETWORK MANAGEMENT STATIONInstalling the Utilities on a UNIX System The version message may refer to Solaris 2.5 as SunOSPreparing for the Installation Table 1 UNIX Directories Operating SystemDirectory Name To set up the BootP server, enter This command does not need to be used when you are operating on aWindows 95/98/NT-based NMS Startup need to set up the BootP serverPLANNING AND PREPARING THE 3 UPGRADE Setting Up a FileTransfer Method On a UNIX NMS, follow these steps Flash Memory Required for Automatic RecoveryManual Recovery Table 2 Version 11.2 Software PackagesTable 2 Version 11.2 Software Packages continued bcmuname -M devicebcmdf devicedrive Checking the Software VersionPlanning Tables Check each appropriate option to use with the command-line utilities 10.1.3.2411.0 CF 11.1 CF10.1.3.24 8 MB9.3 BF 11.0 BF24 CHAPTER 3 PLANNING AND PREPARING THE UPGRADE Preparing for the Upgrade UPGRADING USING THE NETBUILDER 4 UPGRADE LINK APPLICATIONPrograms⇒ Remote Upgrade Utilities⇒Upgrade Link RemotelyFTP/TFTP server Pages Status and SettingsSettings Page The Setting Page lets you establish basic settings Verifying for 2 Select Verify Upgrade Services Diagnose and click Apply\%tftpboot%\image\platform\SWFW\version\pkg tftpboot/image/platform/SWFW/version/pkgSuperStack II NETBuilder SI bridge/router You must be logged in as root for this procedure UNIXFor Windows using the default 3Com TFTP server Directory For UNIX Directory speciﬁed in inetd or tftpd for tftpd ﬁles5 Click Apply The Install page appears 5 Click Next 11 Click OK 34 CHAPTER 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION THE COMMAND-LINE UTILITIES UPGRADING A BRIDGE/ROUTER USINGPreparing for the Upgrade Setting up for TFTP File Transfers the FTP password is overwritten with the following text stringshown on page Setting Up a FileInstalling the Software on the NMSTo install the NETBuilder software, follow these steps From a Tarred File, use Windows \%tftpboot%\image\platform\SWFW\version\pkg UNIXtftpboot/image/platform/SWFW/version/pkg For UNIX, enterbcmsysupgrade options stage device Using theBcmsysupgrade Utility to UpgradeNETBuilder II Bridge/Router FilenamesPathBuilder S5xx Series Switch bcmsysupgrade options -sfromnb deviceSuperStack II NETBuilder and OfﬁceConnect NETBuilder Bridge/Routers To upgrade the CEC ﬁrmware, follow these steps b Upgrade your ﬁrmware to version 2.6 using If the Bridge/Router or Switch Does Not Boot Upgrading Hardware and Software bcmsysupgrade -stestboot -newhw device SETDefault -IP CONTrol = ROuteSETDefault !port -OSPF CONTrol = Enable bcmsysupgrade -stonb -newhw devicePage By default all conﬁguration ﬁles are accessible to an SNMP-based manager with read privileges. To change SNMP access to conﬁguration ﬁles to read/write for a network management station for a community named public, enter If the Bridge/Router or Switch Does Not Boot Page Preparing for the Upgrade UPGRADING THE SOFTWARE IMAGE 6 ONLYSetting Up a File Transfer Method52 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY Using Upgrade Link 2 Select Verify Upgrade Services Diagnose and click Apply Upgrading54 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY 3 Select Upgrade and click Apply. The Upgrade page appears 56 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY Using the Command-Lineoption for all steps in the procedure Utilitiesbcmsysupgrade -supdate -m -I -Vsoftware version device bcmsysupgrade -saccept -I -Vsoftware version devicebcmsysupgrade -sreject -I -Vsoftware version device bcmsysupgrade -options -sfromnb -m -I -Vsoftware version deviceUsing the Enterprise OS User Interface Enterprise OS UserInterface Using theReBoot BT /primary/oldbootBT /path/old name Prerequisites BACKING UP AND RESTORING 7 SOFTWARESetting Up a File Transfer Method62 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE Software you select and set up your ﬁle transfer methodutilities. Make sure you select and set up your ﬁle transfer method Backing Up the2 Select Verify Upgrade Services Diagnose Prediagnosing System ProblemsBacking Up the Software \%tftpboot%\CLIENTS\macaddress\bcm\backname\directory name on bcmbackup both primary secondary -namebacknamedevicetftpboot/CLIENTS/macaddress/bcm/backnamedirectory name on tftpboot/CLIENTS/0800020A399E/bcm/name/primary66 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE ADD -SNMP Manager “sysadm” Mapping Hostnames Using the etc/snmp.cfg File2 Select Verify Upgrade Services Diagnose then click Apply Verifying the Device for RestoringRestoring the Software 5 Select the boot source you want to restore If you are not replacing the hardware, use Where backname is the name of the backup for the boot blocksbcmrestore -newhw -backname device bcmrestore -backname deviceUtilities REFERENCE FOR THE 8 UPGRADE MANAGEMENT UTILITIESAccessing and Downloading theUpdate Log File Utility Descriptionsand Syntax Or to access help for a speciﬁc utility, use Man Pages On a UNIX system, access the man pages by enteringTo access the man pages for a speciﬁc utility, use where NMUname is the name of the upgrade utilityIndicates the IP address or hostname of the bridge/router Speciﬁes the ﬁle transfer protocol to be used in the backupForces boot from local media bcmconﬁgDisables the sending of SNMP traps useful passwordwanpassworddiscoverylocaladdr bootp Server where conﬁguration ﬁles are storedbcmdf Speciﬁes TFTP as the ﬁle transfer protocol to be used. TFTP is the bcmdiagnoseReports all installed bridge/router packages on the network bcminstallDisplays a usage message. Installs using the ﬁrst CD-ROM on Installs using the CD-ROM from a directory path. Required forbcmloadconﬁg s and -l are mutually exclusiveperiod default 600 seconds bcmloadconﬁg bcmrestorecopied to the bridge/router or switch a bcmctrl Speciﬁes a reboot time out period. If the devicethis option when a failed bridge/router or switch is exchanged for bcmsetupbcmsysupgrade Used to restore software to a new bridge/router or switch. Usebcmuname Path to upgrade from bcmupdatea bridge/router. This parameter is optional. When you specify Displays system information based on the contents of theSpeciﬁes that bcmnbrus will not prompt for a user name UpgradeLinkBridge/router platform type Indicates that the bcmnbrus utility will allow connectionsGeneral TROUBLESHOOTINGTroubleshooting Error Getting HelpThe required ﬁles ipaddressdrive/conﬁg ﬁle path could not be located Messages InstallationTroubleshooting Hardware-Relatedchapter in Using NETBuilder Family Software Management chapter in Using NETBuilder Family Software Uploading an Upgrade File Downloading an Upgrade File 92 APPENDIX A TROUBLESHOOTING NETBuilder II Upgrade CHOOSING A SOFTWARE PACKAGEMigration Path From Version 8.2/8.3 Recommended UpgradeFrom Version To VersionTo Version Recommended UpgradeTable 7 NETBuilder II Software Package Migration to From Version 9.0/9.1You can also identify the package using NETBuilder UpgradeSuperStack currently usingFrom Version Recommended UpgradeModel 22x Series98 APPENDIX B CHOOSING A SOFTWARE PACKAGE NETBuilder SI UpgradeSuperStack Migration PathMigration Path OfﬁceConnectNETBuilder Upgrade OfficeConnect NETBuilder Upgrade Migration PathFrom Version 10.2 model Recommended UpgradeFrom Version To VersionTable 11 PathBuilder Software Package Migration to PathBuilder Upgrade Migration Path102 APPENDIX B CHOOSING A SOFTWARE PACKAGE Solaris MOUNTING THE CD-ROM ON A C UNIX PLATFORMMounting the CD-ROM on104 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM You may need to start the NFS daemonsMounting the CD-ROM on HP-UX mount -r /dev/dsk/c0t2d0 /cdromRemote CD-ROM Drive mount -n remote machine/cdrom /cdrom/remote Mounting the CD-ROM on IBM AIX 4.1.x ThroughCD-ROM Unmounting the108 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM Services TECHNICAL SUPPORTOnline Technical 1 847 262 Netscape Navigator and Internet ExplorerAccess by Analog Modem Access by Digital ModemEnterprise Customers 1 800 Support from 3Com23 MAR To obtain an authorization number, call or faxGLOSSARY image ﬁle See boot image Telnet Terminal Emulation Link Protocol 116 GLOSSARY Numbers INDEX118 INDEX HARDWARE 3Com Corporation LIMITED WARRANTYYEAR 2000 WARRANTY OBTAINING WARRANTY SERVICEGOVERNING LAW DISCLAIMER