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Apple
FW800
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Service Source Troubleshooting
Models:
FW800
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Hardware Symptom Charts
Bluetooth
Password
Error Beeps
Wire and Flex Cables
Misc. Symptoms
PMU Reset pads on logic board
Apple Service Diagnostic ASD
Display Panel Assembly
Battery
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Service Source
Troubleshooting
PowerBook G4
(15-inch
FW800)
© 2003 Apple Computer, Inc. All rights reserved.
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Contents
Service Source PowerBook G4 15-inch FW800
Service Source Take Apart
General Information
Overview
Important Note
New Procedures
Tools
Serial Number Location
Foot
Preliminary Step
Procedure
Page
Battery
Part Location Preliminary Steps
Procedure
Memory Door Memory Cards
Procedure
Page
Replacement Procedure
Page
Page
Page
AirPort Extreme Card
Procedure
Page
Page
Page
Page
Top Case
Part Location
Before you begin, remove the following Battery Memory door
Page
Page
Page
Page
Page
Replacement Notes
Replacement Procedure
Page
Page
Page
Page
Keyboard
Procedure
Page
Page
Page
Page
Replacement Procedure
Page
Page
Backup Battery
Procedure
Replacement Procedure
Page
Optical Drive
Procedure
Page
Page
Page
Hard Drive
Procedure
Page
Page
Modem
Procedure
Replacement Procedure
Page
Bluetooth
Procedure
Page
Page
Left Blower
Procedure
Page
Ambient Light Sensor Boards
Procedure
Page
Page
Logic Board
Preliminary Steps
Page
Page
Page
Logic Board PowerBook G4 15-inch FW800 Take Apart
Replacement Procedure
Page
Page
Page
Page
Right Blower
Procedure
Right USB Board
Procedure
Page
Speakers
Procedure
Page
PC Card Cage
Procedure
Page
AirPort Extreme Slot & Flex Cable
Procedure
Page
Page
Display Panel Assembly
Procedure
Page
Page
Page
Page
Heatsink and Blowers Assembly
Procedure
Page
Sound/DC-In Board
Procedure
Page
Page
Page
Page
Bottom Case Assembly
Procedure
Page
Service Source Troubleshooting
Wire and Flex Cables
Cable or Flex Cable Name Signals Running Through It
Cable or Flex Cable Name Signals Running Through It
Apple Service Diagnostic ASD
Hardware Troubleshooting Tools and Tips
Apple Hardware Test 2.0.6 AHT
Page
Resetting the Power Manager Unit PMU
Power-on pads on logic board
PMU Reset pads on logic board
Caps lock LED power check
Customer forgot password
Software Troubleshooting Tips and Tools
Login window and account
Safe Mode
Knowledge Base Articles
Hardware Symptom Charts
How to Use the Symptom Charts
Power Adapter Note
Startup
Page
Prohibitory Sign Kernel Panic dialog box
Flashing question mark appears on the screen
System shuts down intermittently
System shuts down almost immediately after startup
Application Quits, Kernel panic or other booting problems
Error Beeps
Computer beeps once at startup
Computer beeps three times at startup
Computer beeps twice at startup
Computer beeps four times at startup
AirPort Extreme Card not recognized
AirPort Extreme Card
AirPort connection is slow
Battery will not eject
Battery
Battery wont charge
Bluetooth
Bluetooth Card not recognized by other devices
Display
Display latch not working
Hard Drive
Internal hard drive will not initialize
No response from any key on keyboard
Keyboard
No keyboard illumination
Half keyboard is illuminated
Microphone
Microphone is not working
No modem dial tone
Modem
Modem does not respond can hear dial tone
Optical Drive
Difficulty writing to optical media
PC Card will not insert into the PC Card slot
PC Card
Ports
PC Card does not mount to the desktop
FireWire port is not recognizing devices
USB device not recognized by computer
Sound
No sound from speakers
Distorted sound from speakers
Trackpad
Cursor does not move when you are using trackpad
Cursor intermittently does not move or moves erratically
Video
Sleep LED does not come on when lid is closed
Misc. Symptoms
Date and Time settings reset all the time
Feet came off the bottom case
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