Making Calls, Dialing a Number | Aastra Telecom 6863i guide

Making Calls

This section describes ways to make calls on your 6863i phone, using your handset, speakerphone or headset.

Dialing a Number

First, take the phone off-hook by:

•Lifting the handset

•Pressing or

•Pressing a line/call appearance key.

At the dial tone, enter the number you wish to call.

Note:

After dialing the number, the phone has a short delay before sending the call. To send the call immediately, you can press the 4 Dial key immediately after dialing the number. The phone sends the call without delay.

If you are unable to make calls within certain area codes, check with your System Administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes.

L1

Dial

When your party picks up, a timer appears on your display that records the length of your call.

If the Live Dialpad option is on, as soon as you press the first digit on the keypad the phone automatically selects the next available line, go off-hook and dial as digits are pressed.

Using Handsfree Speakerphone

The handsfree feature allows you to speak to someone without using the handset.

IP Phone UI

•To dial using hands free, first press and enter a number at the dial tone.

• To answer a call on your phone using handsfree, press	or the line/call appearance key. Lift the
handset to switch switch from handsfree to the handset.

•When the handset is on hook, press to disconnect the call.

Note:

When handsfree is on, the speaker light turns on.

68	41-001522-00 REV00 – 04.2014

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Aastra Telecom 6863i manual Making Calls, Dialing a Number, Using Handsfree Speakerphone

Contents

Aastra Model 6863i SIP IP Phone Software License Agreement Content Content Content Content About This Guide Documentation Phone FeaturesWelcome Installation and Setup Requirements IP Phone Keys Key Panel Key Description KeyDescription Keypad Keys Keypad Key Description Getting Started Plugging in and Starting the Phone Idle Screens Getting Started Incomplete Configuration No Service Option Number Option Methods for Customizing Your PhonePhone Options via the IP Phone UI Using the IP Phone UI Simplified Options List Using the Aastra Web UI Phone Options via the Aastra Web UI Headings Descriptions Status Select Phone Status Phone StatusPhone Status via IP Phone UI Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status Status Condition Description Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone For global configuration Click on Basic Settings Preferences Ring Tones Live Dialpad Setting the Contrast LevelDisplay Contrast Level Set Audio Audio ModeConfiguring Time and Time Format Time and Date Select Preferences Select Time and Date Select Set Date Configuring Date and Date FormatConfiguring the Time Zone Select Date Format Automatic Default Configuring Daylight Savings TimeConfiguring Time Servers Click on Basic Settings Preferences Time and Date Setting Language Specifying the Language to Use Click on Basic Settings Preferences Language Settings Select Screen Language Key Uppercase Characters Lowercase Characters Input LanguageKeypad Input Alphabet Tables Spanish Customizing Your Phone Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input Language User Password Latin 2 Character Set Click on Operation User Password Setting a User PasswordSelect Password Resetting a User Password Click on Operation Phone Lock Phone Lock Click on Operation Reset Click RestartRestarting Your Phone Select Restart Phone Lock the Phone? field, click Lock Locking/Unlocking a PhoneSelect Phone Lock Phone is locked 911110 Emergency Dial PlanDefining an Emergency Dial Plan Emergency Number Description Line Keys and Programmable Keys Multiple Line and Call Appearance Keys Programmable Keys Key Function Description Creating a Speed Dial Key Speed Dial Prefix Press 4Save to save the speed dial key to the line specified Press SD button Creating a Speed Dial Using the Speed Dial Edit OptionSelect Preferences Select Speed Dial Edit Click on Operation Programmable Keys Click on Operation Keypad Speed Dial Editing Speed Dial Keys Select the key configured for speed dial Editing a Speed Dial on a Programmable Key Configuring a DND Key Do Not Disturb DND Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash Key Configuring a Sprecode Key Sprecode Key Configuring Park/Pickup Keys Park/Pickup Keys Picking Up a Parked Call Using the Park Call/Pickup Parked Call FeatureParking a Call Configuring a Last Call Return Key Last Call Return Key Configuring a Call Forward Call Forward Key Speeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer KeySpeeddial/Xfer Configuring a Speeddial/Conf Key Speeddial/Conf Configuring a Directory Key Directory Key Configuring a Callers List Key Callers List Key Configuring a Redial Key Redial Key Configuring a Conference Key Conference Key Configuring a Transfer Key Transfer Key Intercom Key Configuring an Intercom KeyUsing the Icom Key Using the Services Key Services KeyConfiguring a Services Key Configuring a Phone Lock Key Phone Lock Key Configuring a Paging Key Paging Key Using the Paging Key Save Key Configuring a Save KeyConfiguring a Delete Key Delete Key Setting a None Key None Key Dialing a Number Using Handsfree SpeakerphoneMaking Calls Accessing the Redial List Redial Delete All Items from the Redial List MuteDeleting An Item from the Redial List Sending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call Placing a Call on Hold When on HoldHandling Calls Automatic Hold Consultive Transfer Transferring CallsBlind Transfer Direct Transfer Transferring an Existing Call to Another Existing Call To Transfer a Call to a Contact in the Phone Directory Completing a Transfer to a Contact in Phone DirectoryIndication of Transferred Calls Local Conferencing Using Local ConferencingConferencing Calls Using Centralized Conferencing Creating a Conference Call by Joining Two Existing Calls Joining Additional Parties to Active Conferences Ending Calls Ending a Conference and Transferring Remaining Parties Directory Accessing Your DirectoryManaging Calls Managing the Directory Adding a New Entry to the Directory Editing an Entry in the Directory Saving Entries to the Directory Deleting an Entry in the DirectoryDelete All Entries in the Directory Delete again to erase this item prompt displays Saving from the Redial List Downloading the Directory to Your PCSaving from the Callers List Downloading the Directory Click on Operation Directory Callers List Icons Accessing the Callers ListCallers List IconDescription Deleting All Entries in the Callers List Editing Entries in the Callers ListDeleting An Entry in the Callers List Downloading the Callers List to Your PC Missed Calls IndicatorAccessing and Clearing Missed Calls Download the Callers List DND Configuration DND and Call Forward Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences General Click on Basic Settings Account Configuration DND in Phone Mode Default Using DND Modes via the IP Phone UIDND in Account Mode DND in Custom Mode DND Call Forward Configuration Configuring Cfwd Using the Aastra Web UI Click on Basic Settings Account Configuration Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd Disabled Cfwd Number Screen 100 Cfwd in Phone Mode 102 103 Cfwd in Custom Mode Cfwd Mode All Off DoneChange All On 105 106 Display Dtmf Digits Additional FeaturesConfiguring Display of Dtmf Digits Configuring Call Waiting Tone Play Call Waiting Tone Configuring Stuttered Dial Tone Stuttered Dial Tone Configuring XML Beep Support XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Switch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active Calls Configuring Call Hold Reminder Call Hold Reminder on single hold Configuring Call Waiting Tone Period Call Waiting Tone Period Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior 117 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Message Waiting Indicator Configuring Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Allow Barge Configuring Incoming Intercom Settings Configuring Group RTP Paging Group RTP Paging Shared Call Appearance SCA Call Bridging Keys States and LED Behavior Line Keys and Idle Screens Other FeaturesStar Codes Line Key Phone Behavior Troubleshooting Solutions After Warranty Service Limited WarrantyWarranty Repair Services Exclusions Limited Warranty Australia Only Repair Notice Limited Warranty Australia Only Time Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Appendix a Time Zone Codes MUT AKS Index Numerics Index Disclaimer