Star Codes, Other Features | Aastra Telecom 6863i manual

Additional Features

Line Keys and Idle Screens

State	Line LED for Local	Caller ID for Remote	Line LED for Remote	Caller ID for Remote
Idle	Off	N/A	Off	N/A

Seized	Solid Green	None	Solid Red	None
Progressing (outgoing call)	Solid Green	Called Party	Solid Red	None

Alerting (incoming call)	Flashing Red	N/A	N/A	N/A
Active	Solid Green	Far-end	Solid Red	Far-end

Held	Slow Flashing Green	Far-end	Slow Flashing Red	Far-end
Hold private	Slow Flashing Green	Far-end	Solid Red	Far-end

Bridge-active	Solid Green	Far-end	Solid Red	Far-end
Bridge-held	Slow Flashing Green	Far-end	Solid Red	Far-end

Line Key Phone Behavior

State	Local Line Key Pressed	Remote Line Key Pressed
Idle	N/A	Attempt to seize the line

Seized	Hang up	Ignore
Progressing	Hang up	Ignore

Alerting	Answer	N/A
Active	Hold	Bridge

Held	Retrieve	Bridge
Hold private	Retrieve	Ignore

Bridge-active	Hold	Bridge
Bridge-held	Retrieve	Bridge

Star Codes

All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information.

If these have not been set up, you can dial any star code commands on the 6863i phone the same way you would on a regular telephone.

Other Features

A multitude of other features are available depending on whether or not your System Administrator has configured them for use. Contact your System Administrator for feature availability and usage information.

124	41-001522-00 REV00 – 04.2014

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Aastra Telecom 6863i manual Star Codes, Other Features, Line Keys and Idle Screens, Line Key Phone Behavior

Contents

Aastra Model 6863i SIP IP Phone Software License Agreement Content Content Content Content Welcome Documentation Phone FeaturesAbout This Guide Installation and Setup Requirements IP Phone Keys Key Panel Key Description KeyDescription Keypad Keys Keypad Key Description Getting Started Plugging in and Starting the Phone Idle Screens Getting Started Incomplete Configuration No Service Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Option Using the IP Phone UI Simplified Options List Using the Aastra Web UI Phone Options via the Aastra Web UI Headings Descriptions Status Phone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status Status Condition Description Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone For global configuration Click on Basic Settings Preferences Ring Tones Live Dialpad Setting the Contrast LevelDisplay Contrast Level Set Audio Audio ModeConfiguring Time and Time Format Time and Date Select Preferences Select Time and Date Select Set Date Configuring Date and Date FormatConfiguring the Time Zone Select Date Format Configuring Time Servers Configuring Daylight Savings TimeAutomatic Default Click on Basic Settings Preferences Time and Date Setting Language Specifying the Language to Use Click on Basic Settings Preferences Language Settings Select Screen Language Keypad Input Alphabet Tables Input LanguageKey Uppercase Characters Lowercase Characters Spanish Customizing Your Phone Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input Language User Password Latin 2 Character Set Select Password Setting a User PasswordClick on Operation User Password Resetting a User Password Click on Operation Phone Lock Phone Lock Click on Operation Reset Click RestartRestarting Your Phone Select Restart Phone Lock the Phone? field, click Lock Locking/Unlocking a PhoneSelect Phone Lock Phone is locked 911110 Emergency Dial PlanDefining an Emergency Dial Plan Emergency Number Description Line Keys and Programmable Keys Multiple Line and Call Appearance Keys Programmable Keys Key Function Description Creating a Speed Dial Key Speed Dial Prefix Press 4Save to save the speed dial key to the line specified Select Preferences Select Speed Dial Edit Creating a Speed Dial Using the Speed Dial Edit OptionPress SD button Click on Operation Programmable Keys Click on Operation Keypad Speed Dial Editing Speed Dial Keys Select the key configured for speed dial Editing a Speed Dial on a Programmable Key Configuring a DND Key Do Not Disturb DND Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash Key Configuring a Sprecode Key Sprecode Key Configuring Park/Pickup Keys Park/Pickup Keys Parking a Call Using the Park Call/Pickup Parked Call FeaturePicking Up a Parked Call Configuring a Last Call Return Key Last Call Return Key Configuring a Call Forward Call Forward Key Speeddial/Xfer Configuring a Speeddial/Xfer KeySpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Conf Key Speeddial/Conf Configuring a Directory Key Directory Key Configuring a Callers List Key Callers List Key Configuring a Redial Key Redial Key Configuring a Conference Key Conference Key Configuring a Transfer Key Transfer Key Using the Icom Key Configuring an Intercom KeyIntercom Key Configuring a Services Key Services KeyUsing the Services Key Configuring a Phone Lock Key Phone Lock Key Configuring a Paging Key Paging Key Using the Paging Key Save Key Configuring a Save KeyConfiguring a Delete Key Delete Key Setting a None Key None Key Making Calls Using Handsfree SpeakerphoneDialing a Number Accessing the Redial List Redial Deleting An Item from the Redial List MuteDelete All Items from the Redial List Answering an Incoming Call Receiving CallsSending an Incoming Call to Voicemail Placing a Call on Hold When on HoldHandling Calls Automatic Hold Consultive Transfer Transferring CallsBlind Transfer Direct Transfer Transferring an Existing Call to Another Existing Call Indication of Transferred Calls Completing a Transfer to a Contact in Phone DirectoryTo Transfer a Call to a Contact in the Phone Directory Conferencing Calls Using Local ConferencingLocal Conferencing Using Centralized Conferencing Creating a Conference Call by Joining Two Existing Calls Joining Additional Parties to Active Conferences Ending Calls Ending a Conference and Transferring Remaining Parties Directory Accessing Your DirectoryManaging Calls Managing the Directory Adding a New Entry to the Directory Editing an Entry in the Directory Saving Entries to the Directory Deleting an Entry in the DirectoryDelete All Entries in the Directory Delete again to erase this item prompt displays Saving from the Callers List Downloading the Directory to Your PCSaving from the Redial List Downloading the Directory Click on Operation Directory Callers List Icons Accessing the Callers ListCallers List IconDescription Deleting An Entry in the Callers List Editing Entries in the Callers ListDeleting All Entries in the Callers List Accessing and Clearing Missed Calls Missed Calls IndicatorDownloading the Callers List to Your PC Download the Callers List DND Configuration DND and Call Forward Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences General Click on Basic Settings Account Configuration DND in Phone Mode Default Using DND Modes via the IP Phone UIDND in Account Mode DND in Custom Mode DND Call Forward Configuration Configuring Cfwd Using the Aastra Web UI Click on Basic Settings Account Configuration Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd Disabled Cfwd Number Screen 100 Cfwd in Phone Mode 102 103 Cfwd in Custom Mode Cfwd Mode All Off DoneChange All On 105 106 Configuring Display of Dtmf Digits Additional FeaturesDisplay Dtmf Digits Configuring Call Waiting Tone Play Call Waiting Tone Configuring Stuttered Dial Tone Stuttered Dial Tone Configuring XML Beep Support XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Switch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active Calls Configuring Call Hold Reminder Call Hold Reminder on single hold Configuring Call Waiting Tone Period Call Waiting Tone Period Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior 117 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Message Waiting Indicator Configuring Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Allow Barge Configuring Incoming Intercom Settings Configuring Group RTP Paging Group RTP Paging Shared Call Appearance SCA Call Bridging Keys States and LED Behavior Line Keys and Idle Screens Other FeaturesStar Codes Line Key Phone Behavior Troubleshooting Solutions After Warranty Service Limited WarrantyWarranty Repair Services Exclusions Limited Warranty Australia Only Repair Notice Limited Warranty Australia Only Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Index Numerics Index Disclaimer