Upgrading Enterprise OS Software
Software version
3Com Corporation
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CONTENTS
2 INSTALLING THE UTILITIES ON A NETWORK MANAGEMENT STATION
3 PLANNING AND PREPARING THE UPGRADE
4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION
6 UPGRADING THE SOFTWARE IMAGE ONLY
5 UPGRADING A BRIDGE/ROUTER USING THE COMMAND-LINE UTILITIES
7 BACKING UP AND RESTORING SOFTWARE
8 REFERENCE FOR THE UPGRADE MANAGEMENT UTILITIES
A TROUBLESHOOTING
Mapping Hostnames Using the etc/snmp.cfg File
General Troubleshooting Error Messages
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SuperStack II NETBuilder SI Upgrade Migration Path
3Com Knowledgebase Web Services
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ABOUT THIS GUIDE
Conventions
Commands
SETDefault !0 -IP NETaddr =
Table 2 Text Conventions
Convention
Upgrade Tools and
should be upgraded in a sequence that will not disrupt the network
OVERVIEW
Process
Primary, Secondary, and Test Boot Sources
Automatic or Manual Recovery
Take Time to Plan
Rules and Support Limitations
Rules and Support Limitations
12 CHAPTER 1 OVERVIEW
INSTALLING THE UTILITIES ON A 2 NETWORK MANAGEMENT STATION
bcmdiagnose
The version message may refer to Solaris 2.5 as SunOS
Installing the Utilities on a UNIX System
Preparing for the Installation
Operating System
Table 1 UNIX Directories
Directory Name
This command does not need to be used when you are operating on a
Windows 95/98/NT-based NMS
Startup need to set up the BootP server
To set up the BootP server, enter
Setting Up a File
PLANNING AND PREPARING THE 3 UPGRADE
Transfer Method
On a UNIX NMS, follow these steps
Automatic Recovery
Manual Recovery
Table 2 Version 11.2 Software Packages
Flash Memory Required for
bcmuname -M device
Table 2 Version 11.2 Software Packages continued
bcmdf devicedrive
Software Version
Checking the
Planning Tables
10.1.3.24
11.0 CF
11.1 CF
Check each appropriate option to use with the command-line utilities
8 MB
9.3 BF
11.0 BF
10.1.3.24
24 CHAPTER 3 PLANNING AND PREPARING THE UPGRADE
UPGRADING USING THE NETBUILDER 4 UPGRADE LINK APPLICATION
Preparing for the Upgrade
Remotely
Programs⇒ Remote Upgrade Utilities⇒Upgrade Link
FTP/TFTP server
Status and Settings
Pages
Settings Page The Setting Page lets you establish basic settings
2 Select Verify Upgrade Services Diagnose and click Apply
\%tftpboot%\image\platform\SWFW\version\pkg
tftpboot/image/platform/SWFW/version/pkg
Verifying for
You must be logged in as root for this procedure UNIX
For Windows using the default 3Com TFTP server Directory
For UNIX Directory specified in inetd or tftpd for tftpd files
SuperStack II NETBuilder SI bridge/router
5 Click Apply The Install page appears
5 Click Next
11 Click OK
34 CHAPTER 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION
UPGRADING A BRIDGE/ROUTER USING
THE COMMAND-LINE UTILITIES
Preparing for the Upgrade
the FTP password is overwritten with the following text string
shown on page
Setting Up a File
Setting up for TFTP File Transfers
Software on the NMS
Installing the
To install the NETBuilder software, follow these steps
Windows \%tftpboot%\image\platform\SWFW\version\pkg UNIX
tftpboot/image/platform/SWFW/version/pkg
For UNIX, enter
From a Tarred File, use
Using the
Bcmsysupgrade Utility
to Upgrade
bcmsysupgrade options stage device
Filenames
NETBuilder II Bridge/Router
bcmsysupgrade options -sfromnb device
PathBuilder S5xx Series Switch
SuperStack II NETBuilder and OfficeConnect NETBuilder Bridge/Routers
To upgrade the CEC firmware, follow these steps
b Upgrade your firmware to version 2.6 using
If the Bridge/Router or Switch Does Not Boot
Upgrading Hardware and Software
SETDefault -IP CONTrol = ROute
SETDefault !port -OSPF CONTrol = Enable
bcmsysupgrade -stonb -newhw device
bcmsysupgrade -stestboot -newhw device
Page
By default all configuration files are accessible to an SNMP-based manager with read privileges. To change SNMP access to configuration files to read/write for a network management station for a community named public, enter
If the Bridge/Router or Switch Does Not Boot
Page
UPGRADING THE SOFTWARE IMAGE 6 ONLY
Preparing for the Upgrade
Transfer Method
Setting Up a File
52 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY
Using Upgrade Link
Upgrading
2 Select Verify Upgrade Services Diagnose and click Apply
54 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY
3 Select Upgrade and click Apply. The Upgrade page appears
56 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY
Command-Line
option for all steps in the procedure
Utilities
Using the
bcmsysupgrade -saccept -I -Vsoftware version device
bcmsysupgrade -sreject -I -Vsoftware version device
bcmsysupgrade -options -sfromnb -m -I -Vsoftware version device
bcmsysupgrade -supdate -m -I -Vsoftware version device
Enterprise OS User
Interface
Using the
Using the Enterprise OS User Interface
BT /primary/oldboot
ReBoot
BT /path/old name
BACKING UP AND RESTORING 7 SOFTWARE
Prerequisites
Transfer Method
Setting Up a File
62 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE
you select and set up your file transfer method
utilities. Make sure you select and set up your file transfer method
Backing Up the
Software
Prediagnosing System Problems
2 Select Verify Upgrade Services Diagnose
Backing Up the Software
bcmbackup both primary secondary -namebacknamedevice
tftpboot/CLIENTS/macaddress/bcm/backnamedirectory name on
tftpboot/CLIENTS/0800020A399E/bcm/name/primary
\%tftpboot%\CLIENTS\macaddress\bcm\backname\directory name on
66 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE
Mapping Hostnames Using the etc/snmp.cfg File
ADD -SNMP Manager “sysadm”
Verifying the Device for Restoring
2 Select Verify Upgrade Services Diagnose then click Apply
Restoring the Software
5 Select the boot source you want to restore
Where backname is the name of the backup for the boot blocks
bcmrestore -newhw -backname device
bcmrestore -backname device
If you are not replacing the hardware, use
REFERENCE FOR THE 8 UPGRADE MANAGEMENT UTILITIES
Accessing and
Downloading the
Utilities
Utility Descriptions
Update Log File
and Syntax
Man Pages On a UNIX system, access the man pages by entering
To access the man pages for a specific utility, use
where NMUname is the name of the upgrade utility
Or to access help for a specific utility, use
Specifies the file transfer protocol to be used in the backup
Forces boot from local media
bcmconfig
Indicates the IP address or hostname of the bridge/router
passwordwanpassword
discoverylocaladdr bootp
Server where configuration files are stored
Disables the sending of SNMP traps useful
bcmdf
bcmdiagnose
Specifies TFTP as the file transfer protocol to be used. TFTP is the
bcminstall
Displays a usage message. Installs using the first CD-ROM on
Installs using the CD-ROM from a directory path. Required for
Reports all installed bridge/router packages on the network
s and -l are mutually exclusive
bcmloadconfig
bcmrestore
copied to the bridge/router or switch a bcmctrl
Specifies a reboot time out period. If the device
period default 600 seconds bcmloadconfig
bcmsetup
bcmsysupgrade
Used to restore software to a new bridge/router or switch. Use
this option when a failed bridge/router or switch is exchanged for
bcmuname
bcmupdate
a bridge/router. This parameter is optional. When you specify
Displays system information based on the contents of the
Path to upgrade from
UpgradeLink
Bridge/router platform type
Indicates that the bcmnbrus utility will allow connections
Specifies that bcmnbrus will not prompt for a user name
TROUBLESHOOTING
Troubleshooting Error
Getting Help
General
The required files ipaddressdrive/config file path could not be located
Installation
Troubleshooting
Hardware-Related
Messages
chapter in Using NETBuilder Family Software
Management chapter in Using NETBuilder Family Software
Uploading an Upgrade File
Downloading an Upgrade File
92 APPENDIX A TROUBLESHOOTING
CHOOSING A SOFTWARE PACKAGE
NETBuilder II Upgrade
Migration Path
Recommended Upgrade
From Version
To Version
From Version 8.2/8.3
Recommended Upgrade
Table 7 NETBuilder II Software Package Migration to
From Version 9.0/9.1
To Version
NETBuilder Upgrade
SuperStack
currently using
You can also identify the package using
Recommended Upgrade
Model
22x Series
From Version
NETBuilder SI Upgrade
SuperStack
Migration Path
98 APPENDIX B CHOOSING A SOFTWARE PACKAGE
OfficeConnect
NETBuilder Upgrade
OfficeConnect NETBuilder Upgrade Migration Path
Migration Path
Recommended Upgrade
From Version
To Version
From Version 10.2 model
PathBuilder Upgrade Migration Path
Table 11 PathBuilder Software Package Migration to
102 APPENDIX B CHOOSING A SOFTWARE PACKAGE
MOUNTING THE CD-ROM ON A C UNIX PLATFORM
Mounting the
CD-ROM on
Solaris
You may need to start the NFS daemons
104 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM
mount -r /dev/dsk/c0t2d0 /cdrom
Mounting the CD-ROM on HP-UX
Remote CD-ROM Drive
Mounting the CD-ROM on IBM AIX 4.1.x Through
mount -n remote machine/cdrom /cdrom/remote
Unmounting the
CD-ROM
108 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM
TECHNICAL SUPPORT
Services
Online Technical
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Access by Digital Modem
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Support from 3Com
Enterprise Customers 1 800
To obtain an authorization number, call or fax
23 MAR
GLOSSARY
image file See boot image
Telnet Terminal Emulation Link Protocol
116 GLOSSARY
INDEX
Numbers
118 INDEX
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YEAR 2000 WARRANTY
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