Placing a Call from the REDIAL List

The REDIAL list on the main screen stores up to 15 recently dialed numbers. A scroll bar appears when more than five entries are available for selection. The oldest entry in the list is automatically removed when the system receives a call after the maximum number of entries has been reached.

The last call placed always appears at the top of the list. The entry includes the name of the

system called and an icon that indicates whether the call was a voice or video call. The entry’s number (and bandwidth if the entry is a video call) appears below the list when the entry is selected. If the system receives a call, but does not answer it, the call appears in

the REDIAL list as a missed call. The symbol appears next to the name in the entry. Select the entry to display the date and time of the missed call below the REDIAL list.

To place a call from the REDIAL list, use the arrow keys on the remote control to select an entry and press OK.

To change the bandwidth for a video call on the REDIAL list before placing the call, select Video Call on the main screen, press OK twice, and use the right arrow key to select the desired bandwidth from the list.

Note: Selecting Auto from the Video Call selection before placing a call does not change the bandwidth selection for an entry on the REDIAL list that does not have Auto as its last called bandwidth.

You can adjust the maximum number of entries that appear in the REDIAL list by adjusting the Maximum Redial Entries preference in User Preferences : Calls.

The None option for the Maximum Redial Entries preference removes existing entries from the REDIAL list and prevents new entries from appearing on the list.

You can also add entries from the REDIAL list to the local directory and manually remove entries or lock them to prevent them from being automatically removed when the maximum number of entries is reached. For more information, refer to “Managing the REDIAL List” on page 26.

Avaya 1010/1020 User Guide

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Avaya 1010, 1020 manual Placing a Call from the Redial List