Managing Calls

Missed Calls Indicator

The IP phone has a missed calls indicator that increments the number of missed calls to the phone. This feature is accessi- ble from the IP phone UI only.

The number of calls that have not been answered increment on the phone’s idle screen as # Missed Calls. As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can access the Callers List and clear the call from the list. Once the user accesses the Callers List, the # Missed Calls on the idle screen is cleared.

Accessing and Clearing Missed Calls

IP Phone UI

1.Press programmed Callers List key on the phone.

2. Use the 2 and 5 keys to scroll through the line items in the Callers List. The

icon indicates a missed call.

3.To clear a line item from the Callers List, select the line item you want to delete and press the programmed Delete key twice. The line item is deleted from the Callers List.

Downloading the Callers List to Your PC

You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.

You can use any spreadsheet application to open the file for viewing. The following is an example of a callerlist.csv file in a spreadsheet application. This file displays the name, phone number, and the line that the call came in on.

41-001522-00 REV00 – 04.2014

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Aastra Telecom 6863i Missed Calls Indicator, Downloading the Callers List to Your PC, Accessing and Clearing Missed Calls