Answering Calls, Answering a Call, Display | AT&T System 25 specs

Attendant Features

Answering Calls	❑
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You can receive only one call at a time on your console; calls are held in a queue at the System 25 until you (or the other attendant) can handle them. Your console receives incoming calls only when you have no active calls, and at least one loop is idle.

You answer all incoming calls at one of the LOOP buttons on the upper left of the console. (The system automatically selects LOOP buttons in a rotating sequence for receiving calls.)

When an incoming call rings, the green light next to the appropriate LOOP blinks.

Answering a Call

1Lift the handset.

2Speak with the caller.

Display

The display shows different information, depending on the type of incoming calls received.

If an outside call has arrived at your console, and three calls are waiting in the attendant queue, your display shows:

OUTSIDE 3

9

Image 13

AT&T System 25 manual Answering Calls, Answering a Call, Display

Contents

AT&T To Order Copies of this Document Refer to Document Number Contents Glossary Introduction Features Console Buttons Attendant Consoles Automatic Loop Selection Loop ButtonsSelector Console Handset Tones Using the Selector Console Lights Ringing Tones Personal Dial Code PDC Data Dial Code DDCDisplay Unit Queue Status Additional Information This GuidePage Answering a Call Answering CallsDisplay Tango,S Turning on Message Waiting Lights Attendant Message WaitingTurning Off Message Waiting Lights Attendant Message Waiting Conference Calls Setting Up a Conference Dunn,B Directory Using the Directory Example of a Directory Search Exiting from the Directory Placing Directory Calls Viewing Display Screens Display Display symbol Meaning of the symbol Symbols Used in Displays This is a Third-Party Data feature Using the Timer Setting the Clock, Date, or AlarmDisplay Functions Automatic Hold and Automatic Release HoldPlacing Calls on HoId Using Hold to Answer Another Call Using Hold to Place Another CallReturning to the Held Call Branch Answering Calls Incoming CallsExtending Calls Switching Between Parties Conference Inspect Using InspectDeactivating Inspect Acct Entry Activating Night Service Night Service Paging Using the Paging System Parking a Call on the Slac ParkParking Calls on the Selector Console Picking Up Parked Calls Placing Inside Calls Placing CallsPlacing Outside Calls For Someone Else 912125551212 Position Busy Using the Position Busy Feature System Alarm Testing the Slac Testing Your ConsoleTesting the Selector Console Page Account Code Entry Outgoing Calls Account Code EntryAccount Code Entry Incoming Calls ACCT? Automatic Intercom Using Auto Icom Billing Calls to Your Extension Call Accountability Call Waiting Callback Canceling CallbackRequesting Callback Completing Callback Queue Denied Blake,G s Coverage Placing a Data Call Data Calls Placed from Your Telephone Leaving the Group Direct Group Calling DGCReturning to the Group Placing Calls Direct Station Selection DSS Activating Exclusion Exclusion Signing FollowingSigning Out Signing Out All Extensions Forwarding Canceling ForwardingForwarding Calls Ending Calls Hands-Free Answering Last Number Dialed Using Last Number Dialed Leave Word Calling Leaving Messages When Not on a CallLeaving Messages While on a Call Turning On Message Lights Message WaitingTurning Off Message Lights Canceling a Personal Signal Sending a Personal SignalPersonaI Message Waiting Picking Up Calls PickupPicking Up Calls in Your Pickup Group Special Characters Programming Numbers Programming Buttons Personal Speed Dialing Codes Using # as a Character Programming or Removing Numbers Recall Repertory Dialing REP Dial Signaling Another Telephone Signaling Press the Speakerphone button and listen for dial tone Speakerphone Wait until you have completed your conversation Speed Dialing Transferring Calls TransferPage Glossary DDC Fpdc PDC Slac Switchhook AT&T System Switched Loop Attendant Console See Features list on other side Graphics AT&T