Upgrading Enterprise OS Software
Software version
Santa Clara, California
3Com Corporation
5400 Bayfront Plaza
95052-8145
3 PLANNING AND PREPARING THE UPGRADE
CONTENTS
2 INSTALLING THE UTILITIES ON A NETWORK MANAGEMENT STATION
4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION
5 UPGRADING A BRIDGE/ROUTER USING THE COMMAND-LINE UTILITIES
6 UPGRADING THE SOFTWARE IMAGE ONLY
7 BACKING UP AND RESTORING SOFTWARE
Mapping Hostnames Using the etc/snmp.cfg File
8 REFERENCE FOR THE UPGRADE MANAGEMENT UTILITIES
A TROUBLESHOOTING
General Troubleshooting Error Messages
3Com Knowledgebase Web Services
3COM CORPORATION LIMITED WARRANTY
SuperStack II NETBuilder SI Upgrade Migration Path
Access by Analog Modem
ABOUT THIS GUIDE
Conventions
Table 2 Text Conventions
Commands
SETDefault !0 -IP NETaddr =
Convention
OVERVIEW
Upgrade Tools and
should be upgraded in a sequence that will not disrupt the network
Process
Primary, Secondary, and Test Boot Sources
Automatic or Manual Recovery
Rules and Support Limitations
Take Time to Plan
Rules and Support Limitations
12 CHAPTER 1 OVERVIEW
INSTALLING THE UTILITIES ON A 2 NETWORK MANAGEMENT STATION
bcmdiagnose
Installing the Utilities on a UNIX System
The version message may refer to Solaris 2.5 as SunOS
Preparing for the Installation
Table 1 UNIX Directories
Operating System
Directory Name
Startup need to set up the BootP server
This command does not need to be used when you are operating on a
Windows 95/98/NT-based NMS
To set up the BootP server, enter
PLANNING AND PREPARING THE 3 UPGRADE
Setting Up a File
Transfer Method
On a UNIX NMS, follow these steps
Table 2 Version 11.2 Software Packages
Automatic Recovery
Manual Recovery
Flash Memory Required for
Table 2 Version 11.2 Software Packages continued
bcmuname -M device
bcmdf devicedrive
Checking the
Software Version
Planning Tables
11.1 CF
10.1.3.24
11.0 CF
Check each appropriate option to use with the command-line utilities
11.0 BF
8 MB
9.3 BF
10.1.3.24
24 CHAPTER 3 PLANNING AND PREPARING THE UPGRADE
UPGRADING USING THE NETBUILDER 4 UPGRADE LINK APPLICATION
Preparing for the Upgrade
Programs⇒ Remote Upgrade Utilities⇒Upgrade Link
Remotely
FTP/TFTP server
Status and Settings
Pages
Settings Page The Setting Page lets you establish basic settings
tftpboot/image/platform/SWFW/version/pkg
2 Select Verify Upgrade Services Diagnose and click Apply
\%tftpboot%\image\platform\SWFW\version\pkg
Verifying for
For UNIX Directory specified in inetd or tftpd for tftpd files
You must be logged in as root for this procedure UNIX
For Windows using the default 3Com TFTP server Directory
SuperStack II NETBuilder SI bridge/router
5 Click Apply The Install page appears
5 Click Next
11 Click OK
34 CHAPTER 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION
THE COMMAND-LINE UTILITIES
UPGRADING A BRIDGE/ROUTER USING
Preparing for the Upgrade
Setting Up a File
the FTP password is overwritten with the following text string
shown on page
Setting up for TFTP File Transfers
Installing the
Software on the NMS
To install the NETBuilder software, follow these steps
For UNIX, enter
Windows \%tftpboot%\image\platform\SWFW\version\pkg UNIX
tftpboot/image/platform/SWFW/version/pkg
From a Tarred File, use
to Upgrade
Using the
Bcmsysupgrade Utility
bcmsysupgrade options stage device
Filenames
NETBuilder II Bridge/Router
PathBuilder S5xx Series Switch
bcmsysupgrade options -sfromnb device
SuperStack II NETBuilder and OfficeConnect NETBuilder Bridge/Routers
To upgrade the CEC firmware, follow these steps
b Upgrade your firmware to version 2.6 using
If the Bridge/Router or Switch Does Not Boot
Upgrading Hardware and Software
bcmsysupgrade -stonb -newhw device
SETDefault -IP CONTrol = ROute
SETDefault !port -OSPF CONTrol = Enable
bcmsysupgrade -stestboot -newhw device
Page
By default all configuration files are accessible to an SNMP-based manager with read privileges. To change SNMP access to configuration files to read/write for a network management station for a community named public, enter
If the Bridge/Router or Switch Does Not Boot
Page
UPGRADING THE SOFTWARE IMAGE 6 ONLY
Preparing for the Upgrade
Setting Up a File
Transfer Method
52 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY
Using Upgrade Link
2 Select Verify Upgrade Services Diagnose and click Apply
Upgrading
54 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY
3 Select Upgrade and click Apply. The Upgrade page appears
56 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY
Utilities
Command-Line
option for all steps in the procedure
Using the
bcmsysupgrade -options -sfromnb -m -I -Vsoftware version device
bcmsysupgrade -saccept -I -Vsoftware version device
bcmsysupgrade -sreject -I -Vsoftware version device
bcmsysupgrade -supdate -m -I -Vsoftware version device
Using the
Enterprise OS User
Interface
Using the Enterprise OS User Interface
ReBoot
BT /primary/oldboot
BT /path/old name
BACKING UP AND RESTORING 7 SOFTWARE
Prerequisites
Setting Up a File
Transfer Method
62 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE
Backing Up the
you select and set up your file transfer method
utilities. Make sure you select and set up your file transfer method
Software
2 Select Verify Upgrade Services Diagnose
Prediagnosing System Problems
Backing Up the Software
tftpboot/CLIENTS/0800020A399E/bcm/name/primary
bcmbackup both primary secondary -namebacknamedevice
tftpboot/CLIENTS/macaddress/bcm/backnamedirectory name on
\%tftpboot%\CLIENTS\macaddress\bcm\backname\directory name on
66 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE
Mapping Hostnames Using the etc/snmp.cfg File
ADD -SNMP Manager “sysadm”
2 Select Verify Upgrade Services Diagnose then click Apply
Verifying the Device for Restoring
Restoring the Software
5 Select the boot source you want to restore
bcmrestore -backname device
Where backname is the name of the backup for the boot blocks
bcmrestore -newhw -backname device
If you are not replacing the hardware, use
Downloading the
REFERENCE FOR THE 8 UPGRADE MANAGEMENT UTILITIES
Accessing and
Utilities
Update Log File
Utility Descriptions
and Syntax
where NMUname is the name of the upgrade utility
Man Pages On a UNIX system, access the man pages by entering
To access the man pages for a specific utility, use
Or to access help for a specific utility, use
bcmconfig
Specifies the file transfer protocol to be used in the backup
Forces boot from local media
Indicates the IP address or hostname of the bridge/router
Server where configuration files are stored
passwordwanpassword
discoverylocaladdr bootp
Disables the sending of SNMP traps useful
bcmdf
bcmdiagnose
Specifies TFTP as the file transfer protocol to be used. TFTP is the
Installs using the CD-ROM from a directory path. Required for
bcminstall
Displays a usage message. Installs using the first CD-ROM on
Reports all installed bridge/router packages on the network
s and -l are mutually exclusive
bcmloadconfig
Specifies a reboot time out period. If the device
bcmrestore
copied to the bridge/router or switch a bcmctrl
period default 600 seconds bcmloadconfig
Used to restore software to a new bridge/router or switch. Use
bcmsetup
bcmsysupgrade
this option when a failed bridge/router or switch is exchanged for
bcmuname
Displays system information based on the contents of the
bcmupdate
a bridge/router. This parameter is optional. When you specify
Path to upgrade from
Indicates that the bcmnbrus utility will allow connections
UpgradeLink
Bridge/router platform type
Specifies that bcmnbrus will not prompt for a user name
Getting Help
TROUBLESHOOTING
Troubleshooting Error
General
The required files ipaddressdrive/config file path could not be located
Hardware-Related
Installation
Troubleshooting
Messages
chapter in Using NETBuilder Family Software
Management chapter in Using NETBuilder Family Software
Uploading an Upgrade File
Downloading an Upgrade File
92 APPENDIX A TROUBLESHOOTING
NETBuilder II Upgrade
CHOOSING A SOFTWARE PACKAGE
Migration Path
To Version
Recommended Upgrade
From Version
From Version 8.2/8.3
From Version 9.0/9.1
Recommended Upgrade
Table 7 NETBuilder II Software Package Migration to
To Version
currently using
NETBuilder Upgrade
SuperStack
You can also identify the package using
22x Series
Recommended Upgrade
Model
From Version
Migration Path
NETBuilder SI Upgrade
SuperStack
98 APPENDIX B CHOOSING A SOFTWARE PACKAGE
OfficeConnect NETBuilder Upgrade Migration Path
OfficeConnect
NETBuilder Upgrade
Migration Path
To Version
Recommended Upgrade
From Version
From Version 10.2 model
PathBuilder Upgrade Migration Path
Table 11 PathBuilder Software Package Migration to
102 APPENDIX B CHOOSING A SOFTWARE PACKAGE
CD-ROM on
MOUNTING THE CD-ROM ON A C UNIX PLATFORM
Mounting the
Solaris
You may need to start the NFS daemons
104 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM
Mounting the CD-ROM on HP-UX
mount -r /dev/dsk/c0t2d0 /cdrom
Remote CD-ROM Drive
Mounting the CD-ROM on IBM AIX 4.1.x Through
mount -n remote machine/cdrom /cdrom/remote
Unmounting the
CD-ROM
108 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM
Services
TECHNICAL SUPPORT
Online Technical
Access by Digital Modem
Netscape Navigator and Internet Explorer
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1 847 262
Support from 3Com
Enterprise Customers 1 800
To obtain an authorization number, call or fax
23 MAR
GLOSSARY
image file See boot image
Telnet Terminal Emulation Link Protocol
116 GLOSSARY
INDEX
Numbers
118 INDEX
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3Com Corporation LIMITED WARRANTY
YEAR 2000 WARRANTY
HARDWARE
DISCLAIMER
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