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3Com ENTERPRISE OS 11.3 manual Appendix B Choosing A Software Package

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102APPENDIX B: CHOOSING A SOFTWARE PACKAGE

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3Com ENTERPRISE OS 11.3 manual Appendix B Choosing A Software Package

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Upgrading Enterprise OS Software Software versionSanta Clara, California 3Com Corporation5400 Bayfront Plaza 95052-81453 PLANNING AND PREPARING THE UPGRADE CONTENTS2 INSTALLING THE UTILITIES ON A NETWORK MANAGEMENT STATION 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION5 UPGRADING A BRIDGE/ROUTER USING THE COMMAND-LINE UTILITIES 6 UPGRADING THE SOFTWARE IMAGE ONLY7 BACKING UP AND RESTORING SOFTWARE Mapping Hostnames Using the etc/snmp.cfg File 8 REFERENCE FOR THE UPGRADE MANAGEMENT UTILITIESA TROUBLESHOOTING General Troubleshooting Error Messages3Com Knowledgebase Web Services 3COM CORPORATION LIMITED WARRANTYSuperStack II NETBuilder SI Upgrade Migration Path Access by Analog ModemABOUT THIS GUIDE ConventionsTable 2 Text Conventions CommandsSETDefault !0 -IP NETaddr = ConventionOVERVIEW Upgrade Tools andshould be upgraded in a sequence that will not disrupt the network ProcessPrimary, Secondary, and Test Boot Sources Automatic or Manual RecoveryRules and Support Limitations Take Time to PlanRules and Support Limitations 12 CHAPTER 1 OVERVIEW INSTALLING THE UTILITIES ON A 2 NETWORK MANAGEMENT STATION bcmdiagnoseInstalling the Utilities on a UNIX System The version message may refer to Solaris 2.5 as SunOSPreparing for the Installation Table 1 UNIX Directories Operating SystemDirectory Name Startup need to set up the BootP server This command does not need to be used when you are operating on aWindows 95/98/NT-based NMS To set up the BootP server, enterPLANNING AND PREPARING THE 3 UPGRADE Setting Up a FileTransfer Method On a UNIX NMS, follow these steps Table 2 Version 11.2 Software Packages Automatic RecoveryManual Recovery Flash Memory Required forTable 2 Version 11.2 Software Packages continued bcmuname -M devicebcmdf devicedrive Checking the Software VersionPlanning Tables 11.1 CF 10.1.3.2411.0 CF Check each appropriate option to use with the command-line utilities11.0 BF 8 MB9.3 BF 10.1.3.2424 CHAPTER 3 PLANNING AND PREPARING THE UPGRADE UPGRADING USING THE NETBUILDER 4 UPGRADE LINK APPLICATION Preparing for the UpgradePrograms⇒ Remote Upgrade Utilities⇒Upgrade Link RemotelyFTP/TFTP server Status and Settings PagesSettings Page The Setting Page lets you establish basic settings tftpboot/image/platform/SWFW/version/pkg 2 Select Verify Upgrade Services Diagnose and click Apply\%tftpboot%\image\platform\SWFW\version\pkg Verifying forFor UNIX Directory speciﬁed in inetd or tftpd for tftpd ﬁles You must be logged in as root for this procedure UNIXFor Windows using the default 3Com TFTP server Directory SuperStack II NETBuilder SI bridge/router5 Click Apply The Install page appears 5 Click Next 11 Click OK 34 CHAPTER 4 UPGRADING USING THE NETBUILDER UPGRADE LINK APPLICATION THE COMMAND-LINE UTILITIES UPGRADING A BRIDGE/ROUTER USINGPreparing for the Upgrade Setting Up a File the FTP password is overwritten with the following text stringshown on page Setting up for TFTP File TransfersInstalling the Software on the NMSTo install the NETBuilder software, follow these steps For UNIX, enter Windows \%tftpboot%\image\platform\SWFW\version\pkg UNIXtftpboot/image/platform/SWFW/version/pkg From a Tarred File, useto Upgrade Using theBcmsysupgrade Utility bcmsysupgrade options stage deviceFilenames NETBuilder II Bridge/RouterPathBuilder S5xx Series Switch bcmsysupgrade options -sfromnb deviceSuperStack II NETBuilder and OfﬁceConnect NETBuilder Bridge/Routers To upgrade the CEC ﬁrmware, follow these steps b Upgrade your ﬁrmware to version 2.6 using If the Bridge/Router or Switch Does Not Boot Upgrading Hardware and Software bcmsysupgrade -stonb -newhw device SETDefault -IP CONTrol = ROuteSETDefault !port -OSPF CONTrol = Enable bcmsysupgrade -stestboot -newhw devicePage By default all conﬁguration ﬁles are accessible to an SNMP-based manager with read privileges. To change SNMP access to conﬁguration ﬁles to read/write for a network management station for a community named public, enter If the Bridge/Router or Switch Does Not Boot Page UPGRADING THE SOFTWARE IMAGE 6 ONLY Preparing for the UpgradeSetting Up a File Transfer Method52 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY Using Upgrade Link 2 Select Verify Upgrade Services Diagnose and click Apply Upgrading54 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY 3 Select Upgrade and click Apply. The Upgrade page appears 56 CHAPTER 6 UPGRADING THE SOFTWARE IMAGE ONLY Utilities Command-Lineoption for all steps in the procedure Using thebcmsysupgrade -options -sfromnb -m -I -Vsoftware version device bcmsysupgrade -saccept -I -Vsoftware version devicebcmsysupgrade -sreject -I -Vsoftware version device bcmsysupgrade -supdate -m -I -Vsoftware version deviceUsing the Enterprise OS UserInterface Using the Enterprise OS User InterfaceReBoot BT /primary/oldbootBT /path/old name BACKING UP AND RESTORING 7 SOFTWARE PrerequisitesSetting Up a File Transfer Method62 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE Backing Up the you select and set up your ﬁle transfer methodutilities. Make sure you select and set up your ﬁle transfer method Software2 Select Verify Upgrade Services Diagnose Prediagnosing System ProblemsBacking Up the Software tftpboot/CLIENTS/0800020A399E/bcm/name/primary bcmbackup both primary secondary -namebacknamedevicetftpboot/CLIENTS/macaddress/bcm/backnamedirectory name on \%tftpboot%\CLIENTS\macaddress\bcm\backname\directory name on66 CHAPTER 7 BACKING UP AND RESTORING SOFTWARE Mapping Hostnames Using the etc/snmp.cfg File ADD -SNMP Manager “sysadm”2 Select Verify Upgrade Services Diagnose then click Apply Verifying the Device for RestoringRestoring the Software 5 Select the boot source you want to restore bcmrestore -backname device Where backname is the name of the backup for the boot blocksbcmrestore -newhw -backname device If you are not replacing the hardware, useDownloading the REFERENCE FOR THE 8 UPGRADE MANAGEMENT UTILITIESAccessing and UtilitiesUpdate Log File Utility Descriptionsand Syntax where NMUname is the name of the upgrade utility Man Pages On a UNIX system, access the man pages by enteringTo access the man pages for a speciﬁc utility, use Or to access help for a speciﬁc utility, usebcmconﬁg Speciﬁes the ﬁle transfer protocol to be used in the backupForces boot from local media Indicates the IP address or hostname of the bridge/routerServer where conﬁguration ﬁles are stored passwordwanpassworddiscoverylocaladdr bootp Disables the sending of SNMP traps usefulbcmdf bcmdiagnose Speciﬁes TFTP as the ﬁle transfer protocol to be used. TFTP is theInstalls using the CD-ROM from a directory path. Required for bcminstallDisplays a usage message. Installs using the ﬁrst CD-ROM on Reports all installed bridge/router packages on the networks and -l are mutually exclusive bcmloadconﬁgSpeciﬁes a reboot time out period. If the device bcmrestorecopied to the bridge/router or switch a bcmctrl period default 600 seconds bcmloadconﬁgUsed to restore software to a new bridge/router or switch. Use bcmsetupbcmsysupgrade this option when a failed bridge/router or switch is exchanged forbcmuname Displays system information based on the contents of the bcmupdatea bridge/router. This parameter is optional. When you specify Path to upgrade fromIndicates that the bcmnbrus utility will allow connections UpgradeLinkBridge/router platform type Speciﬁes that bcmnbrus will not prompt for a user nameGetting Help TROUBLESHOOTINGTroubleshooting Error GeneralThe required ﬁles ipaddressdrive/conﬁg ﬁle path could not be located Hardware-Related InstallationTroubleshooting Messageschapter in Using NETBuilder Family Software Management chapter in Using NETBuilder Family Software Uploading an Upgrade File Downloading an Upgrade File 92 APPENDIX A TROUBLESHOOTING NETBuilder II Upgrade CHOOSING A SOFTWARE PACKAGEMigration Path To Version Recommended UpgradeFrom Version From Version 8.2/8.3From Version 9.0/9.1 Recommended UpgradeTable 7 NETBuilder II Software Package Migration to To Versioncurrently using NETBuilder UpgradeSuperStack You can also identify the package using22x Series Recommended UpgradeModel From VersionMigration Path NETBuilder SI UpgradeSuperStack 98 APPENDIX B CHOOSING A SOFTWARE PACKAGEOfficeConnect NETBuilder Upgrade Migration Path OfﬁceConnectNETBuilder Upgrade Migration PathTo Version Recommended UpgradeFrom Version From Version 10.2 modelPathBuilder Upgrade Migration Path Table 11 PathBuilder Software Package Migration to102 APPENDIX B CHOOSING A SOFTWARE PACKAGE CD-ROM on MOUNTING THE CD-ROM ON A C UNIX PLATFORMMounting the SolarisYou may need to start the NFS daemons 104 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORMMounting the CD-ROM on HP-UX mount -r /dev/dsk/c0t2d0 /cdromRemote CD-ROM Drive Mounting the CD-ROM on IBM AIX 4.1.x Through mount -n remote machine/cdrom /cdrom/remoteUnmounting the CD-ROM108 APPENDIX C MOUNTING THE CD-ROM ON A UNIX PLATFORM Services TECHNICAL SUPPORTOnline Technical Access by Digital Modem Netscape Navigator and Internet ExplorerAccess by Analog Modem 1 847 262Support from 3Com Enterprise Customers 1 800To obtain an authorization number, call or fax 23 MARGLOSSARY image ﬁle See boot image Telnet Terminal Emulation Link Protocol 116 GLOSSARY INDEX Numbers118 INDEX OBTAINING WARRANTY SERVICE 3Com Corporation LIMITED WARRANTYYEAR 2000 WARRANTY HARDWAREDISCLAIMER GOVERNING LAW