Warranty Procedures

Claims

You will need the model number of the Product, the serial number, and the date purchased. A technician will also ask you to describe the problem. If it is determined that the Product will need to be returned to APC you must obtain a returned material authorization (RMA) number from APC Customer Support. Products that must be returned must have the RMA number marked on the outside of the package, and be returned with transportation charges prepaid. If it is determined by APC Customer Support that on-site repair of the Product is allowed, APC will arrange to have APC authorized service personnel dispatched to the Product location for repair or replacement, in APC’s discretion.

Labor

•APC will support labor costs if a quality issue is found during start-up that is determined to be caused by workmanship or a factory defect.

•The mechanical contractor that is performing the repairs must call APC technical service to obtain a repair authorization number before any work is started.

•The mechanical contractor must provide detailed information (photos, start-up sheets) to APC technical service before any repairs are started.

•If any repairs are performed without prior authorization, APC will not pay for any labor cost.

•APC will not support claims for any of the following:

–Truck rental

–Travel time

–Rental on recovery machine and cylinders

–Gas mileage

–Solder, flux, sil-phos, silver solder, and silver solder flux.

•APC will pay for refrigerant in the event of an internal leak in the product. The associated costs will be limited and may vary from region to region.

To obtain service under Warranty, contact APC Customer Support (see back cover for telephone numbers).

74

NetworkAIR IR Operation, Maintenance, and Troubleshooting

Page 79 Page 81
Page 80
Image 80
American Power Conversion Central Air Conditioning System manual Warranty Procedures, Claims, Labor
Page 79 Page 81

Central Air Conditioning System specifications

American Power Conversion (APC) is renowned for delivering innovative solutions in the realm of power management, but its contributions don't stop there. The company has also made significant advancements in central air conditioning systems. Featuring cutting-edge technologies and energy-efficient designs, their HVAC systems are tailored to meet modern needs while ensuring comfort and sustainability.

One of the standout features of APC central air conditioning systems is their variable speed compressor technology. This advanced system operates at different speeds rather than just cycling on and off. By adjusting the compressor speed to match the cooling demand, these systems optimize energy consumption, leading to lower electricity bills and extended equipment lifespan.

APC's systems also incorporate smart thermostat capabilities, allowing homeowners to monitor and control their air conditioning remotely. Through a mobile app, users can adjust temperature settings, create schedules, and receive maintenance alerts, all of which enhance convenience and efficiency. Furthermore, these smart thermostats can learn user habits over time, automatically adjusting temperature settings to maximize comfort and savings.

Another key characteristic of APC central air conditioning systems is their commitment to eco-friendly refrigerants. Utilizing low global warming potential (GWP) refrigerants, these systems minimize the environmental impact while maintaining high-performance standards. With energy efficiency ratings that often exceed industry benchmarks, APC systems contribute to reduced greenhouse gas emissions and help homeowners adopt sustainable practices.

The design of APC air conditioning units is also noteworthy. They are constructed with durable materials that withstand various weather conditions, ensuring reliability during the hottest months. Additionally, the streamlined design of these systems enhances aesthetic appeal, making them a suitable choice for modern homes.

In conclusion, the American Power Conversion central air conditioning system exemplifies the synergy of innovative technology, energy efficiency, and user-friendly features. With variable speed compressors, smart controls, eco-friendly refrigerants, and robust construction, APC provides homeowners with a dependable and sustainable climate control solution. As demand for energy-efficient products continues to grow, APC is poised to lead the way in intelligent air conditioning solutions that prioritize both comfort and environmental responsibility.
Top Page Image Contents