Avocent DM2000 Product Overview

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CHAPTER

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Product Overview

Introduction

The EmergeTM DM2000 Desktop Manager (Management Appliance) is a secure, web

browser-based, centralized enterprise management solution that allows users to remotely manage

and monitor multiple Emerge ECMS2000U Digital Workstation Extender systems.

The addition of this appliance allows the combination of ECMS Transmitters and ECMS Receivers

to operate in Desktop Mode. This mode allows a user to log in to any ECMS Receiver and the

system will connect automatically to the ECMS Transmitter that has been assigned to that user.

An Extender system comprises two units - an ECMS Receiver that is located at the user’s desk, and

an ECMS Transmitter that is attached to a remote computer (target device). For detailed

information about the Emerge ECMS2000U Digital Workstation Extender system see the Avocent

EmergeTM ECMS2000U Digital Workstation Extender - Installer/User Guide.

Table 1.1: List of products referred to in this manual

Features and Benefits

Web-based access and control

The Management Appliance provides secure “point-and-click” web browser-based access to

control virtually any data center device using managed appliances from Management Appliance

software clients that may be located anywhere in the world.

Secure authentication and communication

Secure Socket Layer (SSL) encryption is used to encrypt data traveling within the Management

Appliance system. Users are authenticated using the Management Appliance internal database.

Name Model

Management Appliance EmergeTM DM2000 Desktop Manager

ECMS Transmitter ECMS2000T

ECMS Receiver ECMS2000R

Contents

Main Page Page Page Table of Contents TABLE OF CONTENTS Page Page Page Page Page List of Tables LIST OF TABLES Page Product Overview Features and Benefits System Components Supported Units Target Device Explorer Window Using the side navigation bar Displaying pages Refreshing a window Using keyboard commands Internet Explorer Considerations Firewalls Page Hardware Installation and Setup Safety Precautions Rack Mount Safety Considerations Cabling Installation, Maintenance and Safety Tips Management Appliance Configuration Chapter 2: Hardware Installation and Setup 9 Installing the Management Appliance Using the serial port to configure the IP addresses of the Management Appliance Page Page Managing Units Accessing the Management Appliance Web Interface Units View Windows Types of Units View windows Accessing Units View windows Units View windows fields Unit Overview windows Adding Units Adding a single appliance Adding units from a range of IP addresses Adding Units on an IP Subnet Deleting Units Managing units Viewing Unit Overview Information Changing Unit Properties Configuring Network Settings for an ECMS Transmitter or Receiver Authentication Server Settings Viewing Version Information Rebooting a unit Enabling Auto-Login Mode for an ECMS Receiver Setting the Operating Mode for an ECMS Receiver Managing Firmware Upgrades Active Media Sessions All active media sessions Performing a Forced Log-Out Department and Location Groups Page Page Managing Users User Accounts Windows Adding User Accounts Deleting User Accounts Enabling and Disabling User Accounts Managing User Accounts Viewing User Account Overview Information User Access Configurations User Passwords Editing User Account Restrictions User Account restrictions User Contact Details User Authentication Services Page Advanced Operations ECMS Transmitter Pooling Backup and Restore Management Appliance Upgrade Firmware Management Page Events and Event Logs Event Severity and Categories Event severity Event categories Displaying the Event Log Changing the Event Log Retention Period Creating an Event Log .csv File Page Page 44 Emerge TM DM2000 Desktop Manager - Installer/User Guide Appendix A: Technical Specifications Appendix B: Technical Support Page License Information 48 EmergeTM DM2000 Desktop Manager - Installer/User Guide License Information 49