Troubleshooting | Acer 5349 specs

9.If the issue is still not resolved, refer to Online Support Information.

Troubleshooting

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Acer 5349 manual Troubleshooting

Contents

Serviceguide Revision History Conventions General Information Chapter System Utilities Machine Maintenance Procedures Troubleshooting FRU Field Replaceable Unit List Page Chapter Specification Tables Page Page Features Privacy Control GraphicsStorage Subsystem Optical Media Drive Power Adapter and Battery Wireless and networkingDimension and Weight Optional Items WarrantyInput and Controls Ports Environment Software Top ViewTop View Icon Description Top View Icon Description Closed Front View Icon Description Hardware Specifications and Configurations Left View Icon Description Right View Icon Description Base View Icon Description Function Main Touchpad Left Button Right Button Touchpad Basics Lock key Description Using the Keyboard Windows Windows KeysKey Description Functions supported by Windows XP, Windows Vista, Keyboard Hotkeys Hotkeys Using the communication key System Block Diagram Computer specifications Metric Imperial Specification Tables Pcmcia System Board Major Chips SpecificationProcessor Specification VGA Size GHz Processor SpecificationsCPU Cores Bus Mfg Cache Package Voltage Speed Threads System Memory Specification Memory Combinations Slot 1 MB Slot 2 MB Total Memory MB Video Interface SpecificationBios EC, ME/BIOS Keyboard Specification LAN Interface Specification Hard Disk Drive AVL components Specification LCD Inverter not available with this model Specification LED Specification PCH Graphics Controller Specification SM06B-XSRK-ETB Bluetooth Interface SpecificationsBluetooth Module 3G Card not available in this model Camera SpecificationMini Card Specification Audio Codec and Amplifier Specification Battery Specification Audio Interface SpecificationWireless Module 802.11b/g/n Specification Ehci USB Port SpecificationAC Adapter Specification Vram SD/MMC System Power Management SpecificationCard Reader Specification Lqfp DMA0 DMA1 DMA2 DMA3 DMA4 System LED Indicator SpecificationSystem DMA Specification Legacy Mode Power Management System Interrupt Specification Hardware IRQ System Function IRQ98 Hardware IRQ System FunctionIRQ96 IRQ97 Hardware IRQ System Function IRQ-3 IRQ-2Page Ffff Ffff Hardware Specifications and Configurations System Utilities Bios Setup Utility Navigating the Bios Utility Bios Setup Utility Information Bios Information Parameter Description Uuid Main Bios Main Parameter Description Format/Option System Utilities Advanced Bios Advanced Security Bios Security Parameter Description Option System Utilities Set Supervisor Password Changing a Password Setup Warning Invalid Password Bios Power Parameter Description Power 12. Bios Boot Boot Exit Parameters Description Exit Bios Flash Utilities DOS Flash Utility 14. Bios Boot 16. InsydeFlash WinFlash Utility 17. Password Error Status Clearing Bios Passwords 19. Cmos Jumper Description Removing Bios Passwords Method 22. Unlock Password Prompt Removing Insyde HDD Password Miscellaneous Tools Using DMITools 26. Asset Tag Menu Item 28. Serial Number Menu Item 30. Veeprom Command Prompt Using Stuuid Eeprom Using the LAN MAC Eeprom Utility Crisis Disk Recovery Machine Maintenance Procedures Page Page Page Screw List IntroductionRecommended Equipment Maintenance Flow Maintenance Flowchart AC Adapter Outlet Getting Started Battery Pack Installation Battery Pack Removal Dummy Card Removal Dummy Card Installation Keyboard Latches Keyboard Removal Keyboard Installation Size Quantity Screw Type UpperCase Screws and FFC InstallationUpperCase Screws and FFC Removal ODD Module in Lower Cover ODD Optical Disk Drive Module Removal Size Quantity Screw Type M2.5*6.0 ODD Module Installation Base Cover Removal Base Cover Installation 12. USB module USB Module Removal Size Quantity Screw Type M2.5*3.5 USB Module Installation 14. HDD Location HDD Hard Disk Drive Removal Size Quantity Screw Type M3*3.5 Hard Disk Drive Installation RTC Battery Installation RTC Real Time Clock Battery Removal 18. Wlan Module Wlan Wireless Local Area Network Module Removal 19. Wlan Module M2.0*3.0 NI Wlan Module Installation 22. Bluetooth Module Bluetooth Module Removal 24. Bluetooth Module Bluetooth Module Installation 25. Thermal Module Thermal Module Removal 26. Thermal Module Removal Thermal Module Installation Red M2.5*3.5 Call Out Machine Maintenance Procedures 27. Mainboard Location Mainboard Removal 28. Mainboard Mainboard Installation 29. CPU Removal CPU Central Processing Unit Removal CPU Installation 31. PCH screws Removal PCH Platform Controller Hub Removal PCH Installation 33. Dimm Removal Dimm Dual In-line Memory Module Removal Dimm Installation 35. Power board screws removal Power Board Removal Power Board Installation 37. DC-in jack removal DC-in Jack Removal DC-in Jack Installation Speakers Removal Speakers Installation 40. LCD Hinge Screws LCD Liquid Crystal Display Module Removal LCD Module Installation 42. LCD Bezel Screws LCD Bezel Removal 44. LCD Bezel Removal LCD Bezel Installation 45. Camera Module Removal Camera Module Removal Camera Module Installation 47. Camera Disconnect LCD Panel Removal LCD Panel Installation LCD Hinge Removal LCD Hinge Installation 50. Lvds Cable Lvds Cable Removal 51. Lvds Cable Connector Lvds Cable Installation Troubleshooting Intermittent Problems Undetermined Problems Post Codes Common Problems Power On Issue Power On Issues No Display Issue No Display Issues Abnormal Video Troubleshooting LCD Failure LCD Failure Keyboard Failure Keyboard Failure Touchpad Failure Touchpad Failure Internal Speaker Failure Internal Speaker FailurePage Microphone Failure Microphone Failure USB Failure USB Failure Other Functions Failure DIMM Intermittent ProblemsUndetermined Problems Post Codes Post Code Range Phase Peienterrecoverymode PEI Peicpuhtreset PEIPeimemoryinstall PEI Peiswitchstack PEI Dxesmmaccess DXE Peirecoveryloadfiledone PEIPeirecoverystartflash PEI DXECF9RESET Dxesatainit DXE Bdsinstallhotkey BDSBdsbeforepciioinstall BDS Dxepcrtcinit DXE Bdsenterbootmanager BDS Bdsenumerateallbootoption BDSBdsendofbootselection BDS Bdsentersetup BDS S3 Functions Post Code Table Smmacpidisablestart SMM S3AFTERRESTOREACPICALLBACK PEISmmacpienablestart SMM Smmacpienableend SMMPage Jumper and Connector Locations Page Mainboard Top Description Mainboard Jumper and Connector Locations Mainboard Bottom Description Clearing Password Check Clearing Password Check and Bios Recovery Clear Cmos Jumper Bios Recovery by Crisis Disk Steps for Bios Recovery from USB Storage Jumper and Connector Locations FRU Field Replaceable Unit List Exploded Diagrams FRU List Screw List FRU Field Replaceable Unit List CPU AJ0QACBUG03 Exploded Diagrams2HZRLTATN00 24ZRLCDTN10 3XZRLBTTN00 23ZRLHDTN202IZRLBATN00 RAM 1GB ATR31ABMF33 RAM 4GB ATR34AAMF04 Wlan 3WZRLWLTN00 3DZRLLCTN00 3EZRLLBTN00 Adapter BatteryFRU List FRU List Category Description Acer Part No Cable CASE/COVER/BRACKET Assembly DVD RW Drive CCDCPU/PROCESSOR Sata 8MB LF+HF F/WGN003J 4K Sata HF + ZP HME OPUHDD/HARD Disk Drive Sata 8MB LF+HF F/W0001SDM1 Heatsink Mainboard KeyboardLCD Miscellaneous Memory2GB ACR256X64D3S13C9G LF+HF 4GB ACR512X64D3S13C9G LF+HF Speaker Mylar Screw M2.0*3.0-IBKAGNYLOK Iron Screw ListScrew M2.5*6-IBNINYLOK Screw M2.5X4-I-NYLOK K Model Definition and Configuration Aspire 5349 Aspire 5749Z RO, Description Model Country Acer Part No Aspire 3CANDE11SP1 CANARA1SP1 W7HB64ERASBA1 MC Aspire 5749ZW7HB64RUASRU1 MC 3CANRU11SP1 LX.RR802.002 AS5749Z-B942G50Mikk China 3CANES51SP1W7HB64EMASME1 MC Model Definition and Configuration Test Compatible Components Microsoft Windows 7 Environment Test Test Compatible Components Audio Codec Microsoft Windows 7 Environment Test Card Reader Camera HDD WD6400BPVT-22HXZT3 320G/P Sata LF+HF F/WA60W3BS, 375G/P Sata 8MB LF+HF WD5000BPVT-22HXZT3 Keyboard WD750BPVT-22HXZT3LF+HF F/WGN003J Memory LAN ODD NB Chipset VGA Chip WiFi AntennaSB Chipset Software HAI BGN Wireless LANWNC Pifa BGN Online Support Information Introduction Online Support Information Online Support Information