Network Problems with Master/Slave or Server/Slave Con- figurations

When working with a master/slave or server/slave configurations (one UPS powering more than one computer), the master/server and slave commu- nicate via the network. In many configurations, apcupsd is started before the network is initialized. In this case, it is possible that the master will be unable to contact the slave. On apcupsd versions prior to 3.8.0, this could cause apcupsd to error off. The solution to this problem is to either force apcupsd to be started after the network and the DNS (fiddle the sym- bolic links in /etc/rc.d), or put the names of the slave machines in your /etc/hosts file, or even more preferable, use IP addresses rather than ma- chine names. On some configurations, you may need to use fully qualified names (host.domain.xxx) rather than simple host names.

Error Messages from a Master Configuration:

In a master/slave configuration, you can get the following error messages from a master. The error message is followed by a possible explanation:

resolve slave name XXX

To contact the slave, the slave name given in the configuration file must be resolved to an IP address. In this case, apcupsd could not get the IP address. Either the slave name is incorrect, your DNS may not be working, or you have started apcupsd during the boot process before the network is operational.

slave shutdown from SSS

This message should not be printed as it is not yet used.

write to slave SSS

This message occurs when the master attempts to send a message to the slave SSS and gets an error. It indicates that either the slave machine is not responding (apcupsd died, the system crashed, ...) or that the network is down.

read magic from slave SSS

This message indicates that the master attempted to read the code key from the slave SSS and it did not match the value expected. A common cause of this problem is that the master and slave versions of apcupsd are not the

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APC UPS control system manual Error Messages from a Master Configuration, 108

UPS control system specifications

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