Online Support Information 9-3
Online Support Information
Introduction 0
This section describes on line technical support services availa ble to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios up d ates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilita te the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of
telephone, fax and email contacts for all technical queries.
W e are always loo king for ways to optimize and improve our ser vices, so do not hesitate
to direct any suggestions or comments to us.