Archos 400 user manual Technical Support, Mail Support

16 Technical Support

•For warranty and services purposes, keep your sales receipt for proof of purchase.

•If technical support (Telephone or E-mail) determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type). Customers who purchased directly from the Archos website should fill out the form on the website under Support: Product Returns.

•There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com, Support: FAQ that can help answer many of your questions.

•If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail technical support.

------------Telephone Support--------------------------------------------

DO NOT USE PHONE SUPPORT FOR MARKETING AND SALES QUESTIONS. These numbers are to aid those who have technical difficulties / malfunctions.

949-609-1400	(USA, Canada)	09-1745-6224	(Spain)
01 70 20 00 30	(France)	02-4827-1143	(Italy)
0207-949-0115	(UK)	020-50-40-510	(Netherlands)
069-6698-4714	(Germany)

------------E-mail Support-------------------------------------------------

tech-support.us@archos.com tech-support.eu@archos.com tech-support.de@archos.com

English (United States and Canada customers) English or French (Europe and the rest of the planet) German (Germany)

To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.

For example:

To: tech-support.us@archos.com

Subject: Gmini 400 – Playing a Playlist

58