Coverage

You may be covering calls for other telephones. In this case, calls will be sent to you after a preset number of rings, and will be handled like any other incoming call. (The System Administrator determines the number of rings before unanswered calls are sent to coverage. )

Display

A call placed to K. Chapman by another System 25 user has been redirected to the console for coverage, as indicated by the “>” symbol. (There are 3 calls waiting in the queue.)

Called party information is displayed on Screen 1.

>368 Chapman,K3

Caller information is displayed on Screen 2.

359 Blake,G s

The caller is G. Blake. K. Chapman activated Send All Calls to send the call to coverage. (The Send All Calls feature is indicated by the letter “s”.)

48

Page 52
Image 52
AT&T System 25 manual Coverage, Blake,G s