Managing Calls
104 41-001522-00 REV00 – 04.2014
CFWD in Custom Mode
IP Phone UI
1. Use the 3 and 4 navigation keys to scroll through each account.
In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled.
2. Press the Call Forward key. The Call Forward menu displays. Use the 2 and 5 navigation keys to scroll through each
state type.
In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled but no call
forward phone number configured as indicated by a !, and CFWD No Answer is disabled, as indicated by an X.
3. Select a state for the account(s) in focus using the 2 and 5 navigation keys.
You can enable/disable any or all of the following states for a specific account or for all accounts (with individual
configurations):
•All: Forwards all incoming calls for the respective account to the specified number.
•Busy: Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account
is currently engaged in another call.
•No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified
number of rings.
Note:
If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if the account has DND enabled), the CFWD
All settings take precedence over CFWD Busy and CFWD No Answer.
You can also use the following keys if required:
•All Off: Disables all CFWD states for the current account in focus
•All On: Enables all CFWD states for the current account in focus
John Smith
CFWD All
Tue Aug 20 2:55pm
L1 J. Smith
CFWD Busy
Tue Aug 20 2:55pm
L2
Cfwd Mode
1. All
Done Change
Cfwd Mode
2. Busy !
Done Change
Cfwd Mode
3. No Answer X
Done Change
Cfwd Mode
4. All Off
Done Change
Cfwd Mode
5. All On
Done Change
Indicates
Indicates
CFWD Enabled
CFWD Disabled
Indicates
no CFWD
phone number
configured