Automatic Hold and Automatic Release | AT&T System 25 instruction

FLEX DSS, FACILITY,

AUTO ICOM

Hold	❑
	✓

You can hold calls while you attend to other matters and then pick them back up. After you put a call on hold, you may hang up the handset without losing the call. Keep in mind that when you put a call on hold, the system is signalled that you are available to receive another call; if there are any calls waiting in the queue, the system will send the first one to you as soon as you put your current call on hold.

If you do not return to your held call within a preset time interval, there will be a visible change in the blink rate and, if administered, an audible tone. After a second timed reminder is sent, the system will either continue to send reminders or cause the call to start ringing again as an incoming call at the LOOP button where it is held. This option is controlled by your System Administrator.

Automatic Hold and Automatic Release

If you have the Automatic Hold feature, a call is put on hold automatically when you select another loop by pressing LOOP,

or . If you have the

Automatic Release feature instead, a call is released or lost when you select another loop without first pressing HOLD . Find out from your System Administrator which of these features your console has.

Placing Calls on HoId

1 Press HOLD .

The light next to the LOOP button of the held call blinks.

2 You can handle other matters without disconnecting the line.

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AT&T System 25 manual Automatic Hold and Automatic Release, Placing Calls on HoId

Contents

AT&T To Order Copies of this Document Refer to Document Number Contents Glossary Features Introduction Attendant Consoles Console Buttons Selector Console Loop ButtonsAutomatic Loop Selection Using the Selector Console Handset Tones Ringing Tones Lights Display Unit Data Dial Code DDCPersonal Dial Code PDC Queue Status This Guide Additional InformationPage Display Answering CallsAnswering a Call Tango,S Turning Off Message Waiting Lights Attendant Message WaitingTurning on Message Waiting Lights Attendant Message Waiting Setting Up a Conference Conference Calls Dunn,B Using the Directory Directory Example of a Directory Search Placing Directory Calls Exiting from the Directory Display Viewing Display Screens Symbols Used in Displays Display symbol Meaning of the symbol This is a Third-Party Data feature Display Functions Setting the Clock, Date, or AlarmUsing the Timer Placing Calls on HoId HoldAutomatic Hold and Automatic Release Returning to the Held Call Using Hold to Place Another CallUsing Hold to Answer Another Call Branch Extending Calls Incoming CallsAnswering Calls Switching Between Parties Conference Deactivating Inspect Using InspectInspect Acct Entry Night Service Activating Night Service Using the Paging System Paging Parking Calls on the Selector Console ParkParking a Call on the Slac Picking Up Parked Calls Placing Outside Calls Placing CallsPlacing Inside Calls For Someone Else 912125551212 Using the Position Busy Feature Position Busy System Alarm Testing the Selector Console Testing Your ConsoleTesting the Slac Page Account Code Entry Incoming Calls Account Code EntryAccount Code Entry Outgoing Calls ACCT? Using Auto Icom Automatic Intercom Call Accountability Billing Calls to Your Extension Call Waiting Requesting Callback Canceling CallbackCallback Completing Callback Queue Denied Coverage Blake,G s Data Calls Placed from Your Telephone Placing a Data Call Returning to the Group Direct Group Calling DGCLeaving the Group Direct Station Selection DSS Placing Calls Exclusion Activating Exclusion Signing Out FollowingSigning Signing Out All Extensions Forwarding Calls Canceling ForwardingForwarding Hands-Free Answering Ending Calls Using Last Number Dialed Last Number Dialed Leaving Messages While on a Call Leaving Messages When Not on a CallLeave Word Calling Turning Off Message Lights Message WaitingTurning On Message Lights PersonaI Message Waiting Sending a Personal SignalCanceling a Personal Signal Picking Up Calls in Your Pickup Group PickupPicking Up Calls Programming Numbers Special Characters Using # as a Character Programming Buttons Personal Speed Dialing Codes Programming or Removing Numbers Recall Repertory Dialing REP Dial Signaling Signaling Another Telephone Speakerphone Press the Speakerphone button and listen for dial tone Wait until you have completed your conversation Speed Dialing Transfer Transferring CallsPage Glossary DDC Fpdc PDC Slac Switchhook Switched Loop Attendant Console AT&T System See Features list on other side Graphics AT&T