Troubleshooting | Acer 340 Series instruction

108		6 Troubleshooting
		6 Troubleshooting

	Error Messages	Corrective Action

	Missing operating system	Press F2 (during POST) to enter the BIOS Utility; then
		press Esc to exit and reconfigure the computer.

Non-system disk or disk error. Replace and strike any key when ready.

Insert a system (bootable) diskette in the floppy drive (A:), then press Enter to reboot.

Pointing Device Error	Contact your dealer or an authorized service center.

Pointing Device Interface	Contact your dealer or an authorized service center.
Error

Protected Mode Test Fail	Contact your dealer or an authorized service center.

RAM BIOS Bad	Contact your dealer or an authorized service center.

RAM Parity Error	Contact your dealer or an authorized service center.

Real-Time Clock Error	Press F2 (during POST) to enter the BIOS Utility; then
	press Esc to exit and reconfigure the computer.

Video RAM BIOS Bad	Contact your dealer or an authorized service center.

If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility. See “BIOS Utility” on page 88.

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Acer 340 Series manual Troubleshooting

Contents

TravelMate 340 series Page Contents Peripherals and options Moving with your computerSoftware Troubleshooting Appendix a Specifications 109 Index 115Page FCC notice Use conditions Remarque à l’intention des utilisateurs canadiens Important safety instructionsModem notices CTRPage Lithium battery statement Laser compliance statement Year 2000 compliance statement Macrovision copyright protection notice Xii Connecting the computer PrefacePage Accessing the online guide Getting help and supportTurning off the computer Accessing the user’s guide Support information Taking care of your computer Care and maintenanceTaking care of your battery pack Taking care of your AC adapter Cleaning and servicing Your computer Page Multimedia FeaturesPerformance Connectivity Human-centric design and ergonomics Expansion Display Getting familiar with your computer Indicators Icon Function Description Lock keys KeyboardSpecial keys Lock key Description Desired access Num lock on Num lock off Embedded numeric keypad Windows keys Hot keysKey Description Hot key Icon Function Description Euro symbol Click on Start, Settings, Control Panel Keyboard ergonomics Touchpad Touchpad basics Customizing the center button Function Left button Right Center Button Tap Buttons Hard disk Connecting and disconnecting the EasyLink Combo DriveStorage EasyLink Combo Drive Ejecting media Ejecting a floppy disk Playing DVD movies Ejecting the CD-ROM or DVD-ROM trayRegion Code Country or Region Region Code Country or Region Peoples Republic of China Ports Left portPort Connects to Rear ports Icon Port Connects to Built-in network feature option Universal Serial BusFax/data modem Fast infrared Right ports PC Card slot Inserting a PC Card Ejecting a PC Card Getting familiar with your computer Adjusting the volume Enabling the 3D effect featureAudio Click 3D Effect to enable the 3D effect feature Click on OK Passwords Securing your computerSecurity keylock notch Entering passwords Setting passwords Message or symbol appears Getting familiar with your computer Power Page Battery pack Battery pack characteristicsUsing a battery pack for the first time Replacing the battery pack Charge-in-use mode Charging the batteryRapid mode Trickle mode Checking the battery level Optimizing battery lifeUsing the Windows battery meter Battery-low warning Situation Recommended Action An extra fully-charged battery pack available Power management Power management modes Sleep modeStandby mode Power management for peripherals Hibernation mode Setting power management schemes Display standby modeHard disk standby mode Options Page Setting up dualview External monitor Printer External pointing device External PS/2 mouseExternal serial mouse External USB mouse External keyboard and keypad Audio devices PC Cards USB devices USB video capture kit option Mobile jacket Miscellaneous options Battery packExternal battery charger AC adapter File transfer cable Key component upgrades Memory upgradeInstalling memory Hard disk upgrade Installing a replacement hard disk Peripherals and options Computer Page Disconnecting from the desktop What to bring to short meetings Moving aroundPreparing the computer What to bring to long meetingsPage Taking the computer home What to bring with youSpecial considerations Setting up a home office Traveling with the computer Traveling internationally with the computer Moving with your computer Software Page Page Accessing the Sleep Manager Sleep Manager Click on Start, Programs, Sleep Manager Sleep Manager functions Create Remove Minimize Exit Click on Start, Programs, Notebook Manager Information Viewer CPU Post Boot Sequence There are items in this screen include Password Setting the Power-On Password Setting the Setup Password Power Management Setting advanced features in power management Display Device Bios Utility Using the Bios Utility System Information Parameter Description Basic System Settings Parameter Description Format Startup Configuration Disabled orParameter Description Options Onboard Devices Configuration Setting the Boot Drive SequenceEnabled or Serial Port Enables or disabled the serial port System Security Setting a password Removing a passwordChanging a password Parameter Description Options or Format Hhmmss Load Default Settings Troubleshooting Page Frequently-Asked Questions Nothing appears on the screen Keyboard does not respond Image is not full-screenNo audio is heard from the computer Serial mouse does not work Want to set up my location to use the internal modem Printer does not workInfrared port does not work 104 Troubleshooting Troubleshooting tips Using PC-Doctor Online services Before you call Error messages Error Messages Corrective Action 108 Troubleshooting Specifications Page Data storage MicroprocessorMemory Display and video Keyboard and pointing device Weight and dimensionsTemperature Ports AC adapter Battery packSystem Options 114 Appendix a Specifications Index 116 117 118