Incoming Calls (Continued)

Switching Between Parties

You can switch back and forth between the caller (source) and the person you want to connect the call to (destination) by using SOURCE and DEST buttons. To move between parties:

1 Press SOURCE to go back to the caller.

2 Press DEST to go back to the called party.

3 If the called party will take the call, press RELEASE.

or

If the called party will not take the call, press CANCEL and speak with the caller.

4 Hang up.

Display

As an example: An outside person has placed a call to you and asks to be connected to B. Taylor on extension 372. Four calls are waiting in the attendant queue. Screen 1 has the following information:

OUTSIDE 4

After you press START to send (extend) the call, Screen 1 changes; the “&” symbol indicates that the “extend” condition is

active.

&4

If you press SCROLL, Screen 2 displays information about the person calling.

OUTSIDE &

26

Page 30
Image 30
AT&T System 25 manual Switching Between Parties