Basic Call Handling

Headset Working

When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To activate the headset and switch off the handset, press Headset. The lamp beside the button is illuminated when headset working is activated.

To answer an incoming call:

1. Press the call appearance key next to the flashing bell icon ():

To clear a headset call: 1. Press Drop.

To manually make a call:

1.Dial the number (remember to include the required access code (for example, 9) for an outside line) and listen to the progress of the call.

To automatically make a call:

Do any of the following:

Press Redial and a call appearance key to have the telephone dial the last number that you dialed. See Redial.

or

Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.

or

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See Dialing a Speed Dial Number.

When the call is answered, speak to the called party.

4620/5620 Phone User Guide

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IP Office

Issue 2f (6th December 2005)

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Image 9
Avaya 5620 Headset Working, To answer an incoming call, To manually make a call, To automatically make a call