52 MatrixPRO • 16x16 and 8x8 HD/SD-SDI Router • User’s Guide

6. Upgrading Software

Preparing to Upgrade the MatrixPRO
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Use the following steps to prepare to upgrade the MatrixPRO 16x and 8x:
1. Plug the DB-25 male connector into the port labeled RS-232/485 on the back of
the MatrixPRO unit.
2. Make sure the other end of the cable is attached to the available COM port on the
back of the computer performing the upgrade.
3. Turn the MatrixPRO ON, or if it was previously powered on, cycle the power and
wait for it to boot.
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Use the following steps to start the Flash File utility:
1. After the files have been installed, the MatrixPRO Flash File Loader can be
selected to run.
2. Click on the Start button and select Programs.
3. Find the Folsom Research folder and select MatrixPRO Flash File Loader.
4. To verify communications between the Computer and the MatrixPRO Unit, in the
loader program, click in the Black Terminal Window area.
5. If communications is established, pressing the ENTER key on the keyboard will
result in the terminal window displaying various messages — and then displaying
the system prompt "#."
~If nothing occurs when ENTER is pressed, it is possible that serial port
communication was not established.
~If this is true, click on the RS232 Config Menu and select the COM Port
to which the unit is connected.
~In the CONFIG SERIAL sub-menu, verify the following:
ECHO = ON
BAUD RATE = 57.6K
DATA BIT = 8
STOP BIT = 1
PARITY = NONE
HANDSHAKING = ON
6. If any of the communication parameters are changed within the loader, cycle the
power on the MatrixPRO unit and start the verification process again.