Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX 255 Recording Paper Jam, Paper Roll Empty, Printer Fault, Printer Jam, Scanner Error

Models: FAX 255

1 95

Page 85

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	71
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

See Clean up scanner p. 68

PAPER ROLL EMPTY

The paper roll is empty; follow the instructions in Installation to replace the paper roll.

PRINTER FAULT

The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool.

PRINTER JAM

The fax paper is jammed in the printer.

Follow the instructions for CUTTER JAM, see page 69.

SCANNER ERROR

Try cleaning the white bar and the glass under the bar with isopropyl alcohol.

If you still get a scanner error, contact Brother Customer Service at:

USA:	1-800-284-4329.
From within Canada:	1-800-853-6660.
From within montreal:	1-514-685-6464.

Front cover

Recording Paper Jam

If something was placed in front of your fax machine, during printing the recording paper may become jammed. To roll out the jammed paper, follow the instructions for CUTTER JAM, see page 69.

Page 85

Image 85

Brother FAX 255 Recording Paper Jam, Paper Roll Empty, Printer Fault, Printer Jam, Scanner Error, From within Canada

Contents

FAX 255 FAX OWNER’S MANUALModel Number FAX 255, FAX 275 Circle your model number Serial Number Please complete the following information for future referenceDate of Purchase Place of Purchase If You Need to Call Customer ServiceBrotherNumbers For Customer ServiceFax-Back System Brother on the World Wide WebFrom within Canada Ordering Accessories and SuppliesDescription Notice - Disclaimer of Warranties For USA and Canada Exchange Service BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTYFor USA Only What to do if you think your Product is defectiveLimitations For Canada Only BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTYYear 2000 Compliant viii 1Introduction Table of Contents4Initial Setup 7Setup Auto Dial Numbers Specifications TroubleshootingInformation Federal Communications Commission Compliance NoticeFinding Information UsingThis Manual1Introduction About Fax Machines Test Sheet Procedures for USA onlyFax Tones and Handshake I N T R O D U C T I O N FAX 255 and FAX Control Panel OverviewMakes a copy 2Set Up and Connections Packing List Choosing a Location AssemblyLoad the recording paper 5 Pull down the blue lever and close the cover About Brother Paper Connect the handsetConnect the telephone line Connect the power cordAttach the document support Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall OutletsTriplex Adapter Installing fax machine, External Two-Line TAD, and Two-Line TelephoneSee Easy Receive p Multi-Line Connections PBXConnecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Outgoing Message OGM Connecting an External TelephoneFunction Mode User-Friendly Programming3On-Screen Programming FAX NO. & START COPY PRESS COPY Alternating Displays1. INITIAL SETUP Function Selection Table2. SETUP RECEIVE 1. RING DELAYFunction 3. SETUP SENDDescription Page4. USER SETTINGS 0. TEL SERVICEringing service to register the ring FunctionC H A P T E R T H R E E Setting Dialing Mode Tone/Pulse 4Initial SetupSetting Date and Time Getting StartedENTER DAYXX Setting Station IDENTER TIMEXXXX NAMEEntering Text Special Characters and SymbolsInserting Spaces Making CorrectionsAREA CODE000 Setting Up Your Area Code For USA OnlyAREA CODE908 Setting the Handset Volume Setting Beeper VolumeIt is important that you do not choose PERMANENT unless all users Setting the Ring Volume Setting the Speaker VolumeMemory Storage Setting Volume AmplifyBasic Receiving Operations 5Setup29 ReceiveSelect Answer Mode FAX ONLY FAX/TEL TADANSWER MACH MANUAL Setting Ring DelayEasy Receive Setting F/T Ring TimeRING TIME20 SEC Operation from Extension Telephone Advanced Receiving OperationsFAX RECEIVE*51 REMOTE ACT.ON?TEL ANSWER#51 For FAX/TEL Mode OnlySetting Up Polling Receive PollingPOLLING RXOFF? SELECT - - & SET ENTER FAX NO PRESS START KEYBeforeYou Begin ADF Automatic Document Feeder ResolutionContrast ACCEPTED OTHER SETTINGS? 1.YES 2.NOAutomatic Transmission Manual TransmissionManual and Automatic Fax Redial See One-Touch Dialing pAdvanced Sending Operations Delayed FAXOverseas Mode ACCEPTED OTHER SETTINGS? 1.YES 2.NOPRESS START KEY ENTER FAX NO Next-Fax Reservation For FAX 275 OnlyNEXT-FAX RESERVD Setting Up Polling Transmit Multiple Resolution TransmissionACCEPTED OTHER SETTINGS? 1.YES 2.NO ACCEPTED OTHER SETTINGS? 1.YES 2.NOInterrupting Delayed Fax and Polling Transmit Jobs Canceling a Scheduled Job4.CANCEL JOB INSERT DOCUMENTC H A P T E R S I Storing One Touch Dial Numbers Storing Numbers for Easy Dialing7Setup Auto Dial Numbers NAME Access Codes and Credit Card NumbersCHAIN-9 1 201 555 FAX or FAX/TEL or TEL-987a number usually an access code for chain dialing Storing Speed Dial NumbersSPEED-DIAL? # #05 ENTER & SET1. CHANGE- OR- 2. EXIT Changing One Touch and Speed Dial NumbersDialing Options 8Telephone 47 OperationManual Dialing Speed Dialing One Touch DialingHold NumbersTone/Pulse PauseSearching Telephone Index C H A P T E R E I G H T Distinctive Ring Custom Features9Telephone Service Registering the Distinctive Ring Pattern DISTINCTIVEOFF? DISTINCTIVESET?to select the DISTINCTIVESET? Ring PatternCALLER ID LOG Caller IDPRINTING Caller ID Log01MARY HENDERSON 02TOM HENDERSON 03ABC COMPANY CALLER ID LOG PRESS START KEY SELECT - - & SET03ABC COMPANY 0302/01 DIALPRESS START Viewing the Caller ID Log01MARY HENDERSON 019082438436 0102/01 DIALPRESS START CALLER ID LOG PRESS START KEY SELECT - - & SETReturning a Call from the Log 03ABC COMPANY 039087772837 0302/01 DIALPRESS START CALLER ID LOG PRESS START KEY SELECT - - & SETNAME ENTER & SET Registering a Caller ID NumberTo cancel, press Stop Copy Functions1 Place document face down in the feeder 2 Press Copy Do NOT pull on the paper while copying is in progressC H A P T E R T E N SETTINGS FAX SettingsXMIT REPORTTo Print a Report Using the Trans. Verify KeyTransmission Verification Xmit Report This equipment is hearing aid and volume control compatible StandardTelephone and FCC NoticesFrom within Canada Industry Canada Compliance Statement For Canada Only Federal Communications Commission Compliance Notice For USA OnlyImportant Safety Instructions From within Canada A When the power cord is damaged or frayedvoice From within MontrealTrademarks Compilation and Publication Notice13Troubleshooting 67 and Maintenance TroubleshootingFax-Back System Brother on the World Wide WebCLEAN UP SCANNER Error MessagesCOMM.ERROR XX CONNECTION FAILCUTTER JAM COVER OPENDISCONNECTED DOCUMENT JAM MACHINE ERRORPRESS STOP KEY NO RESPONSE/BUSYPRINTER FAULT Recording Paper JamSCANNER ERROR PAPER ROLL EMPTYVertical Black Lines When Receiving If You Are Having Difficulty with Your Fax MachineFax Machine Does Not Answer When Called Printing or Receiving FaxesSending Faxes Vertical Black Lines When SendingHandling Incoming Calls See For FAX/TEL Mode Only pCustom Features on a Single Line For Customer ServiceFrom within Canada From within MontrealResolution 14SpecificationsType CompatibilityPower source Public switched telephone networkPower consumption DimensionsGlossary Pulse Rotary A form of dialing on a telephone line Index Page Brother International Corporation 100 Somerset Corporate Boulevard Visit us on the World Wide WebP.O. Box Bridgewater, NJ 08807-0911 USA 1 rue Hôtel de Ville Dollard-des-Ormeaux, QC, CANADA H9B 3H6