Repairs/Maintenance, Contacting Customer Service | Bowflex TC5000

Repairs/Maintenance

The following information contained in the Repairs/Maintenance section is provided as a tool to make owning your TreadClimber® machine an exceptional experience.

Contacting Customer Service

TreadClimber® Representatives are able to assist you with service questions and ordering replacement parts. Contact them at: 1-800-NAUTILUS (1-800-628-8458).

Ordering Replacement Parts

Call a Bowflex® TreadClimber® Representative at 1-800-NAUTILUS (1-800-628-8458) to order replacement parts and get assistance with your specific replacement or service requirements.

Refer to the TreadClimber® Parts Reference Guide, and Hardware and Tool List in the Assembly Guide section of this manual, or the Parts exploded views in the Repairs/Maintenance section of this manual when ordering parts.

Routine Maintenance

For general routine maintenance and cleaning see the Care of Your TreadClimber® Exercise Machine section of this manual.

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The Bowflex® TreadClimber® machine’s safety and integrity can only be maintained when it is regularly examined for damage and immediately repaired.

It is the sole responsibility of the owner to ensure that regular maintenance is performed. Worn or damaged components still under warranty must be replaced immediately and the TreadClimber® machine shall remain unused until the required repair is made. Only manufacturer-supplied or approved components shall be used to maintain and repair the TreadClimber® machine.

Always unplug your treadclimber MACHINE from the outlet before cleaning or servicing the unit.

Bowflex® TreadClimber® Owner’s Manual

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Bowflex TC5000, TC1000 Repairs/Maintenance, Contacting Customer Service, Ordering Replacement Parts, Routine Maintenance

Contents

Bowflex TreadClimber Assembly Guide Preface Table of Contents Locking Lever Treadle Side Foot Support Platforms TreadClimber FeaturesWorkout Level Console Setting Dials Belt Guides Hydraulic Resistance Cylinders Transport Handles System Capacities TreadClimber SpecificationsPhysical Dimensions Component Specifications Important Safety Precautions Important Safety Precautions Treadclimber machine only in AN Emergency Stop Procedures Care of your TreadClimber Exercise Machine Initial ServiceAccessories Cleaning Inspecting Walking Belt and Deck Lubrication Storing Your TreadClimber Machine Determining Hours Used TC3000 and TC5000 models only Before You Assemble Assembly Guide Box 1 contains TreadClimber Parts Reference Guide Box 1 also contains Do not use near water Box 2 contains the TreadClimber treadles Box 3 contains the TreadClimber baseCylinder Stud Parts TreadClimber Hardware and Tool ListHardware Tools Placing Treadles on Base Assembly Instructions Attaching Teeter Connecting Speed Pickup Wire Locking the Treadles Installing Drive Belt Installing the Upright Junction Covers and Cosmetic Plugs Installing the Uprights Installing the CONSOLE/ Handlebar Assembly Securing the Console Handlebar Assembly Attaching the Hydraulic Cylinders Inspecting Assembly Mounting the Rear Cover Mounting the Frame Covers Attaching the Side Foot Support Platforms Mounting the Drive Covers To users and bystanders and can also Failure to visually check and test assemblyBefore use can cause damage to TreadClimber machine and serious injury Main Power Switch On TC5000 Power & Slower Buttons TC3000 Power & Slower ButtonsCalibration Process TC3000 and TC5000 only Not Interrupt Calibration Page Bowflex TreadClimber 100% Satisfaction Guarantee Warranty What Does This Warranty Cover?How Long Does Warranty Coverage Last? Exclusions Warranty Does Not CoverHow to Get Service After Your Warranty Expires IMPORTANT! Mail Within 30 Days of Purchase Bowflex TreadClimber Warranty Registration Card Bowflex Treadclimber Getting Started Main Power Switch Off Consult Your Physician Before Starting Any Select Your Workout Level Resistance Arrow Pausing or Stopping the TC1000 Pausing or Stopping the TC3000 and TC5000 TC5000 Features TC5000 DisplaysQuick Start Remote Heart Module TC5000 Only Information About Heart Rate Calculations 452. !2%4%!2442!4% TC1000 Displays TC3000 FeaturesTC1000 Features TC3000 Displays English Measurement Display Metric Measurement Display Misalignment Test and Resolution Walking Belt Adjustment Workout Instructions Determining Your Fitness LevelTest Assessment Treadmill Workout TreadlesLocking the Treadles for Treadmill Workout Starting a Treadmill Workout TC1000 Starting a Treadmill Workout TC3000 and TC5000 Starting a Stair-Stepper Workout TC1000 Stair-Stepper Workout Bowflex TreadClimber Workout Workout Instructions Beginning Your Workout Preliminary TreadClimber WorkoutFirst 4 Weeks Warming Up Beginner Level Intermediate Level Advanced Level Week Fast Fat Loss Now Introduction Body Leanness Program Super-hydrate Your System Eating Guidelines Week 5 Eating PlanWeek 1 Week 3 Shake choice of one BagelSandwich Cereal Body Leanness Program Shopping List Questions & Answers Maintaining Your Lean Body Routine Maintenance Repairs/MaintenanceContacting Customer Service Ordering Replacement Parts TC5000 and TC3000 Diagnostics Removing the Right Plastic Drive CoverLower LED Board Lower LED Board Lights Parts Ordering Replacement Parts Walking Belts Rear Belt Guide Parts Important contact numbers Customer Service 1.800.NAUTILUS