Answering Calls (Continued)
When a call arrives at the console from an inside phone, the display shows the extension number and name of the person calling. The “!” symbol indicates that ten or more calls are waiting in the queue.
314 Sherwood,A !
A call that you sent to A. Jones is returning (indicated by the “}” symbol); the person’s extension and name are shown.
}398 Jones,A 2
Pressing the SCROLL button displays Screen 2: the letter “d“ indicates that Jones did not answer. The identifier of the person who is calling is also shown.
BRANCH d
A call placed to S. Tango by an inside caller has been redirected to the console for coverage, as indicated by the “>” symbol.
>319 Tango,S 3
To determine the identity of the caller, press SCROLL to display Screen 2.
301 Asay, J | s |
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The letter "s" indicates that the person who was called (Tango) activated Send All Calls to have the call sent to coverage.
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