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Avaya 1010/1020 User Guide
Models:
1020
1010
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59 pages
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Troubleshooting
Error messages
Restoring Default Settings
Warranty
Configuring the Dhcp Option
Camera Issues
Adjusting Volume
Setting the User Password
Click System Restore
Remote Control
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Avaya 1010/1020 User Guide
Issue 1 June 2010
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Contents
Avaya 1010/1020 User Guide
Documentation disclaimer
Warranty Licenses
Link disclaimer
License types
Third Party Components Preventing toll fraud
Copyright
Avaya fraud intervention
Trademarks
System Components
Using Avaya 1010/1020
Avaya Video Camera
Camera and Microphone
Avaya 1010/1020 Third Party Display
Avaya Video Camera Avaya Video MicPod Codec
Remote Control
Main Screen
Navigating the User Interface
Icon Condition
Disconnected
System Menu
Controlling Avaya Video Camera 150s
Remote Control Button Function
Configuring Avaya Video Camera 150 Presets
Managing Near End Video Quality
Placing a Call
Placing a Call from the Redial List
Placing a Call from the Directory
Manually Dialing a Video Number
Manually Dialing a Number from the Main Screen
Answering or Rejecting a Call
Using System Do Not Disturb
Manually Dialing a Voice Number
Call Status
Managing a Call
Hiding or Showing User Interface Elements
Caller ID
Managing Audio
Identifying the Dominant Speaker
Muting the Active Microphone
Adjusting Volume
Managing Video Layout
Managing PIP
Understanding Screen Layouts
Changing the Screen Layout of Video Images No Presentation
Layout 3/3 No Presentation Far End Video Near End Video
Layouts 1/3 and 2/3 No Presentation
Layout 3/6 Far End Presentation Near End Video
Layouts 1/6 and 2/6 Far End Presentation
Layouts 4/6 and 5/6
Controlling a Far End Camera
Layout 6/6 Far End Video Near End Video
Using Avaya Video Camera 150 Presets During a Call
Viewing Call Statistics
Ending a Call
Managing the Redial List
Ending a Call from the Redial List
Removing an Entry from the Redial List
Locking and Unlocking Entries in the Redial List
Adding a Redial List Entry to the Directory
Adding an Entry to the Local Directory
Managing the Directory
Removing an Entry from the Local Directory
Copying an Entry from the Corporate to Local Directory
Editing an Entry in the Local or Directory
Adjusting Room Lighting
Troubleshooting
Using Camera Diagnostic Preferences
Camera Issues
Adjusting Camera Brightness
Adjusting Camera White Balance
Audio Issues
Display Issues
Power and Connectivity Issues
Accessing Administrative Features
Administration Using the Remote Control
Select Administrator Preferences and press OK
Administration from a Web Browser
Configuring Security Preferences
Setting the User Password
Changing the Administrator Password
Controlling Remote Administration
Configuring Avaya Systems Using Dhcp
Specifying a Locally Configured IP Address
Escape Replacement Value
Configuring the Dhcp Option
Example
Specifying the Hostname and Domain Name Service DNS Servers
Specifying a Vlan Tag
Specifying Network Speed
Specifying an NTP Server
Configuring Quality of Service
Configuring Communications Preferences
Restricting Reserved Ports
SIP two-way call required ports
Configuring Dialing Options
Configuring System Settings
Configuring SIP Settings
Receiving Presentations
Restoring Default Settings
Manually Setting System Date and Time
Resetting a System from the User Interface
Identifying the System
Resetting a System Using the Reset Button
Managing Bandwidth
Configuring Call Preferences
Selecting a Maximum Call Time
Controlling Redial List Entries and Auto Answer Options
Configuring Audio Codec Order
Configuring Audio Behaviors
Enabling Telepresence
Selecting the Active Microphone
Adjusting Audio Levels
Testing Primary Audio Output
Adjusting the Active Microphone Volume
Checking Microphone Status
Configuring Video Behaviors
Adjusting Video Encoder Quality
Disabling Access to the Local Directory
Ldap Connection Status Description
Populating the Corporate Directory
Reading from an Ldap Server
Configuring Auto Discovery
Configuring Display Preferences
Configuring Appearance Preferences
Video Layout Preferences
Using Diagnostics Preferences and Tools
Viewing Recent Configuration Changes
Using Network Utilities
Rebooting the System
Adding or Removing Custom Background Images and Colors
Exclusive Web Administration Features
Choose a Background Color from the Interface
Using Advanced Directory Features
Specify a Custom Color
Click System Save
Saving and Restoring a System Configuration
Copying Screen Text to the Clipboard
Click System Restore
Downloading Call History
Click System Upgrade
Managing Calls from the Web Administration Interface
Upgrading your System Software
Click the Download Software button
Upgrade Error Codes
Troubleshooting Upgrade Failures
Code Problem Description
Upgrade script failed
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