Content | Aastra Telecom 6863i instruction

Content

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Limited Warranty (Australia Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

Appendix A - Time Zone Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

vi	41-001522-00 REV00 – 04.2014

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Aastra Telecom 6863i manual Content

Contents

Aastra Model 6863i SIP IP Phone Software License Agreement Content Content Content Content Documentation Phone Features WelcomeAbout This Guide Installation and Setup Requirements IP Phone Keys Key Panel Key Description KeyDescription Keypad Keys Keypad Key Description Getting Started Plugging in and Starting the Phone Idle Screens Getting Started Incomplete Configuration No Service Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Option Using the IP Phone UI Simplified Options List Using the Aastra Web UI Phone Options via the Aastra Web UI Headings Descriptions Status Phone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status Status Condition Description Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone For global configuration Click on Basic Settings Preferences Ring Tones Live Dialpad Setting the Contrast LevelDisplay Contrast Level Set Audio Audio ModeConfiguring Time and Time Format Time and Date Select Preferences Select Time and Date Select Set Date Configuring Date and Date FormatConfiguring the Time Zone Select Date Format Configuring Daylight Savings Time Configuring Time ServersAutomatic Default Click on Basic Settings Preferences Time and Date Setting Language Specifying the Language to Use Click on Basic Settings Preferences Language Settings Select Screen Language Input Language Keypad Input Alphabet TablesKey Uppercase Characters Lowercase Characters Spanish Customizing Your Phone Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input Language User Password Latin 2 Character Set Setting a User Password Select PasswordClick on Operation User Password Resetting a User Password Click on Operation Phone Lock Phone Lock Click on Operation Reset Click RestartRestarting Your Phone Select Restart Phone Lock the Phone? field, click Lock Locking/Unlocking a PhoneSelect Phone Lock Phone is locked 911110 Emergency Dial PlanDefining an Emergency Dial Plan Emergency Number Description Line Keys and Programmable Keys Multiple Line and Call Appearance Keys Programmable Keys Key Function Description Creating a Speed Dial Key Speed Dial Prefix Press 4Save to save the speed dial key to the line specified Creating a Speed Dial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditPress SD button Click on Operation Programmable Keys Click on Operation Keypad Speed Dial Editing Speed Dial Keys Select the key configured for speed dial Editing a Speed Dial on a Programmable Key Configuring a DND Key Do Not Disturb DND Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash Key Configuring a Sprecode Key Sprecode Key Configuring Park/Pickup Keys Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Parking a CallPicking Up a Parked Call Configuring a Last Call Return Key Last Call Return Key Configuring a Call Forward Call Forward Key Configuring a Speeddial/Xfer Key Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Conf Key Speeddial/Conf Configuring a Directory Key Directory Key Configuring a Callers List Key Callers List Key Configuring a Redial Key Redial Key Configuring a Conference Key Conference Key Configuring a Transfer Key Transfer Key Configuring an Intercom Key Using the Icom KeyIntercom Key Services Key Configuring a Services KeyUsing the Services Key Configuring a Phone Lock Key Phone Lock Key Configuring a Paging Key Paging Key Using the Paging Key Save Key Configuring a Save KeyConfiguring a Delete Key Delete Key Setting a None Key None Key Using Handsfree Speakerphone Making CallsDialing a Number Accessing the Redial List Redial Mute Deleting An Item from the Redial ListDelete All Items from the Redial List Receiving Calls Answering an Incoming CallSending an Incoming Call to Voicemail Placing a Call on Hold When on HoldHandling Calls Automatic Hold Consultive Transfer Transferring CallsBlind Transfer Direct Transfer Transferring an Existing Call to Another Existing Call Completing a Transfer to a Contact in Phone Directory Indication of Transferred CallsTo Transfer a Call to a Contact in the Phone Directory Using Local Conferencing Conferencing CallsLocal Conferencing Using Centralized Conferencing Creating a Conference Call by Joining Two Existing Calls Joining Additional Parties to Active Conferences Ending Calls Ending a Conference and Transferring Remaining Parties Directory Accessing Your DirectoryManaging Calls Managing the Directory Adding a New Entry to the Directory Editing an Entry in the Directory Saving Entries to the Directory Deleting an Entry in the DirectoryDelete All Entries in the Directory Delete again to erase this item prompt displays Downloading the Directory to Your PC Saving from the Callers ListSaving from the Redial List Downloading the Directory Click on Operation Directory Callers List Icons Accessing the Callers ListCallers List IconDescription Editing Entries in the Callers List Deleting An Entry in the Callers ListDeleting All Entries in the Callers List Missed Calls Indicator Accessing and Clearing Missed CallsDownloading the Callers List to Your PC Download the Callers List DND Configuration DND and Call Forward Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences General Click on Basic Settings Account Configuration DND in Phone Mode Default Using DND Modes via the IP Phone UIDND in Account Mode DND in Custom Mode DND Call Forward Configuration Configuring Cfwd Using the Aastra Web UI Click on Basic Settings Account Configuration Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd Disabled Cfwd Number Screen 100 Cfwd in Phone Mode 102 103 Cfwd in Custom Mode Cfwd Mode All Off DoneChange All On 105 106 Additional Features Configuring Display of Dtmf DigitsDisplay Dtmf Digits Configuring Call Waiting Tone Play Call Waiting Tone Configuring Stuttered Dial Tone Stuttered Dial Tone Configuring XML Beep Support XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Switch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active Calls Configuring Call Hold Reminder Call Hold Reminder on single hold Configuring Call Waiting Tone Period Call Waiting Tone Period Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior 117 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Message Waiting Indicator Configuring Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Allow Barge Configuring Incoming Intercom Settings Configuring Group RTP Paging Group RTP Paging Shared Call Appearance SCA Call Bridging Keys States and LED Behavior Line Keys and Idle Screens Other FeaturesStar Codes Line Key Phone Behavior Troubleshooting Solutions After Warranty Service Limited WarrantyWarranty Repair Services Exclusions Limited Warranty Australia Only Repair Notice Limited Warranty Australia Only Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Index Numerics Index Disclaimer