Avaya 5620 Headset Working

Basic Call Handling

4620/5620 Phone User Guide Page 9

IP Office Issue 2f (6th December 2005)

Headset Working

When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To

activate the headset and switch off the handset, press Headset. The lamp beside the button is

illuminated when headset working is activated.

To answer an incoming call:

1. Press the call appearance key next to the flashing bell icon ( ):

To clear a headset call:

1. Press Drop.

To manually make a call:

1. Dial the number (remember to include the required access code (for example, 9) for an outside

line) and listen to the progress of the call.

To automatically make a call:

Do any of the following:

• Press Redial and a call appearance key to have the telephone dial the last number that

you dialed. See Redial.

or

• Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.

or

• Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See

Dialing a Speed Dial Number.

• When the call is answered, speak to the called party.

Contents

Main Table of Contents Page The Telephone Overview Page Call Appearance Keys Call Appearance Keys Icons System Features Basic Call Handling Answer Incoming Calls Make a Call Clearing a Call Headset Working Speakerphone Mute Hold Speed Dial Redial Transfer Conference Speed Dials Overview of Speed Dials Accessing the Speed Dial Directory/Dialing a Speed Dial Adding a Speed Dial from the Call Log Editing a Speed Dial Deleting a Speed Dial Adding a New Speed Dial Using the Call Log Overview of the Call Log To Access the Call Logs To Display an Individual Log Entry Making Calls from the Call Log To Turn a Log Entry into a Speed Dial To Delete an Individual Log Entry To Delete All Entries from a Log To Exit the Call Logs Changing Options Personal Ringing View IP Settings Contrast Control Logging Off Reinstating the Phone Feature Button Labeling Display Language Selection Phone Screen on Answer Phone Screen on Calling Display Call Timers Message Display Rate Call Appearance Width Visual Alerting Function Keys Overview of the Function Keys Function Key Programming Shorthand Programming Mode Longhand Programming Mode System Features Introduction Making Calls Answering Calls Call Waiting Call Forwarding Diverting Calls Do Not Disturb Voicemail Default Feature Codes Web Browsing Overview of Web Browsing Accessing External WAP Websites Web Navigation Controls Entering Data Management and Troubleshooting Overview Testing the Telephone's Lights and Display Troubleshooting Page Index 0 1 2 3 E F G H I Q R S T