Keypad Keys, Keypad Key Description | Aastra Telecom 6863i instruction

IP Phone Keys

Keypad Keys

The 6863i has a keypad with digits from 0 through 9, a * key, and a # key. Keys 2 through 9 contain the letters of the alpha- bet. The 6863i phone keypad includes the following:

Keypad Key	Description
0	Dials 0
	Dials the Operator on a registered phone

1	Dials 1
2 ABC	Dials 2
	When entering text, this key enters A with one press, B with two presses, and C with three presses

3 DEF	Dials 3
	When entering text, this key enters D with one press, E with two presses, and F with three presses
4 GHI	Dials 4
	When entering text, this key enters G with one press, H with two presses, and I with three presses

5 JKL	Dials 5
	When entering text, this key enters J with one press, K with two presses, and L with three presses
6 MNO	Dials 6
	When entering text, this key enters M with one press, N with two presses, and O with three presses

7 P QRS	Dials 7
	When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four presses.
8 TUV	Dials 8
	When entering text, this key enters T with one press, U with two presses, and V with three presses

9 WXYZ	Dials 9
	When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four presses.

The * is called the star key. The # is called the number sign, pound key, or hash key, depending on one's nationality or per- sonal preference. These can be used for special functions such as accessing voicemail. The star key and pound key func- tions are dependant on your country’s feature availability. Contact your System Administrator for more information about available functions using these keys.

These keypad keys can be used for any of the following on the phone:

•Dialing a phone number to make a call (see “Dialing a Number” on page 68).

•Entering digits or letters in the IP phone user interface.

•Programming a speed dial number (see “Creating a Speed Dial Key” on page 39).

•Pressing a speed dial key (see “Creating a Speed Dial Key” on page 39).

•Pressing the keys associated with a called Interactive Voice Response (IVR) system.

41-001522-00 REV00 – 04.2014

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Aastra Telecom 6863i manual Keypad Keys, Keypad Key Description

Contents

Aastra Model 6863i SIP IP Phone Software License Agreement Content Content Content Content About This Guide Documentation Phone FeaturesWelcome Requirements Installation and Setup Key Panel IP Phone Keys KeyDescription Key Description Keypad Key Description Keypad Keys Plugging in and Starting the Phone Getting Started Getting Started Idle Screens No Service Incomplete Configuration Option Number Option Methods for Customizing Your PhonePhone Options via the IP Phone UI Simplified Options List Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Status Headings Descriptions Select Phone Status Phone StatusPhone Status via IP Phone UI Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Status Condition Description SIP Account Status Ring Tones Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones and Tone Sets Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences Click on Basic Settings Preferences Ring Tones For global configuration Contrast Level Setting the Contrast LevelDisplay Live Dialpad Time and Date Audio ModeConfiguring Time and Time Format Set Audio Select Date Format Configuring Date and Date FormatConfiguring the Time Zone Select Preferences Select Time and Date Select Set Date Automatic Default Configuring Daylight Savings TimeConfiguring Time Servers Click on Basic Settings Preferences Time and Date Setting Specifying the Language to Use Language Select Screen Language Click on Basic Settings Preferences Language Settings Key Uppercase Characters Lowercase Characters Input LanguageKeypad Input Alphabet Tables Spanish Customizing Your Phone Select Preferences Select Language Select Input Language Configuring Language Input Using the IP Phone UI Latin 2 Character Set User Password Click on Operation User Password Setting a User PasswordSelect Password Click on Operation Phone Lock Resetting a User Password Select Restart Phone Click on Operation Reset Click RestartRestarting Your Phone Phone Lock Phone is locked Locking/Unlocking a PhoneSelect Phone Lock Lock the Phone? field, click Lock Emergency Number Description Emergency Dial PlanDefining an Emergency Dial Plan 911110 Multiple Line and Call Appearance Keys Line Keys and Programmable Keys Key Function Description Programmable Keys Speed Dial Prefix Creating a Speed Dial Key Press 4Save to save the speed dial key to the line specified Press SD button Creating a Speed Dial Using the Speed Dial Edit OptionSelect Preferences Select Speed Dial Edit Click on Operation Keypad Speed Dial Click on Operation Programmable Keys Editing Speed Dial Keys Editing a Speed Dial on a Programmable Key Select the key configured for speed dial Do Not Disturb DND Key Configuring a DND Key XML Key Accessing the XMLApplication Configuring an XML Key Flash Key Configuring a Flash Key Sprecode Key Configuring a Sprecode Key Park/Pickup Keys Configuring Park/Pickup Keys Picking Up a Parked Call Using the Park Call/Pickup Parked Call FeatureParking a Call Last Call Return Key Configuring a Last Call Return Key Call Forward Key Configuring a Call Forward Speeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer KeySpeeddial/Xfer Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Intercom Key Configuring an Intercom KeyUsing the Icom Key Using the Services Key Services KeyConfiguring a Services Key Phone Lock Key Configuring a Phone Lock Key Paging Key Configuring a Paging Key Using the Paging Key Delete Key Configuring a Save KeyConfiguring a Delete Key Save Key None Key Setting a None Key Dialing a Number Using Handsfree SpeakerphoneMaking Calls Redial Accessing the Redial List Delete All Items from the Redial List MuteDeleting An Item from the Redial List Sending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call Automatic Hold When on HoldHandling Calls Placing a Call on Hold Direct Transfer Transferring CallsBlind Transfer Consultive Transfer Transferring an Existing Call to Another Existing Call To Transfer a Call to a Contact in the Phone Directory Completing a Transfer to a Contact in Phone DirectoryIndication of Transferred Calls Local Conferencing Using Local ConferencingConferencing Calls Creating a Conference Call by Joining Two Existing Calls Using Centralized Conferencing Joining Additional Parties to Active Conferences Ending a Conference and Transferring Remaining Parties Ending Calls Managing the Directory Accessing Your DirectoryManaging Calls Directory Editing an Entry in the Directory Adding a New Entry to the Directory Delete again to erase this item prompt displays Deleting an Entry in the DirectoryDelete All Entries in the Directory Saving Entries to the Directory Saving from the Redial List Downloading the Directory to Your PCSaving from the Callers List Click on Operation Directory Downloading the Directory IconDescription Accessing the Callers ListCallers List Callers List Icons Deleting All Entries in the Callers List Editing Entries in the Callers ListDeleting An Entry in the Callers List Downloading the Callers List to Your PC Missed Calls IndicatorAccessing and Clearing Missed Calls Download the Callers List DND and Call Forward DND Configuration Click on Basic Settings Preferences General Configuring DND Using the Aastra Web UI Click on Basic Settings Account Configuration DND in Custom Mode Using DND Modes via the IP Phone UIDND in Account Mode DND in Phone Mode Default DND Call Forward Configuration Configuring Cfwd Using the Aastra Web UI Click on Basic Settings Account Configuration Using Cfwd via the IP Phone UI Cfwd Disabled Cfwd in Account Mode Cfwd Number Screen 100 Cfwd in Phone Mode 102 103 Cfwd Mode All Off DoneChange All On Cfwd in Custom Mode 105 106 Display Dtmf Digits Additional FeaturesConfiguring Display of Dtmf Digits Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Switch UI Focus to Ringing Line Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active Calls Call Hold Reminder on single hold Configuring Call Hold Reminder Call Waiting Tone Period Configuring Call Waiting Tone Period Phone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout 117 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Configuring Message Waiting Indicator Message Waiting Indicator Allow Barge Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Microphone Mute Configuring Incoming Intercom Settings Group RTP Paging Configuring Group RTP Paging Keys States and LED Behavior Shared Call Appearance SCA Call Bridging Line Key Phone Behavior Other FeaturesStar Codes Line Keys and Idle Screens Troubleshooting Solutions Exclusions Limited WarrantyWarranty Repair Services After Warranty Service Repair Notice Limited Warranty Australia Only Limited Warranty Australia Only Time Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Appendix a Time Zone Codes MUT AKS Numerics Index Index Disclaimer