The Telephone

Call Appearance Keys Icons

The icons displayed against the Call Appearance/Feature Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.

Incoming Call:

A symbol next to a call appearance key indicates an incoming call. Pressing the adjacent key answers the call and puts any other current call on hold.

Connected:

A symbol next to a call appearance key indicates that it is the currently connected call. The

caller's telephone number (if available) is also shown. Pressing the adjacent key puts the call on hold. An H is also shown on the display.

On Hold:

A symbol next to a call appearance key indicate a call on hold. Pressing the adjacent key takes the call off hold and puts any other current call on hold.

Function Active:

The button to the left or right of the function key is active.

System Features

System Features can only be set against soft Function Keys by your System Administrator. However, your System Administrator may allocate you two ‘self administrator’ features that will enable you to add System Features to your soft Function Keys. Refer to Overview of the Function Keys for details of the System Feature that can only be allocated to you by your System Administrator.

In addition, there are a number of System Features that you can always access yourself by the use of short codes. Refer to System Features Introduction for details of System Features that you can always access yourself by dialing short codes, e.g. *17 to listen to your voicemail messages.

4620/5620 Phone User Guide

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IP Office

Issue 2f (6th December 2005)

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Image 7
Avaya 5620 manual Call Appearance Keys Icons, System Features