Managing Calls
DND and Call Forward
The 6863i has a feature that allows you to configure Do Not Disurb (DND) and Call Forward (CFWD) for multiple accounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD. The three modes you can set on the phone for these features are:
•Account
•Phone
•Custom
The following paragraphs describe
•DND Configuration
•Call Forward Configuration
DND Configuration
Do Not Disturb (DND) is a feature on the phone that prevents the phone from ringing and receiving incoming calls. When DND is enabled with CFWD, any incoming calls can be call forwarded to voicemail or another number. See “Call Forward Configuration” on page 94 for more information about call forwarding to other numbers.
On the 6863i, you can set DND on the
You can then configure a DND key for the phone using the Aastra Web UI at the path, Operation > Programmable Keys. You can enable and disable DND by toggling the key or by setting DND for a specific account at the path,
Basic Settings > Account Configuration. Once you enable DND, DND On displays on the LCD for the applicable account.
L1 John Smith
DND On
Tue Aug 20 2:55pm
Note:
If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to Phone.
The following describes the key behavior for each DND mode.
•Account: The DND key toggles the account in focus on the IP phone UI, to ON or OFF if DND enabled for that account.
•Phone (default): The DND key toggles all accounts on the phone to ON or OFF.
•Custom: The DND key displays custom screens on the IP phone UI. User can select whether to enable/disable DND per account, enable DND on all accounts, or disable DND on all accounts.
Notes:
•If you make changes to the configuration for DND via the IP phone UI, you must refresh the Aastra Web UI screen to see the changes.
•If DND is enabled for an account, the Message Waiting Indicator (MWI) LED will turn on when the
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